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While I am writing this note, there have been just a few instances where Collaborative Lifecycle Management (CLM) users have faced the issue below. This note is to gather the set of data required for investigations involved in specific situations, as this. I intend to write more notes on this line, which I expect would help users to send to support.
One of the user ID throws errors when trying to access URL for both the CCM & QM applications, but works just fine for JTS. This user ID has been assigned licenses - RQM Quality Profession Floating & RTC Developer Floating. However, it is not checked in both the CCM & QM servers but is checked on the JTS for the license.
Have you pulled together your platform upgrade plans for 2014? Do you know if your IBM Rational Collaborative Lifecycle Management (CLM) environment will be supported on the platforms you plan on upgrading?
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Last month developerWorks moved an unprecedented amount of data and community assets through an upgrade to Connections v4 and to a new hosting environment.
As might be expected with a project of this size, there were a few bumps along the way. To help navigate these changes, following are answers to some of the more commonly asked forum questions since our go-live on April 15. From the FAQs about the upgrade found here, below are some of the items which may help you find your favourites forums once again:
While all forums can be found in the Forum Directory, most of them are actually housed under the Communities category. As noted above though, all the Rational product specific forums you desire to follow can be found under the Forum Dire
For the Rational Cafes, however, check out the Rational Cafe Categories below:
dmmckinn 1200006SCS Visits (1551)
Are you planning an upgrade to ClearCase 8.0 and need to know where to find resources that will help?
The list below contains a collection of resources from a variety of sources including documentation and educational material that will help you in planning your upgrade.
For your convenience (and for future reference) this information has also been organized for you in technote 1613981 Knowledge Collection: Useful resources when upgrading to ClearCase 8.0.0.x.
If you are planning an upgrade to ClearCase 8.0, please contact IBM Rational Support providing the information listed in the "ClearCase 8.0 upgrade information" section of technote 1613981. Our support staff will help you prepare for your upgrade using the details you have provided about your system configurations and environment.
This is a section of the IBM Rational ClearCase 8.0 Information Center which includes the following:
These reports, available from the Software Compatibility Reports (SPCR) tool, provide detailed information about hardware and software requirements for a specific operating system. It also includes an option to run the report by component (such as CCRC WAN Server, CTE and others) for all supported operation systems.
The following links will direct you to the specific reports for each operating syst
This technote contains client and server compatibility information to help you ensure that all components in your environment can operate together successfully.
Downloads and Fixes
New VOB schema and feature level
Discontinued platform support
General availability and End of Support (EOS)
Rational Support Resources lists Rational support resources to assist you with learning the products, getting help, or just getting started.
Author: Denise McKinnon