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What are the IBM Product Lifecycle and EOS? - This video will help you understand the stages of the IBM Product Lifecycle, including End of Support.
For more information on End of Support items, review the following two recent blog posts concerning an announcement was made on the week of April 8th, 2014 that certain versions of multiple Rational products would be end of support on April 30th, 2015:
Here is a note which addresses the queries like: "Why is Eclipse so slow?" and "Why does Eclipse crash so much" when using IBM Rational Team Concert (RTC) Eclipse client.
With little efforts and self troubleshooting you can watch the memory consumption over time which gives an indication if the IBM Rational Team Concert (RTC) Eclipse client is using too much memory.
Eclipse Heap Status
Hovering the mouse over the widget gives you a tooltip with more information. Clicking the garbage can icon forces a System.gc(). More options are available with a context menu:
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Downloading installation files for Rational Application Developer 9.0- A demonstration on downloading IBM Rational Application Developer (RAD) version 9.0 .
Exporting dateTime (timestamp) values into Rational Quality Manager through the RQMExcelWordImporter plugin
SunilKumarR 270001XXSY Visits (2200)
This blog entry is to provide suggestions to users who are surprised at incorrect / mismatched date attribute (TIMESTAMP) values seen in RQM artifacts while the data is exported from Excel using the RQM Excel Exporter.
In most cases, the excel export will succeed but you might see that the "date attribute" field, is not in accordance with what is exported.
The dateTime (Date/Time which translates to TIMESTAMP) values in Rational Quality Manager artifacts like Test Case, Test Plans and execution artifacts like Test Case Execution Record undergo translation when the data is coming from excel through the "Export to Repository" option in the RQME
A dateTime value passed through the excel sheet should follow a format yyyy
More details on the syntax are available at the date
RQM Client and RQM Server in same time zone: If the RQM client (where excel is used) and server are on machines in the same time zone? the TIMESTAMP value specified in the sheet is exported into RQM as is.
RQM Client and RQM Server in different time zone: If the RQM client and server are on different machines? the TIMESTAMP value specified in the sheet is converted to the time on the RQM server and used. to avoid this (i.e., to ensure the TIMESTAMP value is as per client time zone) you should use dateTime (TIMESTAMP) string as 2014
For example: 2014
If the excel exporter is on a machine in a different time zone, replace the timezone string highlighted above with the relevant value.
You can use a Java Applet online like a sample one here to get the timeZone string : http
AcdntlPoet 2700019V2G Visits (1354)
IBM UrbanCode Release playlist- In the series of seven videos below, you will learn about IBM UrbanCode Release, a release management and coordination platform. Each video will auto play after the other for a total runtime of 55 minutes. So grab a pot of coffee, sit back, and enjoy learning about UrbanCode Release!
NikhilBhat 270005V9K6 Visits (1572)
Of late I have come across instances, where license administrators are facing issues related to permanent and temporary licenses. I thought it will be a good idea to provide all the relevant information through this post. Let me start with a description of license key types.
License key type : These are broadly categorized into two parts
Permanent: A license issued to a customer to run products for an indefinite period of time.
To order your permanent floating, named-user floating, or authorized user license keys for most products, use the IBM Rational License Key Center.
To acquire an authorized user license key for IBM Rational products based on the Eclipse framework, purchase and download an activation kit from Passport Advantage. See Requesting license keys for information about ordering keys from the License Key Center.
Temporary (evaluation or emergency): A time-limited license issued to a customer for running IBM Rational products. You can use it on any computer until the specified expiration date.
Temporary license keys can be floating or authorized user.
Temporary keys are generated only for single or multiple license servers. They are not generated for redundant servers.
NOTE : To evaluate a product, ask your sales representative for an evaluation key.
Important : License key files file name with description:
→ rational_temp.dat: Contains all authorized user temporary license keys. Obtain a permanent license key to use your IBM Rational product past the temporary license key expiration date.
→ rational_perm.dat: Contains all authorized user permanent license keys. Go to IBM Rational License Key Center to request permanent license keys.
Now as we know and understand the basics about licenses, we can move ahead to discuss a few issues related with using the licenses in your environment. To start off, I would like to discuss about using a newly generated temp
The figure below shows the contents of a temporary license file
the Host name is “this_host”
the host id is “ANY”
the host-id is “ANY” to signify that this license can be run on any machine irrespective of the license type,
But while configuring these licenses on the license key server you need to make sure that the host name is updated to reflect the the actual Host name of the machine on which the license key server is running.
If this is not done, license checkouts will not happen.
Steps to modify the temporary license file:
1. Open the temporary license file with notepad or any other text editor.
2. Replace this_host with hostname of the machine.
3. Save the changes and exit from text editor.
If the Rational license key server is running on the host ABCD, then the above steps should be followed and the updated file should look like the one below
There may be instances where you have to use both permanent and temporary license. The following discussion focuses on this.
How to serve both permanent and temporary licenses at the same time
As pointed out earlier for temporary licenses, the following files are used
and for permanent licenses, the following files are used
So we have to configure the license server to read two license files instead of one
Steps to make the license server to read two license files
If Rational License Key Server is configured as a Service
1. Open windows registry editor (regedit.exe)
2. Navigate to the following registry key:
Note: On 64-bit Windows 7 platform, please navigate to the following key:
3. Modify the current value, and specify the complete paths to the two license files, separated with a semi-colon “;”.
4. Close the registry editor and restart your Rational License Server.
If the license server was initially started as a process from a command prompt:
1. Stop the license server by using following command
lmutil lmdown -c <pat
2).Restart the Rational License Server process using the following command:
lmgrd -c <pat
Note: The 2 paths are separated by a semi-colon ";".
I would also mention that removing the references to expired temporary licenses is also very important. If not removed, the expired licenses can cause issues while importing new licenses.
To remove expired temporary licenses:
1. Navigate to location of rati
2. Open the file in a text editor.
3. Delete the lines or INCREMENT block(s) corresponding to the expired temporary licenses.
4. Restart the license server.
→ How to serve both permanent and temporary licenses at the same time: http
→ Rational License File Management: http
→ Rational Common Licensing 8.1.4: http
AcdntlPoet 2700019V2G Visits (1289)
What is IBM Event Connect?
Let's us do the work!
Learn more on SlideShare here !
Contact Janet Baum for more information: phone 720.396.2912 or Emai
Sumant Renukarya 270002B42N Visits (1323)
It is possible to export and import the work items from a repository to another. Here was a unique situation, which demanded additional work.
We were trying to export workitems to CSV and import it in to other repository. It is possible to get the XML data entered in an attribute of a work item upon export, if that attribute is of the type wiki or HTML. However we had an attribute of the type largeString, which had XML content as the data for this attribute.
Exporting the work item to CSV in this case did export the attribute but not the XML data to CSV.
==> Here are the steps that we took, to bring the XML content from the attribute of the type large string at the target project area. It makes use of Temporary HTML attribute for this cause.
4. Apply the script to the LargeHTML attribute.
Please note, the use case mentioned here may not be applicable to all users performing an export and import, as this was a unique situation with a non-typical solution.
irenebond 270000P84P Visits (1161)
Flip or Flop, Rehab Addict, Renovation Raiders rest my brain after a long day. When they find an intriguing listing these investors look at the neighborhood comps, zoom to the property and poke around the perimeter attempting to peer into filthy windows. They examine refuse piles as if on an archeological dig, try to gauge the viability of the roof and foundation and then bolt back to their cars. Speeding to the courthouse steps they formulate a bidding strategy and make some wild estimates as to potential return on investment. With a flip of the hand they throw down a few hundred thousand dollars.
Keys In hand they nervously enter the darkened structure and begin to learn just how far out of reach their target ROI is. The sooty smoke detector atop the trash heap – thrown out after a fire gutted the kitchen. Water stained ceilings mean the roof has been leaking a while and hearts sink as they encounter termite trails meandering down the walls. Their margin target has been shot to hell…
It’s fascinating because this buying process is the antithesis of corporate buying decisions. Tangible ROI is the central concern of every client considering the purchase of IBM’
Home renovators all want state of the art kitchens with wide open vistas, but challenges often arise when the contractors start to open up walls. That’s when they discover that without the addition of a big beam, the upstairs bath tub is on its way to becoming a patio planter.
Just as it’s simply not possible to envision what’s inside walls, until we start working together, AVP can’t understand every nuance of your software development environment. Within a matter of weeks your dedicated AVP resource develops that expertise and will be working with you to recommend the right structural reinforcements and IBM resources to enhance process and performance, while being ever mindful of your business goals.
And though we can’t invite you to come and view our new showcase home, while you’re at Innovate we can invite you to meet some of our most important clients and hear their ‘renovation’ stories. They represent companies that invest in AVP year after year, because we make their lives easier and offer solid ROI. Real results delivered in real time.
Interested? Ask us how.
One of the users using IBM Rational Team Concert (RTC) 4.0.1 were planning to move some work items to a different repository.
To do this, they were considering the following options along with some requirements:
a. Move the work items, preserving workitem ID and if possible history also.
b. Export workitems to CSV file and then import it into other repository.
Here is the information that should help users with similar queries:
So those references would break if the work item is moved.
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Managing Parallel Streams of Requirements with Rational DOORS- In this video, Doug Babcock, a lead developer of requirements at GM, with 17 years experience, will lead you the methods of developing and synchronizing streams of requirements including branching, comparison and merging of requirements between modules within DOORS.
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How IBM Uses Knowledge Centered Support (KCS)- This video describes how IBM captures knowledge while solving client issues, and then publishes this knowledge on the Web. Visit the IBM Support Portal at:
KCS in Rational Support adopts the concept of "Just in time, not Just in case". This is a great catch-phrase that captures our knowledge management practices here in Rational Client Support. And we thought you might be interested in learning a little more about that.
We believe that knowledge base content (in a support context) is different and should be managed differently from other types of technical content, like documentation, white papers, or manuals. Technical Support content is dynamic and needs to be created, managed and delivered for "just in time" accuracy and freshness. A piece of support content is most valuable within the first 30 days of the problem being discovered. Unfortunately, many organizations take 60-90 days to document and release new solutions, which is ... sub-optimal.
Let's take a (whimsical, and totally hypothetical) example:
We believe the same is true for our business, and client surveys bear this out.
We want to fill knowledge gaps (yours and ours) as quickly as possible. We value accuracy and speed over presentation and format.
That is why we focus on "just in time", not "just in case". Content is created in the context of the issues a client is facing this minute - in the context of a PMR. We're not building an encyclopedia, we are providing solutions. And we create those solutions at the time they are being demanded. We recognize that knowledge is more accurately captured at the moment of using it, not in attempting to recollect it accurately later, which is why we ask our support engineers to capture their knowledge use in the PMR workflow. Capturing knowledge for reuse is not something we do afterwards, if we get a spare minute. It is an integral part of the core business.
Everyone in Rational Client Support is a knowledge worker. And you win.
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What is Codename: BlueMix, exactly?
Codename: BlueMix is an open-standards, cloud-based platform for building, managing and running apps of all types (web, mobile, big data, new smart devices). Capabilities include Java, mobile backend development, application monitoring, as well as capabilities from ecosystem partners and open source — all through an as-a-service model in the cloud. If you're a developer, you will now have a hand in creating the future. Codename: BlueMix offers you all the instant services, runtimes, and infrastructure you need to push your ideas into the present.
So now that you know what it is, check out the video below to see how you can use it to extend your mobile apps:
Now, why not start playing with BlueMix today? Get your free beta trial here and start extending your mobile apps with the power of Big Blue behind you!
AcdntlPoet 2700019V2G Visits (995)
Various Ways of Deploying and Using IBM Rational Product Help Software- This video contains information about how to use IBM Rational Help systems. The Help can be deployed and used locally, through an internal company intranet, or streamed over the web.
AcdntlPoet 2700019V2G Visits (1353)
IBM Rational Synergy for Rational Team Concert Bridge Connector - Part 1 - This article describes the use of Rational Synergy for Rational Team Concert (RTC) Bridge Connector. It talks about who can utilize this integration, and the benefits and the features of doing so.
IBM Rational Synergy for Rational Team Concert Bridge Connector - Part 2 - This article describes the use of Rational Synergy for Rational Team Concert (RTC) Bridge Connector. It talks about who can utilize this integration, and the benefits and the features of doing so.
IBM Rational Synergy for Rational Team Concert Synchronizer - Rational Synergy users can now migrate to Rational Team Concert (RTC) and migrate their source code data to RTC. This articles talks about the Rational Synergy for Rational Team Concert Synchronizer and who should use this integration. It also talks about some of the benefits, best practices, workarounds and limitations of the RTC Synchronizer integration.
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Our friends in IBM Electronic Support have gone that extra mile for us all and published a seven part series of blog posts covering various ways to get more out of IBM Support. We've rolled all their posts into this single point resource to find them more easily and connect them in order to help you not only find the information you need, but when you need it!
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Scale Agile Development Using Mixed Tools via Rational Lifecycle Integration Adapters- Leverage agility and integration in an heterogeneous environment...
mquimby 060001FAVB Visits (874)
Last week we blog
Here are some additional technotes created for other product versions in the announcement. Note that while a majority of these versions have an end of support date of April 30, 2015, RAD 7.5 and RDz 7.6 will be end of support on September 30, 2014. In any event, these technotes guide you to content that instructs on moving on from the affected versions.
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Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since our last post on April 17th! These links are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products:
And don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography
AcdntlPoet 2700019V2G Visits (1103)
Capturing Failure Mode and Effects Analysis in DOORS Next Generation Using Templates and Extensions- Capturing Failure Mode and Effects Analysis in DOORS Next Generation Using Templates and Extensions with Justin Dyer.
And a special bonus video:
Usability Features of IBM Rational DOORS Next Generation V4.0.5- This video highlights some of the usability features of IBM Rational DOORS Next Generation by walking through some common requirements management tasks using the projects web user interface.
- Rational DOORS Next Generation project page on jazz.net (htt
Sumant Renukarya 270002B42N Visits (1196)
If you are using Rational Team Concert (RTC) 126.96.36.199 and an Oracle database, trying to load a plan with more than 1000 work items may fail.
Here are the symptoms and errors:
a. In the web client, it shows the below error:
b. In the Eclipse client, it gives the warning that it has more than 1000 work items.
However, ignoring the warning still doesn’t help in loading the workitems on the planned items tab.
c. The complete error is as follows:
If the working environment is a combination of RTC 188.8.131.52 version and Oracle database only and this issue is encountered, one has come across a known defect.
Here are the details of the defect work item from jazz.net and this is fixed in RTC 4.0.1: http
In case you need a fix, a PMR needs to be raised with IBM Rational Client Support asking for a hot-fix, along with the mention of the existing hot-fixes installed, if any.
Sumant Renukarya 270002B42N Visits (1352)
Consider this scenario: An Analyst removed and deleted certain artifacts within a IBM Rational Requirements Composer (RRC) module. These artifacts were linked to IBM Rational Team Concert (RTC) work items.
mquimby 060001FAVB Visits (1101)
An announcement was made on the week of April 8th, 2014 that certain versions of multiple Rational products would be end of support on April 30th, 2015. After that date, no support extensions are offered for those versions. For details on what this means and what products are affected, you can find the announcement here.
If you are running the versions affected by this announcement, you might be interested in upgrading to new a version ahead of time instead of waiting until the last minute. Where can you find information on upgrading or updating your product? Fortunately, several awesome support engineers are creating technotes to point you in the right direction.
Here are some of the technotes available, listed by the product and versions affected by the announcement.
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Rational Quality Manager v4.x: Best Practices in Manual Testing- In this video presentation, Dennis Schultz and Joshua Burton take you through an introduction to manual testing with Rational Quality Manager v4, and beyond, including test case designs, recording manual tests, and augmenting manual tests with automation.
And don't miss the next two videos with presentations based on content from last year's IBM Innovate!
Rational Quality Manager v4.0.1: Best Practices, with Examples, Part 1- with Allison Lynch, Advisory Test Architect, and Kathy Endres, Test Architect, Rational System and Integration Test. Topics include: - Test Planning and Construction, Test Plan, Test Case, Test Suite, and Test Script
Rational Quality Manager v4.0.1: Best Practices, with Examples, Part 2- with Allison Lynch, Advisory Test Architect, and Kathy Endres, Test Architect, Rational System and Integration Test. Topics include: Test Execution and Administration
irenebond 270000P84P Visits (1219)
84% of us check our Smartphones as soon as we wake up. Guilty. Research shows that most of us who use social media for customer service expect a very quick response. Guilty again; but that’s actually my expectation for every customer service interaction. And I expect it to be personal and meaningful. I hate unproductive wait time. Are my standards too high?
Down time has become more critical in a Bring Your Own Device world hooked on 24X7 access and response. Grabbing a cup of coffee is often my answer, but when thousands of users are idled because a mission critical app is down the cost is more than a few bucks. IDC and others gauge the cost of down time at a whopping $100K/hr per thousand users. Dunn & Bradstreet says a typical organization annually loses 14 hours to app down time and that is increasing by 12% every year. That’s burning real money fast.
Having an Accelerated Value Leader is the ticket to personal, meaningful interactions that often result in zero down time - for less than cost of a couple hours of wasted productivity. One Semiconductor Company with whom AVP partners went from multiple critical incidents that repeatedly brought their global dev teams to a full stop, to zero critical incidents in the first year of the program. That’s a tangible ROI of >$450K - and it’s just part of what we accomplished together.
Interested? Come by Asia 5 at IBM Innovate2014 and learn why more than half of the world’s top 25 public companies choose AVP.
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Introduction to IBM Rational Engineering Lifecycle Manager, v4.0.6- This Overview tour provides an introduction to the main screens in IBM® Rational® Engineering Lifecycle Manager. Each screen is shown and the major usage points are given.
But wait, there's more! Don't stop at just the introduction! Check out the four additional videso linked below for even more in-depth guides for using IBM Rational Engineering Lifecycle Manager to its fullest:
Building and Using Views in IBM Rational Engineering Lifecycle Manager, v4.0.6- The Views tour steps users through the sample views and describes how they work in union with queries. Views and queries have an important relationship; you cannot build a view without populating it with one or more queries.
Using Queries Effectively in IBM Rational Engineering Lifecycle Manager, v4.0.6- The Queries tour shows how queries can be used alone to gather artifacts for a specific purpose or can be used to populate a view. Users can read hover text to find out more about gathered artifacts and act on query results, for example, to run an analysis.
Browse Products in IBM Rational Engineering Lifecycle Manager, v4.0.6- The Products tour shows the Browse Products screen and describes typical usage of that screen in the context of a scenario. Other functionality in IBM® Rational® Engineering Lifecycle Manager is discussed where Products features flow into other areas of the tool, such as importing files, versioning, branching, and integrating with Rational Team Concert.
Analyzing Artifacts in IBM Rational Engineering Lifecycle Manager, v4.0.6- This tour gives examples of how and why to run an analysis on artifacts.
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Scaled Agile Framework (SAFe) Foundations- In this webinar, Dean Leffingwell describes how to Be Agile-Scale Up-Stay Lean and Have more Fun with the Scaled Agile Framework (SAFe), a publicly accessible knowledge base of proven Lean and Agile practices for enterprise-class software development. He approaches the problem from the perspectives of Lean thinking and principles of product development flow, illustrating how these core principles help deliver business results at scale, while keeping the development system (and the enterprise) lean and able to responsive rapidly to changing market needs. In addition, enterprises applying the framework have been getting better results, and since winning is more fun, Leffingwell will also describe some of the positive changes to corporate culture that occur when an enterprise is experiencing success with scaled Lean and Agile methods.
What is SAFe
More info at:
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Once again: the most recent list of the latest and greatest downloads which have gone live from Rational Support since our last post on March 28th! These links are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... And don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography
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Passing multiple value selections in data-pull reports (for ClearQuest 8.0)- This video demonstrates how to resolve a problem that prevents report users from passing multiple value selections with IBM Rational ClearQuest 8.0 data-pull report parameters. This warning message can occur when working with a report that relates to this problem: "If a user sets multiple values for the report parameter, the data set parameter uses only the first value."