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Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
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    Have you heard about the IBM Support Easy OnBoarding tool?

    naomimg 060001F9C7 | | Visits (4188)

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            We consistently hear how our clients struggle to find the downloads or product information needed to proceed with an upgrade. As we work to improve our Web sites, we've introduced a new tool that will hopefully help you find what you need! The IBM Support Easy OnBoarding Tool helps our clients get signed up for tools such as our SR tool for submitting online tickets and  MyNotifications, to name a couple. MyNotifications allows you to receive alerts to new versions and end of support dates which can help... [More]

    Tags:  rational-client-success rational-client-support easy-onboard-tool

    How do I Integrate RPT and RQM?

    Kiran Byrappa 270001YMWT | | Visits (4365)

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          Below I will step you through integrating IBM Rational Performance Tester (RPT) with IBM Rational Quality Manager (RQM).   In order to run the tests from Rational Quality Manager you will need to configure the RPT-RQM Adapter. By default this adapter will be installed during RPT installation.   The default location would be:     C:\Program Files\IBM\SDP\RPT-RST_RQMAdapter   First you will need to start the adapter on the RPT workbench machine. This adapter can be started in the below modes:  ... [More]

    Tags:  rational-performance-test... rational-client-support rqm rational-quality-manager rational-client-success rpt

    Looking for guidance in configuring your CLM deployment using Liberty Profile and LDAP?

    dmmckinn 1200006SCS | | Visits (3447)

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    If you are looking for some guidance with configuring Liberty Profile with LDAP, you may want to check out the recently published article " Configuring Liberty Profile with LDAP " in the deployment wiki on jazz.net.   The article provides some guidelines for configuring a CLM Deployment using Liberty Profile and LDAP.  It includes examples from different types of LDAP environments as well as details about the different parts of the configuration which happen both during the JTS setup and then outside... [More]

    Tags:  liberty rational-client-support rational rational-client-success ldap

    Finding the cause for RPE start failure with error "Exception launching the Eclipse Platform"

    Arllen 0600018SFB | | Visits (4184)

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    After installing IBM Rational Publishing Engine (RPE), if you get an error like this when you try to start it,   !MESSAGE Exception launching the Eclipse Platform: !STACK java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter                 at java.net.URLClassLoader.findClass(URLClassLoader.java:497)                 at... [More]

    Tags:  rational-client-support rational rational-client-success rational-publishing-engin... rpe

    321 Gang Webcast on Jan 14th: Applying the New Scaled Agile Framework (SAFe) 4.0 to Large, Engineered Systems

    dmmckinn 1200006SCS | | Visits (4515)

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    Hear from technical experts as our friends at 321 Gang host a technical webcast “Applying the New Scaled Agile Framework (SAFe) 4.0 to Large, Engineered Systems”.      Date:  Thursday, January 14, 2016 Time:  11:00am-12pm Eastern   You can register for this webcast on the 321 Gang site at: View All Webcasts by Date where you will also find information about previous and future webcasts.

    Tags:  agile rational-client-support rational-client-success webcast rational safe
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