One of my absolute FAVORITE bits of support tooling we have in our toolbelt is the Software Support Toolbar . A cross-Software Group electronic support initiative, Representativesfrom each brand [Tivoli, Lotus, Rational, Websphere, and Information Management] have come together to compile the most sought afterBrand-specific pages. Even though there are common links between thesebuttons, custom entries from each Brand truly make this toolbarvaluable for your support toolbox. It's a super-cool, lightweight, easy to install browser extension...
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