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Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
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    Enabling ClearCase view profile during silent installation

    VinodhR 270006DW26 | | Visits (3009)

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    This article provides instructions on how to enable ClearCase view profile during a silent installation.   ClearCase view profiles are not enabled by default during installation. Therefore it needs to be enabled on all the client machines manually. There is no option to enable the view profile in the response file but it can be enabled by editing the Microsoft Windows registry. Enabling ClearCase view profile can be done using a simple batch script that performs the following tasks:   First step is to have the installation... [More]

    Tags:  clearcase rational-client-success rational-client-support installation

    Take the Systems Middleware Support Social Journey with us!

    dmmckinn 1200006SCS | | Visits (3846)

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    Did you know that IBM has social and mobile Technical Support Resources available for you?   Join us on our social circuit Connect with us on one or more of our Middleware Support  social channels (such as:  dW Answers / jazz.net , blog , YouTube , Twitter , and Facebook ) to receive the latest news and updates about IBM products and technical support. Engaging with the IBM technical user community on our forums is a great way to find answers to your questions.   Check out our Technical Support mobile application... [More]

    Tags:  support rational-client-success rational-client-support social mobile_applications technicalsupport

    How can I create an entry in the shipping_receipt_log file while importing sync packets using scheduler

    VinodhR 270006DW26 | | Visits (3362)

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    How can I make an entry in the shipping_receipt_log file while importing sync packets using scheduler ? There will be cases where sync import will fail with receipt handler due to some reasons like missing dependent packets or network issue. In such cases, the import of the packets are done manually or through a scheduler. The applied sync packet details will not be logged in the shipping log file.   This script would help to import such packets in the incoming bay and will make an entry in the shipping_receipt_log for you. I hope you find... [More]

    Tags:  rational-client-success rational-client-support rational-clearcase clearcase

    Executing the Loadrunner scripts in RQM results in Error: Controller returned with error code -1

    Rajeshavanthi 2700022MCX | | Visits (3849)

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    Imagine a scenario where the Loadrunner (LR) scripts are imported successfully into IBM Rational Quality Manager (RQM) and you want to execute these imported scripts. Unfortunately, when you attempt to execute these LR scripts from within RQM section, you encounter the following error:... [More]

    Tags:  rational-client-support rational-client-success loadrunner rational-quality-manager rqm

    Best practices on deployment of IBM Rational License key server(RLKS) on Linux and Unix servers

    naomimg 060001F9C7 | | Visits (3325)

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    Have you seen the latest IBM Rational License Key Server White Paper? This detailed white paper is meant to provide IBM Rational License Key Administrators with information about  best practices for the IBM Rational License Key Server (RLKS) 8.1.4. If you're running a lower version of the RLKS, this paper includes tips for those versions as well. All IBM Rational products require a license of some type, so I would assume this paper will be useful to many.   http://www-01.ibm.com/support/docview.wss?uid=swg27046958    

    Tags:  rational-client-support rational-license-key-serv... license rational-client-success
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