AcdntlPoet 2700019V2G Visits (1452)
Hot off the presses once again, here are the top twenty technotes used by our Support Engineers to help assist you with your reported PMRs in April 2013:
Stay tuned for more product specific lists for RTC, RQM, Focal Point, and Change!
AcdntlPoet 2700019V2G Visits (1610)
Hot off the reporting presses here in Rational Support, here are the top twenty technotes used in February to help solve the PMRs you reported. As always, these are taken directly from our PMR reports and tabulated to help you solve the same issues which you may be encountering:
@Sharma~Pankaj 270001DHR3 Visits (2497)
The IBM Rational License key server v8.1.3 (v11.10) was released on July 2nd 2012 , which means now you can migrate to license server v8.1.3 if you have deployed any older version of license server. You can refer below tech note to know the system requirements of license server v8.1.3
Scenario B: Migration of Telelogic License server 2.x to 8.1.3
Scenario C : Migration of Rational License server 8.1.x to 8.1.3
Note: If you move the license server to a new host , you may need to rehost the license file. You have to return the license file created for the old license server on Rational License Key center website and regenerate the new license file using the host details of the new server.
Authors: Pankaj Sharma & Karthik M
Saurabh.Tyagi 270005CY2K Visits (2405)
License Borrow: Borrow If you need one, and return back at your convenience.
When making a borrow request, the user is either connected to the server over the network, or with some systems the license can be borrowed via secure file exchange between the disconnected user's system and the server. After the license has been borrowed, the user can then disconnect the computer from the network and continue to use the software for the
How to borrow is simple: Please see the step by step instructions on how to Borrow and “Early return the Borrowed Licenses
Now, if you would want to early return the borrowed license using Rational License Borrow Utility, the RCL 8.1.3 Borrow Tool has the “Return Product” button enabled and available on selecting one borrowed product from Borrowed Products table.
On Clicking on “Return Products” button by selecting one or more borrowed products, It will go ahead with the Return Early operation. Note: This is only possible from Rational License Key Server 8.1.3 onwards.
The three sceen shots below will exemplify this early return process:
Author: Saurabh Tyagi
AcdntlPoet 2700019V2G Visits (2610)
Recycle, reuse, but most importantly... share the knowledge!
Below are the top twenty reused docs for April, 2012 all relating to Rational Licensing. These are the docs which were used most often to helped solve your reported cases (PMRs) on licensing over the month of April. We figure if our TSEs are using these docs to help you, then it stands to reason that those of you who aren't calling in can also use these to help solve your licensing questions or issues as well!