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Web UI Theming feature gives a Jazz Team Server administrator the ability to modify the look and feel of the Web UI for all users of that Jazz Team Server.
A theme can contain any number of *.css files. The *.css files in the theme can create new CSS rules, or they can override existing rules. If a CSS rule defined in an active theme exactly matches a CSS rule defined by the Jazz Team Server, the CSS rule defined by the theme will take precedence.
Tip: If you would like to alter the appearance of a certain UI element, use a tool like Firebug to inspect the DOM node and see what CSS rules are affecting its appearance. You can then create a theme that overrides those rules in order to alter the element's appearance.
I am listing examples where a logo can be modified either using a 'publicly accessible' image or an image file on a local machine.
Using a 'publicly accessible ' image. You can replace the hyperlink with your custom logo and modify the dimensions in css as per your requirement.
Similarly, upload the step 3 zip file for ccm and qm applications.
Using an image file(smiley.gif) from a local machine.
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Attempts to log-in to the Secured web application while recording in IBM Rational Performance Tester (RPT) may led to the message - 'This Connection is Untrusted'.
The message is seen because, RPT acts as a proxy between the browser and the server application to record the data exchange. When a Secured page is recorded using RPT, the RPT proxy certificate is presented to the browser leading to the above message.
Creating and installing a digital certificate will help you get rid of the above message during RPT recording.
The digital certificates feature enables you to run tests against servers that use Secure Sockets Layer (SSL) for applications that require client-side digital certificates to authenticate users.
A digital certificate is a file that binds a public cryptographic key with an identity (a user or an organization). Trusted certificate authorities issue digital certificates, which are then used to authenticate users and organizations for access to websites, email servers, and other secure systems. A certificate store is an archive file that contains almost any number of digital certificates, possibly certificates that are issued from different certificate authorities.
Creating a Digital certificate store
A digital certificate store can be created using the 'keytool' utility.
You will find the keytool utility file in the RPT_
Navigate to the below directory through the command prompt -
Type the following command and press enter
my_certificate is an alias for your certificate in the key store. You may never use it, but every new certificate in your key store must have its own alias.
The certificate generation process will prompt you to enter some information about you. This information will be saved in the certificate. At the end you will have to confirm the entered information.
Once the information is confirmed, you will be prompted to enter the password. Enter the password given in the above command -
At the end you will find the new key store file my_keystore.pfx in your current directory.
Importing a Digital certificate into RPT
Import the certificate into the RPT project before recording.
Click on 'File' > 'Import' > 'General' > 'File system'. Import the required certificates into the project in RPT.
Imported certificates can now be used during RPT recording and playback -
Once you have the certificates in place, you may start recording a test with digital certificates. The below IBM info center link has details on recording a test with digital certificates:
IBM info center link with details on Playing back a test with Digital certificates:
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Importing and exporting system definitions using Ant scripts in RTC Enterprise Edition- A demonstration of importing and exporting system definitions with a translator for IBM Rational Team Concert Enterprise Edition using Ant tasks. This can be useful if you need to send system definition information to IBM Rational Support. The specific example in this video is with System z, but can also be done with System i.
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It is always recommended to use the latest version of IBM Rational Performance Tester (RPT) . In the later releases of RPT, there are many enhancements made and several defects have been fixed.
Below is a link that contains a complete listing of Defects that were fixed. It also has all the releases, refreshes, fix packs and interim fixes sorted by version for RPT and IBM Rational Service Tester for SOA Quality (RST).
List of enhancements sorted by version
What's new in version 8.7
What's new in version 8.6
What's new in version 8.5.1
What's new in Rational Performance Tester and Rational Service Tester for SOA Quality 8.5
What's new in Rational Performance Tester 8.3
This release of Rational® Performance Tester includes a number of new features.
Rational Performance Tester 8.3 includes these new features or enhancements:
Software Support Lifecycle link -
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software from when the product is available for purchase to the time the product is no longer supported. IBM software customers can use this site to track how long their version and release of a particular IBM software product will be supported. Using the information on this site, customers will be able to effectively plan their software investment, without any gaps in supp
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Building Views with Rational Engineering Lifecycle Manager v5- Building and Using "Views" in Rational Engineering Lifecycle Manager without SPARQL programming language! In this video Technical Specialist Andy Lapping walks you through creating views using a drag-and-drop interface using "artifact elements" - reusable, parameterized queries, available out of the box. Note these must first be deployed before they can be used (see the Jazz.net article link at the top).
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Under IBM Rational Quality Managerv4.0.3, When adding default reporting widgets to RQM dashboard you might encounter the following error:
In order to validate if these default reports are working fine, you may execute the etl jobs for QM applications. However in this scenario, you could notice that the etl job execution was showing no specific errors pertaining to these reports or widgets. You can navigate to the QM and ETL jobs to find if any error gets logged. In most of the cases, you can find an error message :
This fragment is the one that extends the foundation reporting functionality to use specific tools designed in RQM. It acts like a "bridge" between foundation and RQM reporting functions. Since the bundle couldn't be loaded, the reporting functionality in RQM is not working as expected.
To confirm , you can navigate to this URL to see if he bundles are activated for the application.On the left pane of the window, click on Internal Tools >> Component Status. All the components listed there are expected to be displayed with green status. Pay special attention to the com.
Since the bundle that acts as a bridge between the BIRT engine and specific RQM reporting functions can't be resolved, you might encounter such errors. The primary reason could be that the .jar files (com
First thing you could try is replacing the problematic bundle mentioned above with a clean one while troubleshooting advances, as it is easy and may actually fix the issue. Get a copy of the above mentioned .jar files from a fresh installation of similar version of RQM and perform the below steps.
2. Shut down RQM
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Rational Team Concert v4.0.6: Advanced Work Item Customization - Calculated Value: This video describes how to configure Rational Team Concert and write a script to create a calculated value .
The Script.java file can be downloaded from
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Rational Developer for System z v9.1: Generating a Test Case with Test Data- This video describes how to use Rational Developer for System z z/OS Automated Unit Testing Framework (zUnit) to generate a unit test case for a COBOL program and how to generate test data for running the unit test.
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While configuring Rational Reporting for Development Intelligence (RRDI) on distributed environment, you have to catalog Rational Insight data warehouse (RIDW) and Rational Insight Content Manager (RICM) databases on the reporting server.
You can follow the below steps if the database used is SQL
1. Open the ODBC Data Source Administrator applet.
Looking for even more configuration guidance? Check out these great RRDI Configuration videos on the jazz.net deployment wiki: http
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Guidance for deploying Rational Team Concert into an existing Rational ClearCase environment
IBM Rational Team Concert (RTC) provides various types of integration capabilities: the synchronizer, the importer, and the bridge. The integration is not a one-size-fits-all and you may need help with deciding which integration capability best suits your current deployment or your future deployment plan. The information below provides a brief overview about the integration capabilities. Additional "Getting Started" information and "Quick Tour" videos are available in the Rational Team Concert and Rational ClearCase integration cookbook topic in the deployment wiki on Jazz.net.
Rational ClearCase Bridge
The Rational ClearCase Bridge provides a traceability link from Rational ClearCase artifacts to work items in Rational Team Concert. This is primarily for a customer who wants to continue to use Rational ClearCase as a source control system, but also wants to take advantage of Rational Team Concert features such as agile planning, dashboards, etc. You do not have to change your current usage of Rational ClearCase, but you can enhance your Rational ClearCase deployment by using Rational Team Concert in a complementary fashion.
Developers can associate UCM activities or base Rational ClearCase versions to Rational Team Concert's work items. You can then navigate from one to the other in the developer IDE. Because a Rational Team Concert work item is used as the "glue" for all development lifecycle artifacts, it provides end-to-end traceability throughout the development life-cycle, from project planning to source code changes.
Rational ClearCase Version Importer
The Rational ClearCase Version Importer (new in Rational Team Concert 4.0.5) is a one-way data replication tool from Rational ClearCase to Rational Team Concert source control. You can migrate all the versions in any branches in Rational ClearCase in a single operation, and the version branching is also replicated in Rational Team Concert source control. The importer also preserves the checked-in user information.
It can also import Rational ClearCase view configurations as Rational Team Concert baselines since the version 4.0.6.
You can use the version importer for both Base ClearCase and UCM ClearCase, but it does not import UCM metadata.
Rational ClearCase Synchronizer and Baseline Importer
The Rational ClearCase Synchronizer is a two-way data replication between Rational ClearCase and Rational Team Concert source control. You can choose a UCM stream or a Rational ClearCase branch to set up synchronization with a stream of Rational Team Concert source control. It leverages the Jazz Team Build, and you can run the synchronization on a scheduled basis or by request. This provides flexibility to enterprise customers by allowing a subset of teams to choose SCM tools to work with, while letting you manage all of the latest source code through a single SCM repository.
The Rational ClearCase Baseline Importer is a one-way data replication from Rational ClearCase to Rational Team Concert source control. Like the synchronizer, you can choose a UCM stream where all baselines or only selected baselines are imported, or you can choose to import label types for base Rational ClearCase. It also leverages the Jazz Team Build, so you can run the import of new baselines/label types on a scheduled basis or by request.
Version Importer or Baseline Importer?
There are two migration tools available - the Version Importer and the Baseline Importer. You can choose either of the technology that fits to your requirements to migrate the data from Rational ClearCase to Rational Team Concert source control.
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Rational DOORS Next Gen: Creating a Requirements Management Project from a Template- In this video we are creating a new requirements management project from a template; more specifically the Automated Meter Reader Sample template that comes with IBM® Rational® DOORS Next Generation.
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I am sure you have seen multiple download buttons after adding Rational Tokens to existing Token server using the License Key Center, wondering why – please find the details below.
IBM Rational License Key Center captures the activity with the date history. When more tokens are added to the existing server on different intervals, Rational License Key Center records the number of Tokens assigned to the server and the date when it was generated.
This helps you to determine the total number of token to be used during the import of the license key on the server.
For Example: Screen shot 1 will show you how the download page looks on license key center when initially100 Tokens are generated for a given server on the July 3rd 2014.
Now, as and when the requirement for Tokens increases the License key center administrator logs in to the center to add more Tokens
Example: 100 more on a 8th of July, I see 2 download buttons.
What is important here is the date that the key center captures to maintain history of number of Tokens used on different dates. So on the July 8th the license key was generated for 200 Tokens irrespective of which Download button you choose.
Note: The license keys get appended when more tokens are added to the existing server, so ideally there is no difference in quantity between the two download buttons.
Author: Saurabh Tyagi, co-author Edwin Premnath
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IBM UrbanCode Deploy with Patterns 10 Minute Demo- Senior Technical Staff Member, Michael elder talks about integrating UrbanCode Deploy with your cloud and virtualization environments. Learn more at: http
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RapidApps Sprint 8: New and Noteworthy Features- In this video Dr. Gili Mendel takes you through some exciting new abilities of the RapidApps program. IBM RapidApps is an extension of the IBM Cloud Platform, codenamed Bluemix. By being a part of the Bluemix beta, you can develop and manage applications across many different services and runtimes through a single dashboard. With RapidApps, business developers can design applications for web browsers, tablets, or mobile devices through a graphical user interface. You never have to work with any code or scripts to create a professional application.
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"Software update" redirects here...
Keep calm and install a fix pack. It includes fixing security vulnerabilities and other bugs, and improving the usability or performance.
Fix list for Rational Common Licensing: http
Fix Central allows you to search, select, order, and download fixes to your system with a choice of delivery options. Fixes provide changes to your software, Licensed Internal Code, or machine code that fix known problems, add new function, and keep your system, software, or Hardware Management Console operating efficiently.
Fix Central has been designed to make it easy to find and obtain fixes by providing multiple search and ordering options.
These include the following:
The following are common fix related terms used in Fix Central:
NOTE: Fix Central may require you to log in using your IBM Registration user ID. IBM Registration is a central location for user information used throughout IBM web sites. If you have a sign-on to IBM web sites like Alphaworks or Passport Advantage, this signon is a valid IBM Web ID and can be used to log in to Fix Central. If you are prompted to sign in with an IBM ID and you do not have one, follow the register link provided on the Fix Central Sign On page. Creating an IBM Web ID is a one time, free process.
See My IBM profile summary to learn more about IBM Registration.
Fix Central provides fixes and updates for your system's software, hardware, and operating system : http
Author: Saurabh Tyagi, co-author Kiran Byrappa
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The summer months and release cycles around Innovate mean we've seen a LOT of releases recently. We know you want and need these, so without further delay here's the most recent list of the latest and greatest downloads which have gone live from Rational Support since June 13th! These links are provided to help you find the fixes you need in order to stay up to date and successful with your Rational products. Be sure to check out the downloads tag for previous posts as well:
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Following is a list of the recently published Tech Notes on ClearQuest APIs. These Tech Notes are really useful and required for ClearQuest Admins on day-to-day basis.
Don't miss our pr
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A scenario may occur where the IBM Rational Performance Tester (RPT) recording always shows blank pages in the browser panel (Window -> Show view -> Protocol data -> Browser).
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Rational Developer Traveler, v1.0.3: Navigator and Shell (Video 1 of 3)- This 3 minute video features the Rational Developer Traveler Navigator View and TSO Shell, which is new in version 1.0.3. In this video you will see how to view the MVS file system with the Navigator view, create a Partitioned Dataset with the Navigator view, and then use the provided TSO Shell to copy an application into the newly created Dataset.
Rational Developer Traveler, v.1.0.3: Edit and Submit (Video 2 of 3)- This 3 minute video explains how to edit JCL with Rational Developer Traveler and then submit the JCL for processing on the host environment. You'll learn how to use the Rational Developer Traveler Editor to modify the application that was copied in the first video of this series. When the updates are complete, the JCL will be submitted for processing on the host environment using the option found within the RD Traveler editor.
Rational Developer Traveler, v.1.0.3: Job Management (Video 3 of 3)- This 3 minute video features the Rational Developer Traveler Jobs view and Job view, which are new in version 1.0.3. You'll learn how to use the Rational Developer Traveler Jobs view to query jobs on the host environment, manage jobs with purge and
Resource URLs for the demos:
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We recently enabled a new feature on the Notes from Rational Support (NFRS) blog which utilizes Google's website translation engine to provide machine translation for all our blog posts. The best part is the language is user selectable, so now you have direct capability to select the language you prefer right within the blog itself!
How do you, as a reader of NFRS, translate the blog content into your preferred language? Just click the drop list highlighted in this screenshot and choose the new language for site translation:
Once selected, the NFRS blog content will be translated to the language of your choosing. But wait, there's more! Because Google knows the difficulties of accurate machine translation, you can also contribute corrections or improved translations by hovering your mouse over the translated text and then clicking the "Contribute a better translation" link as highlighted:
We hope you find this new translation feature beneficial to delivering Notes from Rational Support content in your language!
Rational Integration Tester has been built to help test and virtualize modern environments. These environments might present themselves with a simple front end, but may well have a number of heterogeneous components that communicate with each other in the background. While we can test just the surface elements, we do not know what’s going on beneath the surface.
So, lets say you want to perform a web service recording using Rational Integration Tester:
If you encounter the NT LAN Manager version 2 (NTLM v2) "Authentication failed" error in IBM Rational Performance Tester, you can follow the steps in the below technote to set up NTLM v2 in RPT:
Along with the steps in the technote above, also make sure that the 'Host' field contains the System name and the 'Doman' field contains the domain name, as seen in the attached screen-shot -
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Creating an Approval Precondition in IBM Rational Team Concert Web Client v5.0.1- This video shows how to create a precondition in the Rational Team Concert web client that requires a work approval before a change set is delivered. For more info
Imposing Multiple Verification Points to validate a response content of web service call under IBM Rational Performance Tester
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Here's a quick requirement scenario on testing Verification points for a web service response (which is XML in nature) in IBM Rational Performance Tester (RPT) v184.108.40.206
There are two different set of responses for one request. Based on whether the service has passed/failed, two entirely different xml will be returned. As of now you have a contain verification point to validate if the service has passed but the requirement is to add a condition so that when the response fails even that can be validated through the same scripts. Since conditional statements or multiple verification points are not allowed on same tag/response, this becomes a challenging task.
The best fit is to write a custom code that will help to address this use-case. To have this working:
1) Turn the XML answer of the web service into a Text Answer
2) Then it is possible to create a field reference on the full answer, as shown below.
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IBM Rational DOORS and Rational Publishing Engine Integration and Enhancements- In this video Technical Sales Specialist Ed Gafron discusses reporting challenges, gives an introduction to Rational Publishing Engine, the enhancements made to it, and the Integration of RPE with IBM Rational DOORS.
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System Requirements for Rational Performance Tester
Installing Rational Performance Tester and Rational Performance Tester Agent
Some of the Frequently asked questions (FAQ) during RPT Installation
Title: Installing Rational Performance Tester 8.5 on Windows 64-bit
Question: How do you install IBM Rational Performance Tester (RPT) 8.5, Rational Performance Tester Agent 8.5, and Rational License Key Administrator (LKAD) 8.1.3 on Microsoft Windows 64-bit?
Answer: On 64-bit machines, running the launchpad from the RPT Setup download will result in an error when installing the 32 bit LKAD 8.1.3 which is listed under "Install Optional Products" on the launchpad menu. This is because launchpad will launch and install the 64-bit Installation Manger which cannot be used to install LKAD 8.1.3.
To avoid this issue. use a 32-bit version of Installation Manager to install the LKAD, RPT 8.5, and RPT Agent 8.5.
The following steps assume that no other Rational software is on the machine and that the LKAD, RPT, and RPT Agent are being installed for the first time as opposed to performing an upgrade from a previous release.
In addition, the following steps will include basic installation verification steps.
1. Download the repositories for LKAD, RPT, and RPT Agent:
IBM Rational Performance Tester V8.5 Setup Multiplatform Mult
IBM Rational Performance Tester V8.5 Core Part 1 Multiplatform Multilingual (CINW7ML)
RPT 8.5 Agent:
IBM Rational Performance Tester Agent Controller V8.5 Part 1 Multiplatform Mult
2. unzip the files to a temporary directory, e.g. C:\temp2
Directory of C:\temp2
10/28/2013 12:58 PM <DIR> .
10/28/2013 12:58 PM <DIR> ..
10/28/2013 11:33 AM <DIR> LKAD_SETUP
10/28/2013 11:35 AM <DIR> RPT
10/28/2013 11:36 AM <DIR> RPTAGENT_SETUP
10/28/2013 11:42 AM <DIR> RPT_SETUP
3. Install LKAD 8.1.3
Run launchpad from this LKAD_SETUP\disk1 directory as administrator
Click on Install or Update IBM Rational License Key Administrator
This will install Installation Manager 1.5.2 first, then LKAD 8.1.3.
After Installation Manage is installed click on Restart Installation Manager, then click on Install to install the LKAD 8.1.3
After installation of the LKAD 8.1.3, both the Installation Manager and launchpad applications can be closed
4. Install RPT 8.5 workbench
Run launchpad from the RPT_SETUP directory as administrator
Click on Install IBM Rational Performance Tester
This will first update Installation Manager from 1.5.2 to 220.127.116.11 which is required to install RPT
If using PVU licensing then check IBM Rational Test Workbench Process Value Unit (PVU) support otherwise leave it unchecked.
After installing, click Finish to exit Installation Manager. The launchpad application can be closed at this time.
5. Install the RPT Agent
Run launchpad from the RPTA
Click on Install IBM Rational Performance Tester Agent
Enter the hostname of the RPT workbench machine. Any of the following forms can be used
For this example we'll use "localhost". Although the install will proceed if this field is left blank, the RPT agent still needs to be configured to point to a RPT workbench machine. This can be done after installation by modifying the majordomo.config file of the agent. However, it's easier to enter the hostname now than it is to configure it after installation.
At this prompt choose the default option IBM Rational Performance Tester - for use with the Virtual Tester Pack floating license in IBM Rational Performance Tester if you plan to use floating licenses or the product activation kit.
Choose the second option IBM Rational Performance Test Server - for use with IBM Rational Test Workbench if using PVU licensing.
After installation of the RPT Agent the launchpad application can be closed
Installation of the RPT Agent can be verified by checking services to confirm the majordomo service is running
6. Import product activation kit
If using a product activation kit instead of floating licensing, then perform the following steps to import the product activation kit
If using floating license support instead of an activation kit, then perform the following steps
The LKAD application can be closed at this time
8. Verify installation
Start Rational Performance Tester - Full Eclipse
Use the default workspace.
RPT should start with no error messages about licenses.
Click on the Agent Status icon on the toolbar directly under the Search command
The RPT Agent should have a status of "Ready". If it doesn't, then check the majordomo.config file, the default location is "C:\Program File
Title: Creating a silent installation script for Rational Performance Tester 8.5 on Windows 64 bit
Question: What is the procedure for silently installing IBM Rational Performance Tester (RPT) 8.5, Rational Performance Tester Agent 8.5, and Rational License Key Administrator (LKAD) 8.1.3 on Windows 64 bit machines?
Answer: On 64 bit machines, running the launchpad from the RPT Setup download will result in an error when installing the 32 bit LKAD 8.1.3 which is listed under "Install Optional Products" on the launchpad menu. This is because launchpad will launch and install the 64 bit Installation Manger which cannot be used to install LKAD 8.1.3.
The same issue will be present if trying to silently install the 32 bit LKAD 8.1.3 if using a 64 bit Installation Manager. To avoid this issue we will use a 32 bit version of Installation Manager to install the LKAD and RPT 8.5, and RPT Agent 8.5
In addition we'll use our own Installation Manager and not the one provided in RPT Setup. This will give us the additional capability to install IM itself silently
1. Download the repositories for Installation Manager, RPT, RPT Agent, and LKAD:
Installation Manager 18.104.22.168 32 bit for Windows
RPT 8.5 Agent:
2. unzip the files to a temporary directory, e.g. C:\temp3
10/09/2013 02:30 PM <DIR> .
10/09/2013 02:30 PM <DIR> ..
10/09/2013 02:28 PM <DIR> agen
09/20/2013 02:35 PM <DIR> LKAD_SETUP
09/20/2013 02:35 PM <DIR> RPT
09/20/2013 02:41 PM <DIR> RPTAGENT_SETUP
3. Install IM 22.214.171.124
4. Record a response file to be used for future silent installs
C:\Program Files (x86
Notes: during this recording I did the following steps:
The directory "C:\
5. Install RPT, RPT Agent, and LKAD using the newly created response file
C:\Program Files (x86
RPT, RPT Agent, LKAD will be installed successfully. C:\temp3\silent.log can be checked for any errors
Please find the response file used during silent install in the below link -
Title: How to do a manual upgrade of Rational Performance Tester
Question: What are the prerequisites for manually upgrading IBM Rational Performance Tester (RPT)?
It is recommended to install the latest version of IBM Installation Manager before upgrading. To update the IBM Installation Manager automatically, you click
File > Preferences > Update. Then select Search for Installation Manager updates.
WITHOUT INTERNET CONNECTION
If your RPT computer is not connected to the Internet, you can find each update packages for RPT and IBM Rational Performance Tester Agent (RPT Agent) at the following URLs.
Starting with version 126.96.36.199, update packages of RPT and RPT Agent can be downloaded from IBM Fix Central.
The following steps describe how you upgrade manually.
An update package of type RPT v.w.x.y is an update package to RPT v.w.x. Thus for such update (v.w.x.y), you need to download RPT v.w.x as well as v.w.x.y. You can not apply v.w.x.y directly on v.w.
The same applies to v.w.x . This is an update package to v.w. Thus you need to have v.w for this update to apply.
Let's say you have RPT 8.2.0 and wish to update to RPT 188.8.131.52.
In that case, you need to download both 8.2.1 and 184.108.40.206 update packages.
It is recommended to download and install the latest version of IBM Installation Manager before doing your manual upgrade of RPT or RPT Agent.
You can find IBM Installation Manager packages on the IBM FTP server. These IBM Installation Manager archive files are full installation packages, not updates.
Starting with IBM Installation Manager 1.5.2, full installation packages can be downloaded from Fix Central. You need to pick All Software to find IBM Installation Manager in the product list.
Title: How to change the default JMS libraries in IBM Rational Performance Tester
Question: How do you configure IBM Rational Performance Tester (RPT) Extension for SOA Quality to use third-party JMS libraries?
Answer: Here are the detailed steps to configure your RPT installation for messaging libraries other than WebSphere libraries.
Title: Manually uninstalling Rational Performance Tester version 8.0 and later
Question: What are the steps to remove IBM® Rational® Performance Tester 8.0 (and later) manually from a Microsoft® Windows® computer or a Linux® computer, if it was installed from IBM Installation Manager?
Answer: To uninstall Rational Performance Tester, do the following:
First Method: Installation Manager
If you installed Rational Performance Tester (RPT) using Installation Manager (IM), try to uninstall RPT by using IM. To do this, from the IM main window, click Uninstall, select RPT, and follow the instructions in the wizard. If you cannot uninstall RPT using IM, perform the following steps to manually uninstall RPT.
Second Method: Manual Alternative
Note: Do not attempt to manually uninstall RPT unless you have been unsuccessful using Installation Manager to uninstall RPT, or you have been unsuccessful in later attempts to install RPT.
First, stop the Data Collection Infrastructure (DCI) and Rational Agent Controller (RAC) services. To learn how to stop these services, see the following technote: Manually uninstalling IBM® Rational® Agent Controller or IBM® Data Collection Infrastructure.
Next, on Windows, stop any Rational Quality Manager (RQM) services that are running. To stop RQM services, open a command prompt, and then navigate to the following directory:
In that directory, from the command prompt type the following:
Finally, delete the following folders.
Title: Silent install of IBM Rational Performance Tester or IBM Rational Service Tester hotfixes
Question: IBM Rational Performance Tester (RPT) and IBM Rational Service Tester (RST) hotfixes are provided as update site packages. The installation usually requires to launch RPT or RST then install the hotfix through Help -> Install New Software. How to silently install such update site hotfixes ?
Answer: For Full Eclipse:
where <repository site> is the location where you have extracted the hotfix and <fea
Title: RPT in Linux 64 bit running in 64 bit mode
Question: Is IBM Rational Performance Tester (RPT) supported on 64 bit running in 64 bit mode?
Answer: Yes, RPT is supported on 64 bit hosts running in 64 bit mode.
Title: Supported Citrix environments for Rational Performance Tester
Question: What are the Citrix server and client environments supported by IBM Rational Performance Tester (RPT) Extension for Citrix ?
Answer: Rational Performance Tester supports Citrix clients going from version 9 to 11 and Citrix server versions: 4, 4.5 and 5.
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Troubleshoot the error "no remote agents in contact" in Rational Performance Tester 8.5- This is a troubleshooting video that covers the error "There are no remote agents in contact with this workbench" in IBM Rational Performance Tester 8.5.
Soumya Y Shanthimohan 270004GAQS Visits (2464)
A scenario where it looked like IBM Rational Performance Tester (RPT) was not capturing the 'Refresh' actions. While trying to record a SAP Business Objects session using RPT through Internet Explorer, there were many application triggered 'Refresh' that took place.
The 'Refresh' process would take sometime to end and it appeared like a progress window, as seen below -
RPT was capturing the actions when the 'Refresh' button was manually clicked by the user. However, it looked like RPT was not capturing the actions when the application triggered the 'Refresh' action.
The server replies for the above requests were as below -
There are several such exchanges until the refresh had ended.
Interestingly, it was noticed that the same request was sent again and again during the active session of the "Refresh" progress window. Looking at the server replies, one would think that RPT is not capturing the 'Refresh' actions triggered by the application.
It seemed to be a little confusing looking at the the Client requests with empty html pages and its corresponding server replies. However, after analyzing the requests and corresponding responses, it could be noticed that the RPT script was simulating the below request by looping on -
Until the server could send -
It was also noticed that the Client was sending empty.html requests every 20 seconds until the Server returned a response to the initial POST request.
There was nothing "missing" in the test!!
You can notice that there is a POST request for 'processPromps.jsp' and a GET request for 'report.jsp. The request "report.jsp" might have been sent too soon. RPT will in fact wait until the initial POST's response is received before sending the report.jsp request since the dynamic data (such as the sEntry value) in the report.jsp URL are being extracted from the POST's response. Thus, the playback will automatically have the correct sync
dmmckinn 1200006SCS Visits (2016)
mquimby 060001FAVB Visits (1906)
There is a new video available for IBM Rational Publishing Engine (RPE). This is a demonstration of using RPE extract a SV-1 from an IBM Rational Rhapsody UPDM sample model. The video is available on IBM Education Assistant for Rational and the IBM Rational User Education YouTube channel. Here is information on accessing the videos...
Thank you to Pritesh work on this video!
Here is a look at the YouTube version of the video in case you want to preview it here: