Hot off the presses once again, here are the top twenty technotes used by our Support Engineers to help assist you with your reported PMRs in April 2013:         1250403 How to obtain license keys for IBM Rational products Rational License Key Server 1410649 Get Social With IBM Rational Client Support Rational Customer Support 1131335 Utility to collect ClearCase logs and diagnostic data on Windows Rational ClearCase 1208895 Utility to collect ClearCase logs and diagnostic data on Linux, AIX, HP-UX and Solaris Rational... [More]

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Here is a great tip and trick to find help directly on your local system!   Various Ways of Deploying and Using IBM Rational Product Help Software - This video contains information about how to use IBM Rational Help systems. The Help can be deployed and used locally, through an internal company intranet, or streamed over the web.    

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There are new videos available on IBM Education Assistant for Rational . First, there is a new video about license activation kits for Rational SDP products. Secondly, there is a video for Rational DOORS that covers database logging on Windows. The DOORS video is also available on the IBM Rational Support YouTube channel . Rational DOORS   Title : Enable database logging on Microsoft Windows Video on IBM Education Assistant... [More]

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  We keep plugging away and building great new articles and content to share and help you gain the most benefit from your Rational products... here's what went live on developerWorks Rational this week:               Agile embedded product-line development with Rational Team Concert Harry Koehnemann describes the problems that hardware, software, and project management teams at 321 Gang faced, the practices and tool changes that helped them, and what challenges remain in... [More]

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