irenebond 270000P84P Visits (1417)
84% of us check our Smartphones as soon as we wake up. Guilty. Research shows that most of us who use social media for customer service expect a very quick response. Guilty again; but that’s actually my expectation for every customer service interaction. And I expect it to be personal and meaningful. I hate unproductive wait time. Are my standards too high?
Down time has become more critical in a Bring Your Own Device world hooked on 24X7 access and response. Grabbing a cup of coffee is often my answer, but when thousands of users are idled because a mission critical app is down the cost is more than a few bucks. IDC and others gauge the cost of down time at a whopping $100K/hr per thousand users. Dunn & Bradstreet says a typical organization annually loses 14 hours to app down time and that is increasing by 12% every year. That’s burning real money fast.
Having an Accelerated Value Leader is the ticket to personal, meaningful interactions that often result in zero down time - for less than cost of a couple hours of wasted productivity. One Semiconductor Company with whom AVP partners went from multiple critical incidents that repeatedly brought their global dev teams to a full stop, to zero critical incidents in the first year of the program. That’s a tangible ROI of >$450K - and it’s just part of what we accomplished together.
Interested? Come by Asia 5 at IBM Innovate2014 and learn why more than half of the world’s top 25 public companies choose AVP.
AcdntlPoet 2700019V2G Visits (1855)
Introduction to IBM Rational Engineering Lifecycle Manager, v4.0.6- This Overview tour provides an introduction to the main screens in IBM® Rational® Engineering Lifecycle Manager. Each screen is shown and the major usage points are given.
But wait, there's more! Don't stop at just the introduction! Check out the four additional videso linked below for even more in-depth guides for using IBM Rational Engineering Lifecycle Manager to its fullest:
Building and Using Views in IBM Rational Engineering Lifecycle Manager, v4.0.6- The Views tour steps users through the sample views and describes how they work in union with queries. Views and queries have an important relationship; you cannot build a view without populating it with one or more queries.
Using Queries Effectively in IBM Rational Engineering Lifecycle Manager, v4.0.6- The Queries tour shows how queries can be used alone to gather artifacts for a specific purpose or can be used to populate a view. Users can read hover text to find out more about gathered artifacts and act on query results, for example, to run an analysis.
Browse Products in IBM Rational Engineering Lifecycle Manager, v4.0.6- The Products tour shows the Browse Products screen and describes typical usage of that screen in the context of a scenario. Other functionality in IBM® Rational® Engineering Lifecycle Manager is discussed where Products features flow into other areas of the tool, such as importing files, versioning, branching, and integrating with Rational Team Concert.
Analyzing Artifacts in IBM Rational Engineering Lifecycle Manager, v4.0.6- This tour gives examples of how and why to run an analysis on artifacts.
AcdntlPoet 2700019V2G Visits (2219)
Scaled Agile Framework (SAFe) Foundations- In this webinar, Dean Leffingwell describes how to Be Agile-Scale Up-Stay Lean and Have more Fun with the Scaled Agile Framework (SAFe), a publicly accessible knowledge base of proven Lean and Agile practices for enterprise-class software development. He approaches the problem from the perspectives of Lean thinking and principles of product development flow, illustrating how these core principles help deliver business results at scale, while keeping the development system (and the enterprise) lean and able to responsive rapidly to changing market needs. In addition, enterprises applying the framework have been getting better results, and since winning is more fun, Leffingwell will also describe some of the positive changes to corporate culture that occur when an enterprise is experiencing success with scaled Lean and Agile methods.
What is SAFe
More info at:
AcdntlPoet 2700019V2G Visits (1943)
Once again: the most recent list of the latest and greatest downloads which have gone live from Rational Support since our last post on March 28th! These links are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... And don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography
AcdntlPoet 2700019V2G Visits (1123)
Passing multiple value selections in data-pull reports (for ClearQuest 8.0)- This video demonstrates how to resolve a problem that prevents report users from passing multiple value selections with IBM Rational ClearQuest 8.0 data-pull report parameters. This warning message can occur when working with a report that relates to this problem: "If a user sets multiple values for the report parameter, the data set parameter uses only the first value."