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Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
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    (RTC -GIT ) integration using Common Authentication using common user via different LDAPs

    Arun K Sriramaiah 2700076GE8 | | Visits (4502)

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    Rational Team Concert server is expected to have a common user base management. In order to correctly perform process enforcement for Git operations by Rational Team Concert it is imperative that the identity of the Git user be known to Rational Team Concert.  Therefore, the need to have a common user base across Rational Team Concert and Git server (Apache HTTP server) via a different LDAP arrangement.   We can still get the integration done using a common user name with different user base across Rational Team Concert and Git server... [More]

    Tags:  rational git rtc rational-client-support

    You do not have access to any Projects!

    Kiran Byrappa 270001YMWT | | Visits (4966)

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                                                                                                                                Post upgrade of your CLM application you may come across the below error while trying to access any Project Areas... [More]

    Tags:  rational rqm clm rational-client-support

    You have logged in to Rational Quality Manager with a bad server state!

    Kiran Byrappa 270001YMWT | | Visits (3907)

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    Post upgrade of CLM your attempt to login to Rational Quality Manager instance displays an error indicating that your server appears to be in bad state.       You may want to check the following to ensure that the required services are setup properly and are up and running. Ensure the WebSphere Application Server (WAS) service is started and running without any errors Restart the Jazz Team Server service if stopped Check to see if the userid matches the Lightweight Directory Access Protocol (LDAP) database. See technote... [More]

    Tags:  rational rqm rational-client-support

    Generate a report with custom attribute and enumeration from RRDI or Insight

    Shradha_S 270007543G | | Visits (4327)

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    In IBM Rational Reporting for Development Intelligence (RRDI) or Insight, custom enumeration attributes and values are not stored in the same tables and need other joined queries to access the values in your report. To create an enumeration report, follow the below steps.   1) Launch Report studio , select create new report, from the package select Blank template and move to Query Explorer .   2) Create three queries for Work-item, Enumeration and Enumeration literals.     2.a) To create Workitem query use "... [More]

    Tags:  report enumeration custom rrdi

    A new beginning

    naomimg 060001F9C7 | | Visits (3696)

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    As we (Naomi Guerrero and Denise McKinnon) assume ownership responsibility for this blog from our esteemed colleague Jason (acdntlpoet: https://www.ibm.com/developerworks/community/profiles/html/profileView.do?userid=2700019V2G&lang=en ), we want to take this time to thank him for the outstanding  work he has done over the last few years in building this blog into a valuable resource.  We wish him continued success as moderator of his new IBM IoT Social Support blog.   To the faithful followers of this blog, we promise to... [More]

    Tags:  rational rational-client-support

    Configuration Management Overview for CLM v6 releases

    dmmckinn 1200006SCS | | Visits (3779)

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    New video published to the IBM  Rati onal  Use r Ed ucat io n YouTube channel.   Configuration Management Overview for CLM v6 releases :  This video provides an overview of the new configuration management and Global Configuration Management function in IBM Rational Collaborative Lifecycle Management (CLM) 6.0.  Enjoy!   For more information about the configuration management features, see https://jazz.net/library/article/1492  

    Tags:  rational videos rational-client-support youtube

    Capturing the Actual Start Date and End Date for each iteration in Rational Quality Manager

    Kiran Byrappa 270001YMWT | | Visits (4331)

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      This article  discusses how you can identify the "Actual Start and End Dates" in Rational Quality Manager.   There will be instances where a testing effort would be delayed and one needs to capture the actual date it started as apposed to the planned date it was supposed to be started. The planned start and end dates are inherited from the dates in the timeline, as are the actual dates that are shown in brackets next to the iteration name.                     ... [More]

    Tags:  rqm rational-client-support rational

    RPT support for TN5250 protocol

    vjagadeesh 2700063KJN | | Visits (4385)

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      Rational Performance Tester supports the TN3270 protocol.  However, the TN5250 protocol is still undergoing testing.  The recording of the application using TN5250 protocol is possible using the Socket protocol, as there is no specific protocol recorder provided for this.  Identifying and debugging issues which arise during a re-run of the recorded test is difficult using the Socket protocol.  Although it is not advisable to use the Socket protocol; there is no other option currently available to use Rational... [More]

    Tags:  performance rpt rational rational-client-success

    Correlation of cookies in Rational Performance Tester

    vjagadeesh 2700063KJN | | Visits (3983)

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      Correlation of cookies is not mandatory in RPT. During playback some values which are recorded during scripting are sent to the server to be processed, but these values most of the time are dynamic in nature, and they do not form the page content during response from the server. Cookies are usually cached to be reused by the page, but these do not give the correct response time for the page content. Hence, some times the test is run by disabling the cache. To summarize, no it is not necessary to correlate cookie in RPT, as they do not... [More]

    Tags:  rational-performance-test... rational rational-client-support

    Change is the only constant....

    AcdntlPoet 2700019V2G | | Visits (5028)

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    It is somewhat of a bitter-sweet day for me as I hand off ownership of this blog to a new team of colleagues to take this space and bring it to even higher levels of value. I'm letting go of this blog as part of my transition in to the IBM IoT support organization where I am working on social business strategy and logistics like I did for Rational Support all these years. As you may have already noted from the about section to the right side here, I am leaving this blog in the very capable hands of Denise McKinnon and Naomi Guerrero. I... [More]

    Tags:  rational blogs rational-client-support ibm-iot goodbye iot-support

    Is your mobile app slow? A resource hog?

    AcdntlPoet 2700019V2G | | Visits (4261)

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    Is your mobile app slow? A resource hog? In this article Shanker Prasad Perumal and Syed Attaullah demonstrate how to use the new features in IBM Rational Test Workbench to perform two important aspects of performance testing on mobile apps: Response time measurements and Resource monitoring. Given the explosive growth of mobile smartphone use and mobile application development, mobile test automation is a key requirement to enable successful and fast delivery of quality mobile applications. Automated functional testing of mobile applications... [More]

    Tags:  rational-client-support mobile rational blogs rational-test-workbench videos youtube

    GRUC Webcast on August 6: How Do Agile Teams Keep From "Waterfalling Backward?"

    JackSchneiderCO 270007HB0G | | Visits (3058)

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    LIVE TWEETING DURING THE WEBCAST! USE  #GRUCAgile  TO FOLLOW AND SUBMIT QUESTIONS AND COMMENTS TO OUR SPEAKER How Do Agile Teams Keep From "Waterfalling Backward?"  "Waterfalling backward" describes the situation where a team that has started down the Agile path reverts to waterfall ways of thinking when difficult situations arise.  Join Leslie Ekas and Scott Will, authors of the book “Being Agile” as they discuss their experiences in helping teams successfully adopt Agile, as well... [More]

    Introducing SAFe® with the Power of IBM DevOps!

    AcdntlPoet 2700019V2G | | Visits (4766)

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    Introducing SAFe® with the Power of IBM DevOps ! Do you need to orchestrate software development and delivery in your complex, heterogeneous environment but you’re not sure where to start? Have you heard about SAFe but you don’t know what it is or why you should care?  blogs about the new feature in Rational Team Concert V6.0 that supports the Scaled Agile Framework ® (SAFe) out of the box. This feature enables you to explore the framework and establish a SAFe Program of your own, complete with the infrastructure,... [More]

    Tags:  rational-team-concert rational-client-support blogs safe devops rational

    5 Reasons why you should register for Bluemix

    AcdntlPoet 2700019V2G | | Visits (3671)

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    You won't want to miss this extensive blog post by Vasfi Gucer  (IBM Redbooks Project Leader with the IBM International Technical Support Organization) detailing 5 Reasons why you should register for Bluemix - So, you've heard about IBM Bluemix and wondering how you can give it a try it and more importantly, is it worth it.  The answer is, it is very easy to  register for Bluemix  and it's worth it!  Let's see why... [ Read more ]

    Tags:  blogs rational rational-client-support ibm-bluemix

    Bluemix DevOps Services Eclipse Client Setup and App Deploy Tutorial

    AcdntlPoet 2700019V2G | | Visits (4774)

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    Bluemix DevOps Services Eclipse Client Setup and App Deploy Tutorial - Tutorial showing how to setup a DevOps Services Eclipse Client and deploy a Python Django app to IBM Bluemix. Get the project here: https://hub.jazz.net/project/carlosf/django/overview Subscribe to see more in future. Follow me @carlosTweets   Learn more on  http://bluemixstirred.wordpress.com      

    Tags:  django devops videos rational-client-support rational youtube ibm-bluemix

    How to write an effective Service Request

    AcdntlPoet 2700019V2G | | Visits (4360)

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    How to write an effective Service Request - This video demonstrates how to write an effective service request, or SR, that will help IBM Support resolve your issue as quickly as possible. Visit Service Request at:  http://ibm.co/SRfromYT  

    Tags:  rational youtube videos rational-client-support service-request ibm-electronic-support sr

    Where is requirements management heading in the next five years?

    AcdntlPoet 2700019V2G | | Visits (4104)

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      Where is requirements management heading in the next five years? In this blog post Richard Watson (Product Manager, IBM Requirements Management tools ) discusses his predictions for the short-term future of requirements management: To predict the future of Requirements Management (RM) tools I think it’s important to take a brief look back in history and see if we can spot any important trends.  Requirements Management tools differentiate themselves from “typical” documents or spreadsheets by managing distinct,... [More]

    Tags:  rational-requisite-pro blogs rational-doors rational rational-client-support

    Work smarter with configuration management: a 4 part series

    AcdntlPoet 2700019V2G | | Visits (3810)

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    Work smarter with configuration management. Part 1: Introduction - What if your product and application development teams could use their normal ALM tools -- requirements, designs, tests, implementation -- in shared contexts, working in parallel on multiple releases or variants, and creating baselines across their tools -- all with high levels of reuse? What if the "glue" that made this possible was based on open specifications and designed for multi-vendor solutions? Imagine no longer!  Get the big picture in this gentle... [More]

    Tags:  alm youtube videos rational-client-support rational

    Join the July 16 GRUC Webcast: Tracking in Scrum

    JackSchneiderCO 270007HB0G | | Visits (2912)

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    GRUC Webcast: Tracking in Scrum July 16, 2015, 12:00 PM to 1:00 PM (Eastern Time) Webcast   LIVE TWEETING DURING THE WEBCAST! USE  #GRUCScrum  TO FOLLOW AND SUBMIT QUESTIONS AND COMMENTS TO OUR SPEAKER For effective collaboration and adaption, learning through tracking is needed, and there are some measures and metrics that should be tracked by the roles defined in Scrum. In this webcast, Prashant Pund, Owner and Mentor of AgileSoft Methodologies, will discuss the measures and metrics, the frequency of measurements and who should... [More]

    Running the RTC Extensions Workshop With RTC 6.0

    AcdntlPoet 2700019V2G | | Visits (4528)

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    Check out Ralph Schoon 's blog post below for some great information as it relates to Rational Team Concert Extensions Workshop and RTC 6.0rc1   Running the RTC Extensions Workshop With RTC 6.0 - Ralph  ran a test to find out if the  Rational Team Concert Extensions Workshop  still works with RTC 6.0 using the RC1 build. This is what he found. The RTC extensions workshop still runs with RTC 6.0 – at least the RC1 build – but you have to increase the memory available for the JUnit test to setup the development... [More]

    Tags:  rational blogs rational-team-concert rational-client-support
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