Did you know that IBM has social and mobile Technical Support Resources available for you?   Join us on our social circuit Connect with us on one or more of our Middleware Support  social channels (such as:  dW Answers / jazz.net , blog , YouTube , Twitter , and Facebook ) to receive the latest news and updates about IBM products and technical support. Engaging with the IBM technical user community on our forums is a great way to find answers to your questions.   Check out our Technical Support mobile application... [More]

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How can I make an entry in the shipping_receipt_log file while importing sync packets using scheduler ? There will be cases where sync import will fail with receipt handler due to some reasons like missing dependent packets or network issue. In such cases, the import of the packets are done manually or through a scheduler. The applied sync packet details will not be logged in the shipping log file.   This script would help to import such packets in the incoming bay and will make an entry in the shipping_receipt_log for you. I hope you find... [More]

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Imagine a scenario where the Loadrunner (LR) scripts are imported successfully into IBM Rational Quality Manager (RQM) and you want to execute these imported scripts. Unfortunately, when you attempt to execute these LR scripts from within RQM section, you encounter the following error:... [More]

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Have you seen the latest IBM Rational License Key Server White Paper? This detailed white paper is meant to provide IBM Rational License Key Administrators with information about  best practices for the IBM Rational License Key Server (RLKS) 8.1.4. If you're running a lower version of the RLKS, this paper includes tips for those versions as well. All IBM Rational products require a license of some type, so I would assume this paper will be useful to many.   http://www-01.ibm.com/support/docview.wss?uid=swg27046958    

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