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Rational AVP Assisted Focus Areas and Achievements
Rational Build Forge / RAF – Credit Union Automatic Deployment Services
How is Credit Union using Rational Automation Framework?
Example of how Rational AVP contributed to a client goal/challenge
What does this mean for the client?
Team of 10 doing 100 WAS deployments/year = $616K Savings
Credit Union’s Annual Rational AVP Contract $178,000
Credit Union’s ROI = 3.46X for this single, critical process automation!
What does RAF provide to Credit Union?
Contact us today to learn more about the many benefits of the IBM Software Accelerated Value Program:
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Having an issue with your software? Do you want to provide feedback? How about staying up to date on the latest content for your product? You have a variety of support services and tools from which you can choose!
As a new member of Rational Client Support or an existing one looking for a refresher, it is helpful to know where to go when you have a particular question, problem or goal. We have pulled together a series of videos that help you with that.
The videos, which you can find collected here, provide information on Rational Client Support services and IBM Support services in general. The videos provide an overview of the service or information on getting started. Topics include, but are not limited to:
Here is one of these videos from the Rational Client Support YouTube channel that demonstrates how to log into the IBM Rational License Key Center:
There might be some additional videos added to the list over time. So, keep this page bookmarked and keep it in mind when you are curious about our support and services.
How to create a full link after checking 'Save partial changes' in Rational Quality Manager linked to DOORS
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The missing links are identified and can be fixed by the broken link icon.
This has been implemented as a user setting. A customer recently asked why is this not the default? Well, consider the actual impact of this if you have thousands of test cases linked to requirements. It will send thousands of requests to DWA. With hundreds of users, DWA would need to be scaled to manage that increase in load. I would leave this feature for the users who need it. I would not activate it for every user as every user is not interested in the link status.
Anish_A 2700024E8C Visits (929)
A splash screen is a graphical control element consisting of window containing an image, a logo and the current version of the software. A splash screen usually appears while a game or program is launching.
Most customers would like to modify the splash screen on the applications and replace the default IBM Logo with their company logo.
1. Stop the UrbanCode Deploy Server/Release Server
CD to $UCD
2. Rename the existing ibmLogoDark.png to a different name
Copy the required logo to the same location in .png format (50PX preferred)
3. Rename the logo to ibmLogoDark.png
CD to $UCD
4. Edit the login.css file modify the padding-top to 150 or a appropriate value to place the image in the Logic Frame
5. Start the UCD Server and enjoy your new splash screen!
Customize RTC attributes for adding the attribute values stored in two Integer attributes in RTC & getting the resultant SUM on the third attribute
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Customizing IBM Rational Team Concert (RTC) attributes for adding the attribute values stored in two Integer attributes in RTC & getting the resultant SUM on the third attribute can be accomplished by following the steps outlined below:
This blog post gives you some basic ideas on customizing WorkItem Attributes and using the DOJO Scripts.
You can achieve more functionality by customizing the scripts to suit your own requirements.
Maeve OReilly 270001WE6Q Visits (975)
I most commonly see DOORS Web Access (DWA) installed on its own server and I prefer this for two reasons:
An important related note is that DWA should be close to the DOORS database server. A ping should be less than 50ms between where the database server is running and where DWA is running. I have twice seen DWA put in a remote location (a different city), with ping times significantly in excess of 50ms. The performance was unacceptable with operations such as login and opening modules timing out.
Configure Mutual Authentication between IBM UrbanCode Deploy Server- UrbanCode Relay Server- UrbanCode Agents
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Mutual authentication or two-way authentication (sometimes written as 2WAY authentication) refers to two parties authenticating each other at the same time.
Mutual authentication is typically used only when extra level of security is needed,In technology terms, it refers to a client or user authenticating themselves to a server and that server authenticating itself to the user in such a way that both parties are assured of the others' identity.
Mutual Authentication In UrbanCode Deploy can be between the Server and the Agent or between the Server-Relay Server /Relay Server-Agent.
Mutual Authentication can be configured in either one of the following method:
I> During the Server-Relay Server-Agent installation by choosing “Yes/Y” at the step “Do you want the Server and Agent communication to require mutual authentication?”
II> Ensure that the following properties are set in the Serv
Example: keytool -import -keystore server.keystore -storepass changeit -alias agentrelay -file agentrelay.crt -keypass changeit -noprompt
Configure Relay Server-Agent Mutual Authentication
Maeve OReilly 270001WE6Q Visits (1042)
There was a time when either was fine. And it still is if you are only using DWA (DOORS Web Access). However, if DWA is used to integrate with other browser based applications, this becomes a critical point.
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In addition to testing the functionality of the mobile apps, you can use Rational Test Workbench to test the performance of the mobile apps. With Rational Test Workbench, you can capture the response time for each step and the resources such as CPU, Physical memory, Virtual memory, Network traffic coming in and out consumed by device and the app itself. Battery level data is also captured.
See this video to learn about mobile performance testing.
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Creating reports about software service requests with Service Request (SR)- This video demonstrates how to use IBM Service Request (or SR) to search and create historical reports of software problems submitted. Visit Service Request at: