dmmckinn 1200006SCS Visits (454)
Did you know that IBM has social and mobile Technical Support Resources available for you?
Join us on our social circuit
Connect with us on one or more of our Middleware Support social channels (such as:
Check out our Technical Support mobile application
The IBM Technical Support mobile application helps you find information and tools you need to keep your IBM products running smoothly. Check out the video for details on all the features or read about them here.
Download the IBM Technical Support mobile application today to help expedite troubleshooting, view and update Service Request tickets (PMRs on-line), discover the best fixes for your system, view instructional support videos, access to forums and more…
Access our Support Portal
Use the IBM Support Portal to help manage your environment and receive product technical support information such as fixes, downloads, customized notifications and access to the Service Request tool for opening PMRs.
Engage Technical Support
If you’re unable to find answers using our Middleware Support social channels, you can engage IBM Technical Support by opening a service request using the Service Request Tool (application used to open and update PMRs online).
dmmckinn 1200006SCS Visits (773)
If you are planning an installation or upgrade of ClearCase or ClearQuest in the near future, the following information will be helpful. Certain integration solutions and operating systems will no longer be supported in 2016.
Refer to the following recently published planning document for further details:
Additional information about end of support for individual products versions is also available on the IBM Software support lifecycle pages at the following links:
PankajJain 2700028YGG Visits (1049)
Greetings from IBM Middleware ClearCase Client Support!
We are glad to invite you to the OpenMic* session on "CCRC WAN Server and CTE".
TAKE AWAY's: Overview of the CCRC WAN Server and CTE client along with discussion on commonly faced issues and troubleshooting tips/details on setting up DEBUG traces.
*OpenMic is a conference call along with webcasts where technical experts share their knowledge and answer your questions.
If you are running in a WAN environment, the Rational CCRC WAN server provides the IBM Rational® ClearTeam Explorer™ with access to
The ClearTeam Explorer is a user interface for IBM Rational ClearCase that is powered by Eclipse technology.
When: 30th September 2015, 14:30 to 15:30 IST (India Standard Time).
CCRC WAN SERVER:
* Technotes to be referred and useful links
The speakers are part of the IBM Rational ClearCase Support Team with significant experience in the Software Configuration Management domain.
Web Conference Details for all :
(We would request you all to kindly join in 10 minutes prior to the start time)
NOTE: Kindly select the option of 'Join as a Guest'
Conference Call Phone numbers (Full list of WW access #)
Participant pass code: 70272389
How to use India toll-free:
AcdntlPoet 2700019V2G Visits (1958)
Blue Diamond Enhanced Secure Support - This video announces IBM Blue Diamond Enhanced Secure Support, a no-cost enhancement to standard remote software and hardware support for our U.S. healthcare clients.
If you are a U.S. healthcare client, take advantage today by registering at: http
On 12 August 2014, IBM
SQA Robot is part of SQA TeamTest . This bundle consists of SQA Robot and SQA Tester.
Since version 2002.05.00, Rational added a function SQAV
IBM Rational Robot Version 22.214.171.124 introduced the OpenComparator function in stand-alone mode. This version also introduced support for 64-bit operating system and made the step into the 64-bit world possible after the end of life of Windows XP. See The
Thanks to Hari, this was all possible.
Robot and her husbands
Consciously or unconsciously, we see history lightly in the form of a conflict between the old and the new. - Johan Huizinga.