October 29 marks a new look for questions and answers about IBM Bluemix and the Rational SaaS services, on the dW Answer forum . The underlying software steps up from OSQA (open-source question & answer) to AnswerHub, a full-featured commercial version of the same platform.  Both OSQA and AnswerHub are developed by DZone, so the change is more upgrade than migration. The dW Answer team worked hard to make the new platform look and feel familiar to existing users, with extensive input from Rational Support and other... [More]

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How to access the IBM Rational License Key Center - This is a quick under 2-minute demonstration of how to access the IBM Rational License Key Center tool.    Log in to the Rational License Key Center here: https://licensing.subscribenet.com/control/ibmr/login More licensing resources can be found at: http://www.ibm.com/software/rational/support/licensing/index.html  

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Rational Client Support Social Networking Resources - This is an overview of the several social networking channels available from Rational Client Support. Check out the links to these channels to subscribe/follow/like!     You can find us here, on Notes from Rational Support:  https://www.ibm.com/developerworks/co... As well as on: Twitter:   https://twitter.com/rationalsupport Facebook:   https://www.facebook.com/RationalSupport Google+:  https://plus.google.com/1097248098367... Tumblr:  ... [More]

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The interop process (doors.exe) serves multiple users. However it is a single threaded process - it can only do one thing at a time for which it will attach to one CPU core. So if it is busy with a large operation for one user (for example, a GET on 1000 requirements in IBM Rational DOORS), the other users are hung. This 'large operation' is not typically seen if you are only using DWA. But it is when IBM Rational Quality Manager (RQM) is involved. The RQM Reconcile feature can be used to run very large GETs and PUTs from/to... [More]

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  Jeffrey Krause, a support engineer for Rational Synergy, created a video about the products Project Explorer. Specifically, the video covers how to add saved queries to Project Explorer. This helps answer the question, "How can I get a list of baselined versions of a project to appear in Project Explorer panel in Rational Synergy?" The video is available here  and embedded below from the IBM Rational User Education YouTube channel. It is also available for streaming and download in the... [More]

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Rational Developer for System z & i (v9.0): Default font change - This article details the steps needed in order to successfully change fonts within the RSE view. By default eclipse uses the O.S. default font, therefore the windows default font has to be changed to the desired font which will result in the eclipse fonts being updated. To change the Windows default font follow the steps below. 1.  On the Windows 7 O.S. click on 'Start, type 'Color scheme' and select Change window colors and metrics. 2.  Window Color and... [More]

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   Good Day Everyone from IBM Rational Client Success for Rhapsody Very glad to invite you to the Open Mic session on  Know Rhapsody's latest reporting feature (RPE) and its functionality, the easy way !! The session will be held on  Wednesday, October 29th 2014 at 19:30 IST (14:00 CET)   *OpenMic is a conference call along with webcasts where technical experts share their knowledge and answer your questions.   Session Details: Topic:  Know Rhapsody's latest reporting feature (RPE) and its... [More]

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  I n this three-part introductory series on Bluemix and DevOps Services, Lauren Schaefer , Growth Hacking Engineer and Social Media Lead for IBM DevOps Services, guides you through discovery showing how using these products can prevent you from wasting time! Using the simple app created in Part 1 and the app that uses a Bluemix service deployed in Part 2, learn how to write code that uses the new Bluemix service. Try out the web IDE (no setup required) and learn how to use agile planning tools. End up with an application that checks the... [More]

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Rational Client Support engineers for Rational Test Workbench and Rational Integration Tester were hard at work creating videos covering some important aspects of the programs. There are two series: One series is about using Rational Test Workbench to test Android mobile applications. The other series covers using Rationla Integration Tester with HP Quality Center. All of these videos are available on the IBM Rational User Education YouTube channel. Thank you to support engineers Rajesh, Kivitha, and Vijayakumar for their work on... [More]

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From the TheOnDemandDemoGuy 's great Youtube channel: Death to Manual Deployments - "Why is deployment automation suddenly hot? Should I care? If so, what do I need to worry about and where do I get started? In this session Eric Minik will answer these questions and more. A confluence of forces has driven application deployment automation into the mainstream. In this session, we will dive into the trouble spots many organizations have with their application deployments and what that teaches us about what they need from deployment... [More]

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  T hese are ten of the most recent How-To technotes for IBM Rational Team Concert (RTC). We know you will find them as helpful as we do, especially since they were all created based on client calls/ emails that have come in to our Support Engineers and the answers from which have been reused to solve even more PMRs than just the initial call...    How to manage the size of the RTC log file - How do you manage the log size in IBM Rational Team Concert(RTC)? How to view the previous states of RTC dashboard - How do you view the... [More]

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IBM UrbanCode Deploy with IBM BlueMix - There is a great deal of interest with Bluemix, IBM's latest addition to its cloud portfolio. IBM Bluemix is a PaaS system that allows developers to quickly develop and deploy cloud first applications that are composed from a suite of services that are made available in the Bluemix service catalog. The IBM DevOps Services for Bluemix provide a fully hosted cloud environment for managing source code, automating builds, and automating deployments to Bluemix. While IBM DevOps Services provides incredible... [More]

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  Interested in learning more about  #IBM  DOORS Next Generation and CloudOne? View this 5-part video series below to get started DOORS Next Generation - Episode 1 - Importing Documents: Matt Mendell shows how to import Microsoft Word and spreadsheet documents into the web-based, secure IBM DOORS Next Generation on CloudOne. Video produced by CloudOne. DOORS Next Generation - Episode 2 - Dashboards and Views: Matt Mendell shows how to view requirements and modules using customizable dashboards and views in the web-based, secure... [More]

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  G ood Day to everyone from Rational Client Success for Rhapsody   We are very glad to invite you to the Open Mic session on   IBM Rational Rhapsody Batch Mode for Configuration Management Integrations   The session will be held on  Wednesday, October 22nd 2014 at 18:30 IST (9:00am EDT) *OpenMic is a conference call along with webcasts where technical experts share their knowledge and answer your questions.   Session Details:   Topic:  IBM Rational Rhapsody Batch Mode for Configuration... [More]

Scheduled Jenkin Build Should run only if there are "changes accepted " The Rational Team Concert (RTC) / Jenkins setup  for continuous integration. On the "Jazz Source Control" tab the check boxes labeled "Accept latest changes before loading" and "Build  only if there are changes accepted" are selected. The expected behavior for this config is: The build will run whenever new change sets show up in the stream selected as flow target for the build repository workspace. In reality the build... [More]

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Automatically generate version of an Urban Code Deploy component from Rational Team Concert - Christophe Elek, the DevOps deployment manager for Jazz.net walks us through auto-generating an Urban Code Deploy component version in RTC.    

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Rational AVP teaming and situation analysis qualities rescues financial services company’s implementation A specialized financial services company has invested in and deployed many IBM Rational software products in their environment, and in order to gain optimum value from their investment, has formed a trusting long-term partnership with the Rational Software Accelerated Value Program (AVP). AVP is an IBM Rational Software Service that delivers crucial cost-saving benefits to customers, and recently AVP played a critical... [More]

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ClearCase Importer features for Rational Team Concert 4.0.5 - Features for the version importer used to migrate ClearCase to Rational Team Concert source control.      

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SR streamlined software problem submission process - This video demonstrates how to use IBM Service Request (or SR) to open a software problem online with IBM Support. Visit Service Request at:  http://ibm.co/SRfromYT  

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