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I had a the pleasure of kicking off Voice of the Client 2013 this morning in Orlando, Florida with over 500 of our clients and colleagues. I was pleased to be able to update everyone on the progress we've made on the Platinum Initiative - Improving Rational's Client Experience.
Specifically we focused on the improvements we've made across our Focus Five areas: Deployment, Performance, Integrations, Knowledge Availability, and Serviceability. Some of the highlights included the launch of the Deployment wiki on jazz.net (htt
Many Rational team members from Support, UA, ULL, Development, Jumpstart, ISSR etc contributed their knowledge to this wiki - I am personally appreciative of all their hard work.
I also had the pleasure of highlighting the many ways we are staying connected with our clients, from our social media outreach on YouTube and Facebook to the revamped and relaunched developerWorks site (htt
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You are invited to participate in the 2013 Rational VoiCE Jam, a virtual event hosted by the Rational Client Programs team. A jam is a guided online discussion surrounding a set of themes. Participants respond/blog to themes with ideas, ask clarifying questions, comment and vote on the ideas by sharing their like or dislike. By popular demand, this jam will give you the opportunity to share ideas, comments and votes across various products, solutions, and aspects of the Rational portfolio. We have approximately 30 themes that you may follow and actively join in the discussions.
Now that we are back from "rainy" Orlando, Fla. and a great VoiCE and Innovate, have you had further thoughts about the soon to release, Rational License Key Administration and Reporting Tool?
It was wonderful to meet so many of you in person at VoiCE and Innovate, and to hear your enthusiasm for this new licence feature. And, rest assured, the important feedback and suggestions you gave at VoiCE and Innovate have already been heard by our development teams. So, keep it coming!
If you walked away with further thoughts and suggestions from the VoiCE presentation or the Innovate Labs pedestal on the Rational License Key Administration and Reporting tool, please don't hesitate to reach out to me: firstname.lastname@example.org Or, you can leave your thoughts, here, as a comment response to this blog post.
If you did not attend VoiCE or Innovate, and have questions about the soon to release Rational License Key Administration and Reporting tool, you too should feel free to reach out to me, or contact your IBM Rational sales lead about the tool. If you are under an NDA, we can show you what was presented at Voice and Innovate prior to release.
Thanks, and I look forward to our continued collaboration on the new Rational License Key Administration and Reporting tool.
Author: Jane Balin, PHD.
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Did you miss any of the blogging action from Innovate? Well, we have you covered!
We have everything covered that our leadership team and social experts posted - from VoiCE, to DevOps, to Keynotes, to ISDZ.
Don't forget to check out the pictures we captured on the IBM
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A new IBM Rational license key administration and reporting tool is currently under development and will be showcased at both VoiCE and Innovate this year!
Author: Jane Balin, PhD