AcdntlPoet 2700019V2G Visits (1026)
Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products. Last month the following technotes were the most heavily reused for Rational Team Concert. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
mquimby 060001FAVB Visits (2012)
Rational Developer for AIX and Linux has made its debut on IBM Education Assistant for Rational! These videos cover various topics for C/C++ and COBOL developers such as multi-machine development, command line code coverage, hybrid debugging and more. These videos are also available on the IBM Rational User Education YouT
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Find more great education modules here.
dmmckinn 1200006SCS Visits (1723)
Our folks were busy the last few weeks of 2013 pulling together some new educational material to help you better understand how you can use test case execution records with IBM Rational Quality Manager (RQM). A new six part video series was published to help explain how you can use test case execution records to plan, execute, and report on testing activities.
These videos are included in the Rati
Sumant Renukarya 270002B42N Visits (1547)
Users using IBM Rational Team Concert (RTC) might have a concern, in that the shared queries seen within Eclipse client are not visible in the web-client for a given user.
Shared queries are set up under the Team Area under each project in RTC Eclipse client. To see them in the Web UI, one needs to add the user to that team area, so that the shared folder and queries are visible.
The web client checks that you are a Team member very strongly, as opposed to the Eclipse client. If a user is not listed as a team member, even though he is the query author and the one who shared a query, it will not show on the web.
As a work-around, in personal dashboard one can add a query widget which shows all queries from different teams. In general, the RTC Development team believed that web views should only list the 'Shared in Team' queries where the user is a member of the team.
This is tracked in this work item, which was logged as a defect in jazz.net:
So for end users, as curious as I about this behavior, I hope this note helps.
P.S: At the time of writing, I have tested this behavior in and upto RTC 4.0.3 version only.
AcdntlPoet 2700019V2G Visits (1366)
Of wizards and daemons - Installing the Rational License Key Server Administration and Reporting Tool by using IBM Installation Manager
nsukhtan 270000F0DF Visits (2462)
Remember the Rational Common Licensing goings-on involving wizards and daemons that I mentioned in my last
(A recap of the context: use the Rational License Key Server Administration and Reporting Tool to remotely administer your Rational License Key Servers and generate reports on the license usage data from the license servers. The Administration and Reporting Tool uses the Rational License Key Server Administration Agent to communicate with the Rational License Key Servers.)
To install and use the Server Administration and Reporting Tool, you must install both the Server Administration Agent and the Server Administration and Reporting Tool. You must install the Server Administration Agent on all the license server machines that you want to enable for reporting. If you have more than one instance of the Rational License Key Server, you must install the Server Administration Agent on each instance of the license server that you want to remotely administer or generate reports from. You can install one or more instances of the Administration and Reporting Tool as required. To see the installation topology that I described in my previous blog post, see Where are my licenses?
Follow the steps in the roadmap to complete your installation of the Server Administration Agent and the Server Administration and Reporting Tool. Click the boxes to go to the associated text in the post.
Getting started: Obtain installation packages
If you are installing the agent and the tool to the same machine, you can install them in a single installation instance by using IBM Installation Manager. You can also install them separately. If you are installing the agent and the tool together, follow the steps in the Install the Server Administration Agent section.
Important: If you use tokens, the server type for both Jazz and non-Jazz applications must be Rational License Key Server. The Jazz License Server does not provide a token service.
During the installation of the agent, on the Configuration page, if you selected the Configure Later option, you must provide the license server information in a .properties file.
To provide the server connection and log file details:
Important: If you are using tokens, the server type (AGENT TYPE in the .properties file) for both Jazz and non-Jazz applications must be FLEX. (FLEX indicates Rational License Key Server.) The Jazz License Server does not provide a token service.
After you install the agent, install the Server Administration and Reporting Tool on the computer that you want to use to manage the server administration and reporting.
If you are using the Jazz License Server, you must enable logging of the floating license usage data. This log data is required to generate reports on floating license usage. By default, logging of the floating license data is disabled.
To enable logging of floating license usage:
After you enable logging, the floating license usage data is logged to the file specified in the Floating License Log File field. To stop logging this data, you can set the logging property to false at any time.
Start the agent to create a connection from the agent to the license server. The Server Administration and Reporting Tool connects to the agent for administration and reporting purposes.
You must start the agent on all the license server machines that you want to remotely administer and report on.
To start the agent:
On Windows: From the Start menu, select Programs > IBM > IBM RLKS Administration Agent > Start RLKS Administration Agent. A console message indicates when the server agent is started.
Tip: To stop the agent, in the same Start menu location, click Stop RLKS Administration Agent.
Starting the Server Administration and Reporting Tool
To begin using the Server Administration and Reporting Tool, you must start the tool.
To start the tool:
On Windows: From the Start menu, select Programs > IBM > IBM RLKS Server Administration and Reporting Tool > Start RLKS Server Administration and Reporting Tool. A console message indicates when the tool is started.
Tip: To stop the tool, in the same Start menu location, click Stop RLKS Server Administration and Reporting Tool.
You are now all set to start using the Server Administration and Reporting Tool. In my next post, I will describe the architecture of the tool and also explain how you can use the tool for server administration and reporting.
AcdntlPoet 2700019V2G Visits (1268)
Adjust available Java resources to resolve a client start up error with RDz V9.0- A demonstration of how you can resolve a "could not create the Java Virtual Machine" error that can occur when starting the IBM Rational Developer for System z 9.0 client with insufficient Java resources.
mquimby 060001FAVB Visits (1678)
There is a video available on the IBM
AcdntlPoet 2700019V2G Visits (1259)
Relationships of trust and understanding within your own business are crucial to every success. You may have relationships with key players from your in-house departments who play a part in the full cycle of your service delivery or product offering. Maybe your business relies on external suppliers to advise you of product choices, changes with demand, or best route to market. Your IBM software investment is no different!
In fact, as a foundation to your business processes and the interface to your customers, it could be the most important asset for which you need an experienced guide to work alongside.
IBM Accelerated Value Leaders (AVLs), are Trusted Advisors and client advocates who work with their assigned customers to learn about their businesses, their challenges, their infrastructures, and their goals. AVLs are seen as virtual members of the customer's team, but with many additional advantages! As a single point of contact, they are the customer's voice inside IBM, and they have a direct relationship with the IBM resources that can make a huge positive difference to customer's business changing decisions.
When should we upgrade? What is our longer-term strategy? How can we meet our business needs? How can we reduce our costs? What tools can we deploy to speed up performance? What should we be looking at to reduce time to market? How do we minimize risk? Is there a faster route to resolving issues? How can we adopt new technologies quickly? ... and more... much more.
AVLs are the nucleus of IBM's Software Accelerated Value Program, providing a valuable service by working alongside their customers, expertly steering projects (such as software migrations) to successful and profitable conclusions, providing crucial knowledge transfer along the way. When is comes to issue management (PMRs), Accelerated Value Program clients receive priority call handling. However, as prevention is more efficient than cure, customers with this Program will benefit significantly from the AVL's proactive problem prevention element of the offering.
Many of the top businesses across industries engage this essential IBM service, so if you are interested to learn more, why not check out the IBM web page (htt
Have you pulled together your platform upgrade plans for 2014? Do you know if your IBM Rational Collaborative Lifecycle Management (CLM) environment will be supported on the platforms you plan on upgrading?
mquimby 060001FAVB Visits (1995)
A collection of web-based education courses for various Rational products are now available for free! The information in these courses provide information that is relevant for Rational products such as Rational Application Developer, DOORS, and ClearCase. This archive is provided for your free use, as-is, with no planned updates or maintenance. Click the link to check out the available course topics.
banerjee 120000KSAF Visits (2124)
If you are a new user of Rational Developer for System z (RD/z), this document is intended to help you get started on debugging Cobol programs on z/OS. The example shown here is for a simple Cobol program for a batch runtime environment.
It is assumed that you have installed RD/z (for example RDZ 9.0) on your client platform, and have set up connection to the RD/z host component using Remote System Explorer.
The images show in this document are from from RD/z client. It is assumed that you are working on an RD/z Eclipse client IDE and are familiar with navigation on the IDE.
Step 1: Verify that debug Listener is configured and operational
Switch to Debug Perspective:
Click on UI Daemon Listener:
Typically the listener will be listening on port 8002.
Step 2: Set the property group for the program to be debugged
In this example we select program MYMAIN.cbl in a z/OS project .
In the property group, set the normal Cobol compile settings, and select the Run tab
Step 3 - Select the program and debug
To debug the program you will create a JCL file for compile link and go. the go step will contact the listening daemon.
In this case the JCL is in a member named MYMAIN in MAHADEV.BATCH.JCL
After the generation of JCL is complete, you may submit it to launch the debugger.
This will take you to the interactive debug window.
AcdntlPoet 2700019V2G Visits (1986)
While no channel is meant to be a catch-all, we want to get you the information you want and need in the channels you are most comfortable. Do you find twitter is the best place to find our content and engage with us? Follow us there! Twitter not your style but rather you prefer Facebook? We're posting there as well. Like to be cutting edge? try following our GooglePlus and/or Tumblr blog to help you find the right information at the right time! Check out our news document linked below to see all the channels on which we're active and follow us on the ones you're most comfortable.
And, without losing sight of the work we do in the newer social channels, we also want to ensure you don't forget about some of the most effective community based channels out there surrounding Rational products and topics. Finding answers from previous questions, or even direct community based help with your own specific question can be a great way to leverage the collective wisdom, but even better is when you can join in the conversations and share your own expertise to help others.
While the above are great resources for truly social support with clients and IBMers alike all participating, we also recognize that this isn't a complete list of all the forums or social channels out there. Is your favourite one missing? Let us know in the comments and we'll add it to the list! Or, do you have some other favourite method for finding answers or sharing answers which we haven't touched on? We'd love to hear about those as well!
AcdntlPoet 2700019V2G Visits (1977)
Introduction to DOORS Next Generation v4.0.5 for DOORS v9.5.2 Users- This video introduces IBM Rational DOORS Next Generation to people already familiar with IBM Rational DOORS 9. It highlights some basic differences between the two applications, including deployment, terminology, administration and basic use.
One thing that is not obvious in the video but should be noted, is that if you install Rational DOORS Next Generation as part of the IBM Rational solution, with IBM Rational Quality Manager and IBM Rational Team Concert, you get additional lifecycle capabilities with your Rational DOORS or Rational DOORS Next Generation license.
AcdntlPoet 2700019V2G Visits (1201)
... to celebrate the new year and recover from staying out far too late last night.
So, while we sleep away the day, then wake only to gorge ourselves on traditional New Year's Day fare (Hoppin' John anyone?), we still wanted to take some time out and thank you all for being such a loyal audience and helping to make this blog one of the most viewed on developerWorks (currently hovering around 4th place)! We truly hope this means you all find value in the content we share and that our posts do indeed help you see more success in your daily work with your Rational product suites.
From Matthew and Jason to you, we say: A heartfelt thank you, and we hope this new year sees even greater prosperity and success for you all!
AcdntlPoet 2700019V2G Visits (2132)
Yesterday we shared the top ten blog posts in 2013. Today we are sharing the top 50 most re-used technotes in the past year.
Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products.
AcdntlPoet 2700019V2G Visits (2001)
What end of year post would be complete without a top ten list? As we wrap up the year running metrics and reports to show our results, we've taken a look back at the past year and found some fun bits of data to help us in the coming year.
So, here you go! These are the top ten most viewed blog posts published on Notes from Rational Support in 2013!
While these were the most viewed, and presumably most helpful, were they also your favourites of the year? Or, did you find other posts more helpful or more enjoyable? Let us know in the comments!
AcdntlPoet 2700019V2G Visits (1982)
This month has been busy, especially as we wrap up year-end! Here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since our last post on December 11th! These links below are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products.... And, while you have some down-time before the new year (hopefully) don't forget to check out the downloads tag to see any of the fixes you may have previously missed:
image credit: (c) 2012 WaywardCelt Photography
AcdntlPoet 2700019V2G Visits (2140)
UrbanCode Deploy v6 Integration with IBM Rational Asset Manager (RAM)- Michael Elder, IBM Senior Technical Staff Member, talks through the integrations built for the UrbanCode Deploy v6 release.
1:03 - Devops maturity model