Notes from Rational Support

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Have you heard about the IBM Support Easy OnBoarding tool?

naomimg Visits (4188)

We consistently hear how our clients struggle to find the downloads or product information needed to proceed with an upgrade. As we work to improve our Web sites, we've introduced a new tool that will hopefully help you find what you need! The IBM Support Easy OnBoarding Tool helps our clients get signed up for tools such as our SR tool for submitting online tickets and MyNotifications, to name a couple. MyNotifications allows you to receive alerts to new versions and end of support dates which can help... [More]

Tags: rational-client-success rational-client-support easy-onboard-tool

How do I Integrate RPT and RQM?

Kiran Byrappa Visits (4365)

Below I will step you through integrating IBM Rational Performance Tester (RPT) with IBM Rational Quality Manager (RQM). In order to run the tests from Rational Quality Manager you will need to configure the RPT-RQM Adapter. By default this adapter will be installed during RPT installation. The default location would be: C:\Program Files\IBM\SDP\RPT-RST_RQMAdapter First you will need to start the adapter on the RPT workbench machine. This adapter can be started in the below modes: ... [More]

Tags: rational-performance-test... rational-client-support rqm rational-quality-manager rational-client-success rpt

Looking for guidance in configuring your CLM deployment using Liberty Profile and LDAP?

dmmckinn Visits (3447)

If you are looking for some guidance with configuring Liberty Profile with LDAP, you may want to check out the recently published article " Configuring Liberty Profile with LDAP " in the deployment wiki on jazz.net. The article provides some guidelines for configuring a CLM Deployment using Liberty Profile and LDAP. It includes examples from different types of LDAP environments as well as details about the different parts of the configuration which happen both during the JTS setup and then outside... [More]

Tags: liberty rational-client-support rational rational-client-success ldap

Finding the cause for RPE start failure with error "Exception launching the Eclipse Platform"

Arllen Visits (4184)

After installing IBM Rational Publishing Engine (RPE), if you get an error like this when you try to start it, !MESSAGE Exception launching the Eclipse Platform: !STACK java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter at java.net.URLClassLoader.findClass(URLClassLoader.java:497) at... [More]

Tags: rational-client-support rational rational-client-success rational-publishing-engin... rpe

321 Gang Webcast on Jan 14th: Applying the New Scaled Agile Framework (SAFe) 4.0 to Large, Engineered Systems

dmmckinn Visits (4515)

Hear from technical experts as our friends at 321 Gang host a technical webcast “Applying the New Scaled Agile Framework (SAFe) 4.0 to Large, Engineered Systems”. Date: Thursday, January 14, 2016 Time: 11:00am-12pm Eastern You can register for this webcast on the 321 Gang site at: View All Webcasts by Date where you will also find information about previous and future webcasts.

Tags: agile rational-client-support rational-client-success webcast rational safe

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Have you heard about the IBM Support Easy OnBoarding tool?

How do I Integrate RPT and RQM?

Looking for guidance in configuring your CLM deployment using Liberty Profile and LDAP?

Finding the cause for RPE start failure with error "Exception launching the Eclipse Platform"

321 Gang Webcast on Jan 14th: Applying the New Scaled Agile Framework (SAFe) 4.0 to Large, Engineered Systems