AcdntlPoet 2700019V2G Visits (2226)
These are the top content reused during August to help solve your Rational Team Concert issues. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
There have been few queries from clients asking if it is possible to import work items by e-mail into IBM Rational Team Concert. This is a somewhat complex topic as it isn't currently supported, but there is a potential work around. Let's take a look at the information:
A. There are the following properties in Advanced Properties page of the CCM application in RTC:
Online Help for this says: "A periodic task runs on the server that checks for mail received for work item creation. This property specifies the time in seconds between runs of this task."
B. Here is a brief on this feature from Jazz.net wiki
C. However, there has been an RFE on this already and you might want to add a comment here with your additional business justification. The details, along with a business justification should add more weight to this RFE.
I hope this note adds to the links above on this topic.
AcdntlPoet 2700019V2G Visits (1701)
Always providing the greatest content on IBM Rational products and concepts, the following not-to-miss items went live on developerWorks Rational this week:
Quick start guide: Rational Team Concert and OSLC
Access OSLC services from IBM Rational DOORS
Deploy IBM Rational Insight 18.104.22.168 for the enterprise
IBM Rational Insight
AcdntlPoet 2700019V2G Visits (1652)
Big changes are on the way, all based on your feedback...
Here's what's coming in IBM Support Portal:
For a more in depth look into our new, simplified website design check out the eSupport community's blog post which includes over 20 screen shots of the new design based on input from clients just like you!
AcdntlPoet 2700019V2G Visits (1921)
Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since August 28th! These links below are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... Plus, don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography