Once you have access to the IBM Rational License Key Center Website (as described in our prior blog post here) and if you are looking at activating your Rational Product you are required to generate a license from the License Key Center Website.
There are various license models available to be used for different products namely:
Activation Kits: Activation if you own Authorized User licenses
If you purchased an Authorized User license of the products listed above, you simply need to obtain and install an "activation kit" for your product that will convert it to a non-expiring version. Activation kits are product-specific (they are not host-specific like Rational license keys). This means if you own multiple licenses of one of the products, you only need one activation kit and you can use it on any machine where the product is installed.
For more information on Product Activation of Eclipse-based Rational products please refer the technote below:
An IBM Rational Floating license is a license for a single software product that can be shared among multiple team members; however, the total number of concurrent users cannot exceed the number of Floating licenses you purchase. For example, if you purchased one Floating license for an IBM Rational product, then any user in your organization may use the product at any given time. Any other person who wants to access the product must wait until the original user logs off.
For more information on Floating Licenses refer the technote below:
ATRIA License (Specific to IBM Rational ClearCase):
Rational ClearCase Atria licenses uses a proprietary floating license scheme. To use ClearCase, you must obtain a license, which grants the privilege to use ClearCase on any host served by the same license server.
The license server component is installed with a Rational ClearCase server installation; it cannot be installed separately or as a license server only. The full installation of ClearCase is required in order to serve out ClearCase licenses, and there is no separate license server program. ClearCase is required in order to serve out ClearCase licenses, and there is no separate license server program.
For more information about Rational ClearCase Atria Licensing refer the technote below:
Now let us explore the steps to generate the Floating license keys:
1. Navigate to IBM Rational License Key Center Website at: http://www.ibm.com/software/rational/support/licensing/ and Log into the Rational License Key Center
2. Log in with your credentials
3. Click on Get Keys in the left navigation pane under section My License Keys
4. Select the desired product from the Product line list
5. Select the type of license key that you need to generate from the list displayed
6. Check (Select) the respective check box and Next
7. Provide the quantity of license keys that you need to generate
8. If your license server is already registered in the License Key Center website
Select it from Existing hosts; else leave default
9. Select the Host ID Type from the drop down
10. Enter the value for Host ID
Disk Serial Number is 8 characters
Ethernet Address is 12 characters
No special character allowed
11. Enter the Hostname of the system
12. Select the appropriate value for Server Configuration:
-Single Server License: If the license key you are generating is for one license server
-3 Redundant License Servers: If the license key you are generating is for redundant license server setup
13. Enter respective section of Hostname, HostID for the Secondary and Tertiary systems
14. Click Generate
15. Once the license keys is generated then click on Download License Keys.
16. Transfer the license key to the system where it needs to be imported to the License Key Server
For more information on How to generate a Rational Floating license key please refer the technote below:
For Product Activation Kits, please select the product line and choose the appropriate Product Activation Kit, please remember the activation kits are version dependent and host Independent, click on the activation kit and download the zip file on the machine which has the product and activate the product.
For more information on How to Activate the product activation kit, please refer the technote below:
Reference today's prior blog post for information on "How to get access to the Rational License Key Center Website to obtain Rational"
Author: Kushagra Sharma
New to your enterprise, want to get accustomed to the Rational Portfolio that your enterprise uses but you do not know how to start?
Any project that is taken up by an enterprise or an organization needs the knowledge, skills, tools, and techniques to see success. Each of these tools requires them to be licensed so that there is an authentic and a transparent way to deliver the project seamlessly.
Almost all IBM Rational products require license keys in order to run them. Others give the option of using license keys as a way of controlling usage within an enterprise. The IBM Rational License Key Center is a web service that allows for the generation and management of rational license keys.
To begin with, let us understand on how we can access your IBM Rational Software License Keys.
Every Organization who is entitled to use the IBM Rational tools has a Primary Site Contact or a Site Technical Contact.
Who is a Primary Site Contact?
- Usually the individual who orders the software or who is the “sold to” contact in your company.
- The person who receives the Proof of Entitlement Certificate (PoE) for each order.
- The default person authorized to access the IBM Software and Services download site and the Rational License Key Center.
- The only person who can change site contacts, manage access, and assign up to four Secondary Primary Site Contacts to assist with account management. A Primary Site Contact can delegate a Secondary Primary Site Contact to approve user access to the download site.
Who is a Site Technical Contact?
The person responsible for the support relationship with IBM . This person ensures that users understand how to work with IBM technical support.
The default contact in the Rational License Key Center.
The person who receives the IBM Customer Number (ICN) and who can provide the ICN to users to access IBM technical support.
The person who authorizes users to access the IBM Service Request (SR) site to submit and manage support cases.
The person who delegates responsibilities to Secondary Site Technical Contacts. You can have a maximum of nine Secondary Site Technical Contacts.
In simple words they are the designated Special Point of Contacts (SPOCs) for your respective organization(s).
If you are unsure on whom the Primary Site Contact or Site Technical Contact is, please Send email inquiry to the IBM eCustomer Care Team that supports your geography. Include your IBM Site ID along with your inquiry. The email address for the IBM eCustomer Care team can be found here: https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare.html
- If you are the Primary Site Contact or the Site Technical Contact for the Passport Advantage account, you are automatically assigned as a default member of the Rational License Key Center Account. You receive a Welcome email from email@example.com Follow the instruction in the email to access your account for the first time.
- If you cannot locate your Welcome email, proceed to the Rational License Key Center
(https://licensing.subscribenet.com/control/ibmr/login ). Click the "Forgot your password?" link to resend the Welcome email that contains instructions to create your password.
Note: Some times the email might land up either in your Spam folder or may have been blocked by your network firewall, in this case please make sure that the email firstname.lastname@example.org is added as an exception in your network, you may want to contact your network administrator in this case.
- If you are not the Primary Site Contact or Site Technical Contact, you must request to be added as a member of a Rational License Key Center account. Contact your Site Contacts to request access. Either Site Contact can manually add you to the account.
- You can also add yourself as a member of your company's License Key Center account:
1. Navigate to the IBM Rational License Key Center. http://www.ibm.com/software/rational/support/licensing/toIntraware.html
2. On the License Key Center login page, click the "Don't have a password?" link.
3. Enter your contact information and the IBM Site Number. Also, enter the Sales order number if you have it. The Primary Site Technical Contact has this information in the IBM Proof of Entitlement (PoE) certificate.
a) Submitting without a Sales order number will invoke an authorization process for your account. The email response from the Licensing Key Center might not be immediate.
b) When entering the Sales order number along with the Site number, authorization is not required. You receive a Welcome email right away.
4. After account creation, you receive a Welcome email from email@example.com
5. Log in to the License Key Center. The first time logging in to the License Key Center requires that you change the password.
You can also refer the below tech-note for more details: http://www.ibm.com/support/docview.wss?uid=swg21250433
A new white paper is available that covers security testing for your Rational Application Developer applications!
Abstract: This white paper focuses on the integration of IBM Rational Application Developer (RAD) and IBM Security AppScan Source Edition with Developer plug-in. The article provides insight on Rational Application Developer, Security AppScan Source, and the integration. The article covers how install the Security AppScan Source Developer plug-in and use the integration with Rational Application Developer.
Released: July 19, 2012
G Kiran K Singh
During August and September, we will be conducting a Customer
Orientation Webcast series, geared specifically for our new Green Hat
clients, but open for anyone to attend.
We are inviting you to
attend our August/Sept Customer Orientation Webcast series, and to help
ensure that you get the maximum utilization out of your IBM products.
During this informative 45 minute presentation and Q&A, we'll explain how to:
Obtain the most out of your IBM Support experience. We will walk you through FAQs, tech bulletins, forums and much more.
We will discuss/demo how you can create cases, update existing
cases, escalate cases, generate case reports and submit enhancement
requests using the IBM Support Website.
we'll also discuss the high level of service you can expect from our existing customer care program.
If you know any people in your organization that are involved in
administration or utilization of any Green Hat products, please let them
know about this webcast that can be helpful in introducing them to IBM
We look forward to meeting you at our next webcast!
This webcast will take place weekly Aug 15-Sept 30, on a rotating schedule to accommodate all time zones. You need only attend one session at a time convenient for you.
There is a new video available on IBM Education Assistant for Rational. It is another video for Rational Developer for System z 8.5. This is an addition to the big collection of new RDz videos we told you about in June. RDz users: Enjoy!
Rational Developer for System z
Your feedback helps us improve. You can find the feedback form on
the category pages for your product and version. The feedback form is
quick and easy.
Leave comments and let us know if these demonstrations help you achieve
is IBM Education Assistant? IBM Education Assistant is a collection of
multimedia educational modules designed to help you gain a better
understanding of IBM software products and use them more effectively to
meet your business requirements.
Finsihing up a long week of wonderful content here and elsewhere, let's highlight the amazing articles that went live on developerWorks Rational this week:
Document and automate processes with Rational Method Composer and Jazz
In Part 1 of this series, Bruce MacIsaac discusses the importance of documenting processes and methods for enabling and scaling agile development.
What's new in IBM Rational Quality Manager 4.0
IBM Rational Quality Manager 4.0 improves the browser interface and introduces new ways to record test scripts, upgrade, and customize, plus new reports and capabilities for distributed testing, automatic selection of test machines, and quite a bit more. Pramod Chandoria gives you the details on the most noteworthy new features.
Data import, export, and update in Rational Focal Point
Importing, exporting, and updating a large volume of complex data is an essential but resource-intensive operation in IBM Rational Focal Point. Karthikeyan Dakshinamurthy and Sreejith Nishanth give an overview of various methods, guidelines to follow, and how to save time during these operations.
We are also highlighting the following items on the developerWorks Rational home page and product pages that you may find of interest:
Working out loud .... and thinking out loud. I've seen this phrase several times on the internets, and I think it's my new favorite tagline for the way I like to work, and the way a collaborative enterprise works best.
It's also a great mindfulness practice, if you are inclined that way, and goes a long way toward transforming your workflow to a more collaborative open and transparent model. But what does it mean?
Simply, it means making your work visible, even when it's in that ugly semi-formed concept phase (then we call it "thinking out loud"). How else are you going to iteratively and agilely collaborate with your stakeholders to ensure your "thoughts" align with their needs?
are my new favorite way to "work out loud". Each and every project I undertake has an Activity where I record and store actions taken, milestones, hiccups, and the in-progress artifacts of my ongoing projects for collaborative and awareness purposes .... creating a documented pattern/workflow for reuse. Activities can be shared with Connections Communities, and with individuals. There is notification functionality that allows you to, say, post the latest version of your documents and let folks know it's available for review.
Compare that to working days on a file on your personal desktop, emailing to 20 individuals for review, and then learning you built the perfect wrong thing,
Or processing 20 separate revisions of the document in your inbox over the next several days (weeks?).
Or having to produce status reports for each of your projects every week.
Be transparent. Live out loud. I think you'll like it.
Along with the recent release of Rational ClearCase fix packs 184.108.40.206 and 220.127.116.11, a new version (1.3) of the ClearCase Integration with Cadence Design Framework II was released making it the fourth version of the integration since 2010.
The ClearCase integration with the Cadence Design Framework II environment allows custom chip designers to perform ClearCase actions while in the Cadence Design Framework II toolset. Some of the available features include:
ClearCase WorkArea Manager
ClearCase Hierarchy Manager UI
To learn more about the Cadence integration be sure to check out the upcoming Webcast which is hosted by the Rational User Community (RUC) with discussions from our very own software development team members Peter Hack and Mike Nellis.
You can find details about the Webcast here: http://rational-ug.org/events/webcasts/c/e/187.aspx
A guest post on Rational Support Bangalore hosted Open Mic sessions by KrishnaKanth Naik:
In this fast paced life, when some thing goes wrong, we often ask: why me? When we look back to see what caused this problem - the answer would be the most logical choice was not done/used. But as life goes on so does work at work.
The lessons learned from these experiences become the stepping stone to THINK before deciding. But the question is that how often can you afford do this.
To answer such question in your development environment is to think – RATIONAL(LY).
While the market spoils you with a wide variety choices, to help you decide what you really need-to-do to what should go into your product to what should be first fixed in your code. It takes godly efforts of a well seasoned software engineer to make the right choice.
At Rational, we have designed a wonderful range of tools that help you stabilize your development environment.
We, at IBM Rational Support Bangalore, have initialized a theme "Rational Basics" a series of Open Mic sessions (during IST time-zone friendly hours) for our customers who have been using one of the SDLC tools and have been curious to know more on how life in development could be made uncomplicated by following more industry standards that are easily enforced by using Rational Tools – backed with the solid support from your friendly Rational Client Support (RCS) team.
To get closer to you, our clients, we have initiated this series of Open Mic sessions, where you will be exposed to the world of Rational products and support. We will be showcasing a product from each of the domains, followed by more deep dives in the subsequent sessions. Deep Dive sessions are planned with intent that you can identify the potential problems in your environment before they become troublesome, but to start with, we will begin with the BASICS.
Here is a quick run down of what we have in store for you in the upcoming, Rational Client Support Bangalore hosted sessions, review the linked document for more details and connection information:
O P E N M I C - Rational Basics
| Open Mic Title || Date || Time (IST) || Speaker |
|First Step towards kick starting Rational Product usage: Rational Licensing Basics|| Friday, 27th July, 2012||3PM - 4PM||Naval Kishore Borah|
|A sneak peek into IBM Rational DOORS||Monday, 30th July, 2012||3PM-4PM||Pavan Hoskeri|
|Has Prioritization been a problem, Venture into the world of Rational Focal Point ® to Collaborate, Prioritize and Visualize with a simplicity beyond imagination ||Tuesday, 31th July, 2012||3PM - 4PM||Mritunjay Sharma|
|The Model-based solution to the code maintenance nightmare using Rational Rhapsody ||Wedneday, 1st August, 2012||3PM-4PM||Jose Peter and Ashirbad Dash|
|Get SCMed Part #1: Configuration Management using IBM Rational ClearCase part #2: Managing the most unwanted but unavoidable phenomenon in development environment – “Change”, using Rational ClearQuest ||Thursday, 2nd August, 2012||3PM - 4PM||Avinash Srinivasamurthy and Raghavendra Subramanya Naveen Anbalagan and Pradeesh Parameswaran|
|Role of Rational Publishing Engine in automating your document generation process from different Rational Tools ||Friday, 3rd August, 2012||3PM-4PM||Abish Zachariah1 and Ajay Nagpal|
|Jazzing up your quality management space, a 60 minute runway on Rational Quality Management ® to expedite your insight ||Monday, 6th August, 2012||3PM - 4PM||Sunil Kumar Rao |
|Jumpstart your agile development with Rational Team Concert ||Tuesday, 7th August, 2012||3PM-4PM||KrishnaKanth Naik |
To get an individual invite for any of these sessions, please email the blog author: KrishnaKanth Naik (firstname.lastname@example.org)
Image credit: (cc) Some rights reserved by flickr user visual.dichotomy
As a support organization, we know how important it is to get you the right answers at the right time. Today we'd like to highlight one of our many tools in our bag of tricks to help you...
As a user of the IBM Support Assistant (ISA) V4 workbench you're already familiar with its suite of powerful problem determination tools for the desktop. The latest release, ISA V5, is now server based, so many of those tools have evolved for the cloud. In this post on IBM Electronic Support's blog, Russell Wright takes a look at the different types of problem determination tools we have for ISA V5. We highly recommend Russell's article and encourage you to try ISA V5 to see just what it can do for you.
Not familiar with ISA? Here's a quick explanation and link that should help clarify and lead you on the way to more effective and efficient problem solving!
What is IBM Support Assistant?
IBM Support Assistant (ISA) provides several, free software offerings that help you with a variety of problem determination needs. With focus on quickly finding key information, automating repetitive steps and arming you with a diverse collection of serviceability tools, you will be prepared for self-analysis and diagnosis of problems to resolve problems in less time.