Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products. Last month the following technotes were the most heavily reused for Rational Team Concert. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
mquimby 060001FAVB Visits (2091)
Rational Developer for AIX and Linux has made its debut on IBM Education Assistant for Rational! These videos cover various topics for C/C++ and COBOL developers such as multi-machine development, command line code coverage, hybrid debugging and more. These videos are also available on the IBM Rational User Education YouT
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Find more great education modules here.
dmmckinn 1200006SCS Visits (1816)
Our folks were busy the last few weeks of 2013 pulling together some new educational material to help you better understand how you can use test case execution records with IBM Rational Quality Manager (RQM). A new six part video series was published to help explain how you can use test case execution records to plan, execute, and report on testing activities.
These videos are included in the Rati
Sumant Renukarya 270002B42N Visits (1619)
Users using IBM Rational Team Concert (RTC) might have a concern, in that the shared queries seen within Eclipse client are not visible in the web-client for a given user.
Shared queries are set up under the Team Area under each project in RTC Eclipse client. To see them in the Web UI, one needs to add the user to that team area, so that the shared folder and queries are visible.
The web client checks that you are a Team member very strongly, as opposed to the Eclipse client. If a user is not listed as a team member, even though he is the query author and the one who shared a query, it will not show on the web.
As a work-around, in personal dashboard one can add a query widget which shows all queries from different teams. In general, the RTC Development team believed that web views should only list the 'Shared in Team' queries where the user is a member of the team.
This is tracked in this work item, which was logged as a defect in jazz.net:
So for end users, as curious as I about this behavior, I hope this note helps.
P.S: At the time of writing, I have tested this behavior in and upto RTC 4.0.3 version only.
AcdntlPoet 2700019V2G Visits (1421)
Of wizards and daemons - Installing the Rational License Key Server Administration and Reporting Tool by using IBM Installation Manager
nsukhtan 270000F0DF Visits (2546)
Remember the Rational Common Licensing goings-on involving wizards and daemons that I mentioned in my last
(A recap of the context: use the Rational License Key Server Administration and Reporting Tool to remotely administer your Rational License Key Servers and generate reports on the license usage data from the license servers. The Administration and Reporting Tool uses the Rational License Key Server Administration Agent to communicate with the Rational License Key Servers.)
To install and use the Server Administration and Reporting Tool, you must install both the Server Administration Agent and the Server Administration and Reporting Tool. You must install the Server Administration Agent on all the license server machines that you want to enable for reporting. If you have more than one instance of the Rational License Key Server, you must install the Server Administration Agent on each instance of the license server that you want to remotely administer or generate reports from. You can install one or more instances of the Administration and Reporting Tool as required. To see the installation topology that I described in my previous blog post, see Where are my licenses?
Follow the steps in the roadmap to complete your installation of the Server Administration Agent and the Server Administration and Reporting Tool. Click the boxes to go to the associated text in the post.
Getting started: Obtain installation packages
If you are installing the agent and the tool to the same machine, you can install them in a single installation instance by using IBM Installation Manager. You can also install them separately. If you are installing the agent and the tool together, follow the steps in the Install the Server Administration Agent section.
Important: If you use tokens, the server type for both Jazz and non-Jazz applications must be Rational License Key Server. The Jazz License Server does not provide a token service.
During the installation of the agent, on the Configuration page, if you selected the Configure Later option, you must provide the license server information in a .properties file.
To provide the server connection and log file details:
Important: If you are using tokens, the server type (AGENT TYPE in the .properties file) for both Jazz and non-Jazz applications must be FLEX. (FLEX indicates Rational License Key Server.) The Jazz License Server does not provide a token service.
After you install the agent, install the Server Administration and Reporting Tool on the computer that you want to use to manage the server administration and reporting.
If you are using the Jazz License Server, you must enable logging of the floating license usage data. This log data is required to generate reports on floating license usage. By default, logging of the floating license data is disabled.
To enable logging of floating license usage:
After you enable logging, the floating license usage data is logged to the file specified in the Floating License Log File field. To stop logging this data, you can set the logging property to false at any time.
Start the agent to create a connection from the agent to the license server. The Server Administration and Reporting Tool connects to the agent for administration and reporting purposes.
You must start the agent on all the license server machines that you want to remotely administer and report on.
To start the agent:
On Windows: From the Start menu, select Programs > IBM > IBM RLKS Administration Agent > Start RLKS Administration Agent. A console message indicates when the server agent is started.
Tip: To stop the agent, in the same Start menu location, click Stop RLKS Administration Agent.
Starting the Server Administration and Reporting Tool
To begin using the Server Administration and Reporting Tool, you must start the tool.
To start the tool:
On Windows: From the Start menu, select Programs > IBM > IBM RLKS Server Administration and Reporting Tool > Start RLKS Server Administration and Reporting Tool. A console message indicates when the tool is started.
Tip: To stop the tool, in the same Start menu location, click Stop RLKS Server Administration and Reporting Tool.
You are now all set to start using the Server Administration and Reporting Tool. In my next post, I will describe the architecture of the tool and also explain how you can use the tool for server administration and reporting.
AcdntlPoet 2700019V2G Visits (1319)
Adjust available Java resources to resolve a client start up error with RDz V9.0- A demonstration of how you can resolve a "could not create the Java Virtual Machine" error that can occur when starting the IBM Rational Developer for System z 9.0 client with insufficient Java resources.
mquimby 060001FAVB Visits (1742)
There is a video available on the IBM
nsukhtan 270000F0DF Visits (2354)
Want to know how your IBM Rational product licenses are being used? Wouldn’t it be useful to find out which users use which product licenses? How about knowing if any licenses were denied during peak hours? Or when the licenses that you purchased are expiring? Whether you are in a large enterprise with hundreds of users using multiple applications, or a small or medium business with a handful of users, you want right-here-and-now information about license utilization and availability so that you can increase operational efficiency and make the right investment decisions. The recently released IBM Rational License Key Server Administration and Reporting Tool provides reports to answer all these questions and more. (If you missed the release announcement for the tool, here
In this blog post, I will provide an overview of the Rational License Key Server Administration and Reporting Tool and also explain its installation topology in typical application environments. To understand the Server Administration and Reporting Tool, let's start with Rational Common Licensing and the Rational License Key Server.
The Rational License Key Server is at the heart of Rational Common Licensing and provides a service to host licenses and serve tokens for Rational applications. There’s a lot going on under the covers in Rational Common Licensing and some of those goings-on involve d(a)emons and wizards, but let’s not go there now! For now, let’s keep it nice and simple, which is that the License Key Server is at the core of Rational Licensing. Now, for the Rational Jazz client applications, it's the fabulous Jazz Team Server that manages the authorized and floating licenses. If you use tokens for your Jazz applications, you also need the Rational License Key Server for the token service. And I will explain a little bit more about that later.
The Rational License Key Server Administration and Reporting Tool provides a suite of reports that provide information on license utilization and availability. Jane’s post provides a list of reports You use this tool to generate reports on license usage from your license servers, be it the Rational License Key Server or Jazz Team Server or both. You can also use the tool to remotely administer your license servers. This is helpful in distributed environments where you might want to administer one or more license servers from a single remote location. Administration involves starting and stopping the license servers and importing license files to the servers.
The Administration and Reporting Tool uses an agent - the Rational License Key Server Administration Agent – to communicate with the Rational License Key Server and Jazz Team Server. Think of the agent as a behind-the-scenes operation that connects the entities that you see and work on – the License Server and the Server Administration and Reporting Tool.
Fig 1: Installation topology: Rational License Key Server Administration and Reporting Tool
This topology assumes that you use more than one Rational License Key Server. It also shows how licenses are deployed on the Jazz Team Server. You must install the Server Administration Agent on all the license server machines that you want to enable for remote administration and reporting. The Server Administration and Reporting Tool is installed separately. The Server Administration and Reporting Tool communicates via the Server Administration Agent with the license servers.
Let me explain how the Jazz Team Server works in the context of Authorized and Floating Licenses and Token Licenses. If you are using applications that run on the IBM Jazz platform, you can use the Jazz Team Server to deploy and manage your licenses. The Jazz Team Server also functions as a license server and you can import your Jazz license files (client access licenses or CALs) to the Jazz license server. For tokens however, you require the Jazz license server to connect to a Rational License Key Server instance for the token service. When a Jazz user requests tokens, the Jazz License Server forwards the token request to the Rational License Key Server for token checkout. You do not require Rational License Key Server if you are using authorized or floating licenses on the Jazz license server. Let’s see if a table can help illustrate the concept more clearly.
Now that we’ve sealed the topic of license types and license servers, let’s go back to the Server Administration and Reporting Tool. The Server Administration and Reporting Tool can provide reports on all license types on both the Rational License Key Server and the Jazz license server. For Jazz application tokens, the Server Administration and Reporting Tool extracts the report data from the Rational License Key Server.
That sums up the tool overview and the explanation of its installation topology. In the next post, I will talk about the architecture of the Rational License Key Server Administration and Reporting Tool, and how you can set up and configure the tool for use with your license servers.
AcdntlPoet 2700019V2G Visits (1316)
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