Notes from Rational Support

TODAS AS PUBLICAÇÕES

Office Hours launched for the ALM Community!

AcdntlPoet Visits (2358)

Did you hear? Fariz Saracevic, Lifecycle Scenario Architect, announced on his blog Tuesday that the ALM Community is launching an Office Hours program. these office hours are intended to help connect you, our clients, with the right Subject Matter Experts (SMEs) to help answer questions, provide feedback, or even learn about deeper ALM related topics. Check out his blog here for more details, or just use the information below to join the ALM community and begin working directly with your peers and the ALM SMEs! To get notified about ALM... [More]

Marcações: rational-client-support clm community rational alm developerworks

Coming soon! Publishing Open APARs for Focal Point, Rhapsody, DOORS and DOORS Web Access

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Beginning September 24, 2012, you can now search, subscribe to and track the progress of Rational Focal Point, Rational Rhapsody, Rational DOORS, and DOORS Web Access defects using the open APAR records published to the web. This is all part of the roll out for publishing of Open APARs to the Web for the products noted: Rational Focal Point Open APAR Announcement: http://www.ibm.com/support/docview.wss?uid=swg21611289 Rational Rhapsody Open APAR Announcement: http://www.ibm.com/support/docview.wss?uid=swg21611287 Rational DOORS and DOORS Web... [More]

Marcações: rational-client-support rational-doors rational apars rational-doors-webaccess rational-focalpoint rational-rhapsody

August's Top Content!

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The numbers are in for the top reused content in August! This list is based on data showing the top content reused by our Support Engineers to help solve PMRs over the month of August. We're sure you'll find some great information to either help solve issues you're currently struggling with, or even avoid them altogether! Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the " Rate this page " stars on the top right of the... [More]

Marcações: top-content rational rational-client-support top-support-content

Floating license usage report on Jazz Team Server.

KiranChikkanna Comments (5) Visits (7050)

Jazz team server has a detailed reporting mechanism for the floating license usage and these reports can be very helpful in managing the available floating licenses effectively. The reports give a picture of license consumption in a given time frame. This not only helps you to manage your licenses but also provides a big picture about your license requirements for a project. There are two ways to collect data about the license usage on a license server: * Historic usage snapshots - Data that tracks how many of each CAL were used concurrently... [More]

Marcações: floating reports rational-client-support licensing detailed usage jazz rational

Free, as in training! Essentials of design management with RSA

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We're certain you know by now that Design Management 4.0 was released on Sept 7th. And if you've been too busy since then, now is a great time to go grab the trial download and dig in to the great new features as highlighted in the "New & Noteworthy" section! But did you know that the product contains free training ? Well, now you do! Check out the Essentials of design management with RSA; a free, self paced training to support and facilitate DM adoption. It includes: Training lessons (4 modules in the Information... [More]

Marcações: rational-client-support alm training rational-design-managemen... rational

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Office Hours launched for the ALM Community!

Coming soon! Publishing Open APARs for Focal Point, Rhapsody, DOORS and DOORS Web Access

August's Top Content!

Floating license usage report on Jazz Team Server.

Free, as in training! Essentials of design management with RSA