Removing Expired Temporary Licenses results in error
CCM ETL tasks running too long to complete
Orphaned keys need to be cleaned up
Change and Configuration Management Application is listed as unknown after registration
Changing the IBM Rational Team Concert defect workflow affects task display in plans in Eclipse client
Common ETL jobs fail with CRRRE1404E: The user or password is invalid
Creating Work Item from custom template results in Web UI hang
Documentation for Rational Reporting for Development Intelligence
Error attempting to create new LDAP user registry for Jazz Team Server with Websphere Application Server
Exporting Rational Team Concert databases in Oracle Database using the expdb utility
How to configure Rational Team Concert on WebSphere to use a different HTTPS port
Installing or updating Rational Team Concert on Linux platforms results in "Too many open files" error
Internal: How to configure bluepages as LDAP service for Jazz Team server runs on WebSphere Application Server 6.1
INTERNAL: Using RTC Application results in a Native Out of Memory Error when there is ample memory on server
MustGather: Performance, Hang, or High CPU issues with CLM on distributed platforms
Nested LDAP group in Rational Team Concert
Preventing parent work items being closed when there are child work items still marked as Unresolved
Rational Team Concert and Oracle backup mechanism
Rational Team Concert Eclipse client installation fails
Rational Team Concert on z/OS SCM Command line zimport and zload and z/OS Ant build file statistics incorrect
Rational Team Concert repository database ChangeEvents scrubbing
Testing connection to LDAP in Jazz Team Server setup wizard results in error CRJAZ1559W
Unable to assign licenses in Bulk to more than 250 users
Unable to Load /ccm/web/_js/.. Status 500' error when using Custom Value Providers
Updating Help Content results in HTTP status 403 error
Notes from Rational Support
AcdntlPoet 2700019V2G Tags:  top-content rtc top-support-content rational rational-team-concert rational-client-support 4,920 Views
Hot off the presses is the top content reused during September to help solve your Rational Team Concert (RTC) issues. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you solve issues more effectively and efficiently.
AcdntlPoet 2700019V2G Tags:  top-content rational rational-client-support top-support-content 4,448 Views
The numbers are in for the top reused content in August! This list is based on data showing the top content reused by our Support Engineers to help solve PMRs over the month of August. We're sure you'll find some great information to either help solve issues you're currently struggling with, or even avoid them altogether!
Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you sole issues more effectively and efficiently.
AcdntlPoet 2700019V2G Tags:  rational-focalpoint rational-change rational-quality-manager rational-client-support top-content rational top-support-content 5,364 Views
The numbers are in for the top content covering Rational Change, Focal Point, and Quality Manager! This list is based on data showing the top content reused by our Support Engineers to help solve PMRs over the month of July. As an admin or user of Change, Focal Point, or Quality Manager, we're sure you'll find some great information to either help solve issues you're currently struggling with, or even avoid them altogether!
AcdntlPoet 2700019V2G Tags:  rational rational-client-support top-content rational-focalpoint rational-quality-manager top-support-content rational-change 3 Comments 7,860 Views
Recycle, reuse, and most importantly... Share!
Following are the top ten technotes our TSEs shared with you over April to help resolve your Focal Point, Change, and Quality Manager PMRs. Are you running into any of the same issues as well? If so, check out these technotes and let us know if they helped solve your issues too!
Rational Change Top 10
Rational Focal Point Top 10
Rational Quality Manager Top 10
AcdntlPoet 2700019V2G Tags:  top-content licensing top-support-content rational rational-client-support rational-license-key-serv... 6,332 Views
Recycle, reuse, but most importantly... share the knowledge!
Below are the top twenty reused docs for April, 2012 all relating to Rational Licensing. These are the docs which were used most often to helped solve your reported cases (PMRs) on licensing over the month of April. We figure if our TSEs are using these docs to help you, then it stands to reason that those of you who aren't calling in can also use these to help solve your licensing questions or issues as well!