Yesterday we shared the top ten blog posts in 2013. Today we are sharing the top 50 most re-used technotes in the past year. Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products. Doc ID Subject Product 1250403 How to obtain license keys for IBM Rational products Rational License Key Server 1131335 Utility to collect ClearCase logs and... [More]
What end of year post would be complete without a top ten list? As we wrap up the year running metrics and reports to show our results, we've taken a look back at the past year and found some fun bits of data to help us in the coming year. So, here you go! These are the top ten most viewed blog posts published on Notes from Rational Support in 2013! Using Maven Integration tools in IBM Rational Application Developer; a two part video series IBM Rational Doors Next Gen Licensing Overview A 6 part series of IBM Rational Solution... [More]
This month has been busy, especially as we wrap up year-end! Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since our last post on December 11th! These links below are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... And, while you have some down-time before the new year (hopefully) don't forget to check out the downloads tag to see any of the fixes you may have previously missed:... [More]
UrbanCode Deploy v6 Integration with IBM Rational Asset Manager (RAM) - Michael Elder, IBM Senior Technical Staff Member, talks through the integrations built for the UrbanCode Deploy v6 release. TOC: 1:03 - Devops maturity model 1:54 - Integration with Rational Asset Manager 3:06 - Two types of integration 8:18 - Source configuration 10:03 - Components 11:26 - Process tasks 14:00 - Categorize asset 15:03 - Create relationship to asset 15:43 - Download asset 17:10 - Set attributes on... [More]
We are taking the day off from blogging but will return tomorrow to continue bringing you the newest, best information to help you be successful with the Rational products you own and use. But for now, from all of us in Rational Support, to all our friends around the world: we wish you the best of holidays this season and a prosperous New Year. image credit: WaywardCelt Photography
Optimizing Workloads and the Development Teams: C/C++, Java, and Web Development Tools - Are you developing in C/C++ and Java for AIX or Linux? Learn about the new tools that can help you create and maintain multi-language applications, and pick up tips and techniques for success.
Over the years, many clients have developed their own programming practices and naming standards to reinforce company policies. When editing workstation source files (COBOL or PL/I) with non-standard file extensions, the file extensions have to be defined to Eclipse in order to be recognized by the Rational Developer for System z (RDz) editors. This technical blog will further describe in detail the steps involved for adding the file extensions to Eclipse's general "Content Types". This example demonstrates how to add two new file... [More]
There is a new video available on the IBM Rational Support YouTube channel . It provides an overview of Rational's information resources and how you can use them to solve problems, answer questions, and achieve your goals. The video comes to you from the teams that produce video for the Rational Support and Rational User Education channels. Check it out and subscribe to both channels to stay updated on the latest videos!
Rational Developer for System z v9.0 was recently released. This release prevented users from be able to take advantage of our local help due to a known issue where the plugin " org.eclipse.jetty.webapp " is missing. Symptoms: Users receive the following error message when they click on Test Connection "Connection Status: Failed A workaround for this problem is located at the link below: http://www.ibm.com/support/docview.wss?uid=swg21641599
Service Virtualization Testing in Managed Environments (Part 1) - This video describes what devops means for testing. It also explains multi-tier applications, and inter-application dependencies. The tools focused on are UrbanCode Deploy and GreenHat. Follow-on parts provide question-and-answers, and a tool demonstration. 0:05 - Introduction 1:34 - Devops Maturity Model - Development/Test and Release/Deploy 4:51 - Multi-tier applications present specific challenges to devops 7:37 - Bringing Managed... [More]
Regardless of the Rational products you use, licensing topics are some of the most common questions Rational Support receives. These are the top 20 technotes for Rational Licensing that were reused during November to help solve your PMRs. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution: 1250403 How to obtain license keys for IBM... [More]
The IBM Support Portal has been on a roll. Recently, there were changes that made your navigation and usage of the portal easier. Now there are changes to the Support Portal search that help Jazz.net users! Searches on IBM Support Portal specific to software such as Rational Team Concert or Rational DOORS Next Generation now produce results that include Jazz.net content. You can find more information on this new Support Portal improvement in this IBM Electronic Support blog post . Happy... [More]
How the Cloud Enables DevOps - Part 1 of the "Leveraging IBM SmartCloud with UrbanCode Deploy v6" series with Michael Elder TOC 1:23 - DevOps maturity model 2:36 - Deployment of applications across environments 4:03 - Big picture view of UrbanCode Deploy with IBM SmartCloud 5:05 - Continuous delivery to cloud 5:45 - Environments in v4.x 6:27 - Environments in v6.x 9:36 - Concept of Component Resource
We've run the numbers for November and have collated the top twenty technotes which were published, used, and reused to solve your Rational Team Concert PMRs last month. Here they are below to help you and others solve or even preferably avoid the same issues: Doc ID Subject 1649768 Upgrading CLM products to version 4.0.4 fails when using Microsoft SQL Server 1580159 About... [More]
Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since November 12th! These links below are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... Plus, don't forget to check out the downloads tag to see any of the fixes you may have previously missed: Rational Synergy 7.2.1 Rational Change 5.3.1 Rational Functional Tester 8.5.1 Rational Service Tester for SOA Quality 8.5.1... [More]
Welcome to IBM Rational Learning Circles - This video is an orientation tour of IBM learning circles on developerWorks. To learn more, go to http://www.ibm.com/developerworks/training/learning-circle/ And see our prior blog post at: https://www.ibm.com/developerworks/community/blogs/nfrsblog/entry/think_friday_have_you_heard_of_learning_circles?lang=en
We're always working to bring you deeper value to the products you use. From our support perspective, this doesn't just mean troubleshooting tips or solutions to errors. It also means larger implementation content and best practices! Helping you avoid issues by highlighting best practices before trouble is seen is just another of those ways we help make sure you are as successful with these products as you need to be! That's exactly why we bring you this periodic series of roll-ups from our developerWorks Rational community... [More]
There is a new video for the CLM products Rational Team Concert, Rational Quality Manager, and Rational Requirements Composer. The video demonstrations how you can gather and send diagnostic logs to support using IBM Support Assistent Lite. The video is available on IBM Education Assistant for Rational and the IBM Rational Support YouTube channel . Here are the links: Rational Collaborative Lifecycle Management Video on IBM Education Assistant with a downloadable version is here . Video on the... [More]
Rational DOORS Reporting: Module-of-Metrics DXL Case Study at Raytheon - Rational DOORS Reporting: Module of Metrics Case Study at Raytheon by Senior Principal Systems Engineer Jerry Huller. Doors eXtension Language (DXL) plays a critical part in this scenario.