kellypuffs 06000168YK Visits (2199)
Here it is ... what you've been waiting for. We've run the numbers and these are the technotes that were used most often by our technical support engineers to solve cases.
Lots of good stuff here ... maybe something you've been looking for?
1250403: How to obtain your Rational license keys
1308308: How to move licenses to a new server
1250433: Obtaining your Rational license keys
1474620: How to install Rational License Key Server 8.1.x on Microsoft Windows
1131335: Utility to collect ClearCase logs and diagnostic data on Windows
1302974: System Requirements for ClearCase 7.1.x
1324457: How to reset a lost DOORS Administrator password
1117710: How to point to a Rational License Server to get licenses
7016566: About the Rational System Architect Information Center
1294762: System Requirements for ClearQuest 7.1.x
1208895: Utility to collect ClearCase logs and diagnostic data on Linux, AIX, HP-UX and Solaris
1265239: Rational License Server Delivery and Support
1324456: License Troubleshooting Guide
1298482: Create and Manage Your Enhancement Requests in the Rational RFE Community
1410649: Stay connected to IBM Rational Client Support
mquimby 060001FAVB Visits (2141)
Join us in welcoming Rational Asset Manager to IBM Education Assistant! There are two modules now available that cover the installation and configuration of RAM 7.5.1 server:
As always, we appreciate your feedback! If you see a survey on the IBM Education Assistant website, let us know if the tutorials helped you or not.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements. Take a tour of IBM Education Assistant. Find more great education modules here.
mquimby 060001FAVB Visits (2127)
Rational Support YouTube channel that demonstrates the migration between Rational Quality Manager versions 2.0.1 and 3.0.1:
Subscribe to the channel to keep updated on the latest videos. Did the information in a video help you achieve your goal? Use the YouTube like or dislike buttons to let us know; We appreciate your feedback!
mquimby 060001FAVB Visits (3596)
The first IBM Education Assistant Rational demonstration of 2012 has arrived! Rational Rhapsody support would like to show you how to use the reverse engineer feature. Check it out:
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Take a tour of IBM Education Assistant
Find more great education modules here.
AcdntlPoet 2700019V2G Visits (2198)
Recycle, reuse! Presented here are the top reused docs in December 2011 across all product sets. These are the docs which were used most often to helped solve your reported cases (PMRs) over the year. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use these to help solve your issues as well!