SAML is the authentication mechanism that is required for the exchange of data between SAP and the Rational Connector.  It’s like two people exchanging keys to each other’s houses. Without the address of the other person’s house, the key can’t be used.   Steps to configure the Server Side for SAML authentication:   Log on to the IBM Rational Connector.   Click on Manage SAML Certificates. Update SAML issuer name.   Export the certificate from the Rational Connector. This will generate a... [More]

Tags:  clm issuer manager solution connector saml sap rational server

I most commonly see DOORS Web Access (DWA) installed on its own server and I prefer this for two reasons: DWA is resource heavy. It wants RAM and CPU. The DOORS Database server is not resource hungry and can run on an old server with as little as 2GB of RAM. If you add DWA to such a server, the server will have to be upgraded.   Upgrading DWA impacts all DOORS users and the risk is greater  than if DWA was on a dedicated server.  Upgrading DWA is almost certainly going to require the database server to be restarted. There... [More]

Tags:  doors rqm lan wan rational-client-support location server rational configuration hang dwa

In order to generate real time reports in ART tool, you need consistent and accurate data of License server logs. It is the log file that record license checkout,check-in,denial and other critical data used to generate reports in ART tool.Prior to RLKS 8142, each time when you restart License server service, it overwrite existing content of log(lmgrd) file with new data. Seeing loss of critical log data, a new log mechanism was developed and implemented in RLKS ART 8.1.4.2. Let me give you a brief high level overview of ART tool before we dive... [More]

Tags:  server key reporting administration tool license rational rational-client-support

  "Software update" redirects here...   Keep calm and install a fix pack. It includes fixing security vulnerabilities and other bugs, and improving the usability or performance. Fix list for Rational Common Licensing: http://www.ibm.com/support/docview.wss?uid=swg27035665 Fix Central allows you to search, select, order, and download fixes to your system with a choice of delivery options. Fixes provide changes to your software, Licensed Internal Code, or machine code that fix known problems, add new function, and keep your... [More]

Tags:  server key rational-common-licensing fix bugs security rational apar fixes vulnerablities ibm interm license performance id rational-client-support i-fix

Sometimes in our days as technical support we find the need to validate what type of OS install is on a machine as a way to identify the environment in which a product may be encountering difficulties.   To help with that discovery, here are two commands we have found to check if an Ubuntu OS install is a server version or desktop setup:   Command 1:    root@ubuntu:/etc# dpkg -l ubuntu-desktop Desired=Unknown/Install/Remove/Purge/Hold |... [More]

Tags:  identify desktop rational-client-support server clearcase ubuntu rational edition

  IBM Rational Collaborative Lifecycle Management (CLM) products use either IBM Websphere Application Server ( WAS ) or Apache Tomcat as  an application server. While using IBM WAS as an application server, there might be a need to understand certain artifacts here. This helps in understanding the internal behavior and identifying the components in IBM WAS. IBM WAS stores its configuration to set of XML files. When you use the Administrative console to configure IBM WebSphere, certain XML files are updated internally. Here are the... [More]

Tags:  websphere was node-scope xml behavior application clm properties rational-client-support server log internal rational cell-scope

IBM Rational Jazz token license configuration on Jazz team server   Token based licensing is an option, along with floating and authorized user licensing, within the Rational portfolio. Technically, the basis of token licensing is on the traditional floating license mechanism and process. However, when it comes to how the license check out (consumption) works, it has a different behavior. In a token environment, each product consumes a predefined token value, not a predefined quantity as it does in a traditional floating licensing... [More]

Tags:  timeout configuration ibm service server token rational common rational-client-support licensing jazz lease tokens

  Of late I have come across instances, where license administrators are facing issues related to permanent and temporary licenses. I thought it will be a good idea to provide all the relevant information through this post. Let me start with a description of license key types.   License key type : These are broadly categorized into two parts Permanent : A license issued to a customer to run products for an indefinite period of time. To order your permanent floating, named-user floating, or authorized user license keys for most... [More]

Tags:  evaluation rational-client-support rational_server_perm.dat rational_perm.dat rational how-to license rational_temp.dat server rational_server_temp.dat temporary

IBM Rational DOORS Next Gen is supported on Jazz platform helping you to collaborate with other Jazz platform tools like Rational Team Concert and Rational Quality Manager in your environment. IBM Rational DOORS Next Generation provides additional features like: Enhanced collaborative environment for requirements management in support of engineering practices and project collaboration for complex and embedded systems; interoperability between versions of IBM Rational DOORS. Advanced web support for rich text formatting, diagrams and graphics... [More]

Tags:  jazz rm team dwa requirements key license doors license-key-center client rational-client-support rrc gen web rational server rational-doors-ng access

The IBM Rational License key server v8.1.3 (v11.10) was released on July 2nd 2012 , which means now you can migrate to license server v8.1.3 if you have deployed any older version of license server. You can refer below tech note to know the system requirements of license server v8.1.3 http://www.ibm.com/support/docview.wss?uid=swg24032984 These are the possible migration scenarios for License server v8.l.3, refer below instructions to perform the upgrade: Scenario A: Migration of Rational License server 7.x to 8.1.3 If you have deployed any of... [More]

Tags:  rational-client-support migration rational installation server rational-license-key-serv... manager license

If we look around, there are couple of applications now a days which can make our lives easier and help us in our day-to-day activities, There are “n” number of applications, software, tools, utilities, and much more. Let's discuss these tools which could actually help people diagnosing issues related to licensing, We will discuss a few basic components and then dig deeper into the errors and the tips and tricks on how they can be resolved. Lets start with some command line utilities which are packaged as a single executable called LMUTIL, On... [More]

Tags:  lmdown lmdiag lmremove lmreread status license vendor demon lminstall lmstat lmborrow server lmtools

For a Rational License server ( version v 8.1.2 or above )  to work properly using IPv6 addresses, all systems in an enterprise (including the network hardware and software) must be configured properly to support communication using IPv6 addresses. Before testing or deploying a Rational Common Licensing-supported or -based application that supports IPv6 or IPv4/IPv6 dual communication, make sure that all systems on the network can communicate successfully. If the license server will run under any of the following operating systems, it can... [More]

Tags:  licensing flexlm ipv6 rational ipv4 -16 server license error

Rational Common licensing (RCL) v 8.1.3 has been released on July the 2nd 2012 The highlights of this release are Enhanced serviceability,  Support for early return of borrowed licenses and  IM based Rational License Key Server (RLKS) installation on UNIX platforms. It is compatible with earlier versions of the client products that use RCL from earlier releases. The daemon versions for this release are: lmgrd 11.10 ibmratl 11.10 The advantages of moving to Rational License Key Server (RLKS 8.1.3) (11.10) server is Security and Performance;... [More]

Tags:  key licensing rlks rational server license 8.1.3

We have new tutorials on the IBM Education Assistant website for Rational. Rational Directory Server makes its debut on the site with an installation demonstration. There is also a new demonstration of installing ClearCase Remote Client (CCRC) for Eclipse.   Here are links to the demonstrations and to forms you can use to leave feedback. Your feedback helps us improve. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals! Rational Directory Server   Installing Rational Directory... [More]

Tags:  top-content ibm-education-assistant rds multimedia ccrc cc iea education directory clearcase server hot-support-content