New Whitepaper Published: Developing AJAX Web applications with IBM Rational Application Developer and Dojo
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Abstract: This article describes how to develop AJAX web applications with the IBM® Rational® Application Developer IDE, while using the Dojo libraries shipped with the IBM® WebSphere® Application Server Feature Pack 2.0. This article also provides a practical example, using the Dojo Tree widget.
Many thanks to authors Robert Weisz and James Chung!
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Title: Migrating to IBM Rational DOORS 9.x configured to use Rational Directory Server
Title: Deploying IBM Rational DOORS for HP Quality Center Interface
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CM Server and CCRC Backup and Restoration Guidelines
Having a strategy and high-level procedures in place for an upgrade from
version 7.0.1.x to version 7.1.x.x of Rational ClearCase and Rational
ClearQuest can greatly assist administrators who are responsible for
upgrading these products in an existing environment.
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And in one last final shameless plea for feedback, our social media survey closes out at the end of this month. That's Thursday (already?!?!)
If you have not yet provided us with your thoughts, we would greatly appreciate your doing so.
We'll be sharing what we've learned and letting you know what we'll be doing as a result of YOUR input. Stay tuned!
And thanks again!
(We now return you to your regularly scheduled programming.)
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Innovate 2011 album on the IBM Rational Support Facebook page. We'll be posting photos all week, so check back often!
L-R: Wendy Toh, VP, WW Rational Client Support; Mary Barry, Support Leader; Chris Flynn, Director, Americas Support Delivery
Photo credit: © 2011 Visually Attractive, Inc. (used with permission)
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rationalwebguy Patrick O'Connor:
The Support Café is buzzing with activity Tuesday morning (Europe 3, Dolphin Hotel).
The Rational Client Support Airship outside of the Support Cafe (Europe 3, Dolphin Hotel).
Support Cafe sign and the Support Airship on the RIGHT as you come off the escalator - NOT the left as our map and blogs said (last minute move)!
And finally, the man himself, Patrick O'Connor. He'll be there all week!
Photo credits: All rights reserved by IBM_
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In the end of May, IBM significantly updated the IBM Fix Central support site with improvements to make this worldwide, consolidated download site for all IBM product fixes even more efficient and useful for our clients. Some changes are refinements our clients have requested, others are new features to improve the efficiency and speed with which you access your fix downloads.
Read on for a quick rundown of new capabilities to look for in IBM eSupport's IBM Fix Central Release 10.2 blog article
To experience these recent updates, visit the IBM Fix Central support site or the IBM Support Portal's Downloads page.
For more information about all of IBM's Electronic Support sites and tools, please visit: http
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Here in Rational Client Support, we don't focus on just our own little slice of the pie. Rather, we constantly collaborate with our peers across IBM; sharing ideas and best practices to aid each other as we drive towards success together. And when our colleagues come up with some great stuff to benefit all of us, well we are compelled to share it out with you... after all knowledge shared is knowledge gained!
Case in point: Our friends over at Information Management support have begun a "100 Tech Tips" series, the first five posts, at least, being relevant to ANY IBM support client, whether you have IM products, Rational products, or any other IBM product with which you need support!
So head on over to their blog "Thoughts from Information Management" and check the following VERY worthwhile posts in their "100 tech tips" series:
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We've often said that "knowledge shared is knowledge gained", and have implemented that concept within our content creation processes utilizing the Knowledge Centered Support ideaologies. Well, we have also implemented that same concept externally in our content by providing a direct method for you to share your knowledge as it specifically relates to the content you have found!
Here's a quick video which demonstrates not only how you can help improve content, but how we take your comments and act upon them:
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Ah, think Friday is upon us! A perfect time to sit back and think about securing your applications with Rational AppScan Source Edition. This recorded demonstration (with Q&A at the end) is one of the more substantial videos coming in at just under 40 minutes.
The video will focus primarily on Source Edition for Security illustrating "power user" functionality and reporting while providing a solid overview of the AppScan Source Edition product. These Live Demos will be held on a monthly basis in 2011. Please use the URL below to view future dates. For more information on AppScan Source Edition or to attend a free AppScan Live Demo event please visit: http
So, settle in and enjoy... .
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Are you ever confused by some acronyms or IBM-isms which you may come across on the web, in support calls, or discussions with colleagues? Here's a tip I stumbled upon which has helped me substantially in my day-to-day business which I am now sharing with you in the hopes you'll find it helpful as well!
This post explains the IBM V.R.M.F - Maintenance Delivery Vehicle (MDV) terminology used by Rational products. V.R.M.F is the product release numbering format that is being implemented throughout the IBM and the Rational product lines.
IBM is using a standard version format for MDV. The product numbering is based on the IBM Version, Release, Modification and Fix Level structure within the V.R.M.F format.
The following table provides some details of the individual version elements. Note: Although not all of the version elements are publicly available, they are all fully supported:
Wondering about all the document definitions as well? Check out the IBM Software Support Document Definitions page for brief, glossary style definitions of all the various document types we as IBM may produce.
And lastly, how about a link to our Site Assistance page... here you can find a number of resources to help with things like navigation, search, filtering, managing support portal modules, managing product lists, and much more!
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Looking for tips and tricks, advice on configuration, or just more clarity on product usage? Here are some great articles from the Jazz.net library highlighting tutorials and how-to's for improving your setup and use of Rational tools and solutions:
And here's even more from the Rational developerWorks Tech Library:
And here's even more from the Rational developerWorks Tech Library:
image credit: (cc) Some rights rese
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We have a lot in store for you this week, so grab a cuppa and settle in, ready to devour as much new information as you can!
From interactive demos, to larger scope articles on making government matter, as well as deeper dives into the lates information on Rational Host Access Transformation Services (HATS), we think you'll find at least one of these articles below highly valuable for your business today!
Without further ado, the following items went live on developerWorks Rational this week:
This week developerWorks Rational is also highlighting the following items on their home page and product pages that you may find of interest. Check out the other great resources highlighted over there, covering topics from interactive demos to testing, cost reduction to improving government, as well as a great gob of information on the Rational Host Access Transformation Services home page!
On the developerWorks Rational Home page:
On the Rational Host Access Transformation Services home page:
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Abstract from the paper's introduction section:
This whitepaper is designed as a supplement to the Build Forge Online Help Documentation. This document should not be seen as a replacement for the Online Help Manual. Build Forge Administrators and Release Engineering teams should review this document before making any changes to a new or existing environment. The information supplied is not based on IBM recommendations. This white paper is intended to assist in creating scalable and manageable Build Forge environments. The paper is broken down into individual components due to certain software requirements. Build Forge out of the box requires: Database backend, Java Application Server (Tomcat), Web Server (Apache with PHP), and Precompiled Perl Executables (Perl Engine). Each component has its own unique options when considering management and scalability.
After reviewing this whitepaper, apply changes to a test environment before releasing in production. Some of the topics discussed in this paper result in data removal and aggressive purging. Please note that these topics should be discussed prior to implementation.
Released: August 12, 2011
Author: William Frontiero and Joseph Bucanelli
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If you are interested in learning about CLM Upgrade here is a blog that Dan "Tox" Toczala wrote on jazz.net to consolidate material for the upgrade and communicate with you, our clients. It is pretty short with links to the CLM Upgrade Assessment Tool and to the Upgrade Workshop. Both critical items you will need to prepare for upgrading. Here's a teaser to whet your appetite and show you some of the great stuff Dan is presenting in his post: "To keep that excitement that started at Innovate 2011 going, we’re glad to provide some useful materials that will help you in your move to the CLM 2011 solution. Before you get into the upgrade, take some time and use the upgrade assessment tool. Answering these questions will help you in determining your best path through the upgrade process, and will allow us to provide some help and guidance to those of you with unique situ
Here's a teaser to whet your appetite and show you some of the great stuff Dan is presenting in his post:
"To keep that excitement that started at Innovate 2011 going, we’re glad to provide some useful materials that will help you in your move to the CLM 2011 solution. Before you get into the upgrade, take some time and use the upgrade assessment tool. Answering these questions will help you in determining your best path through the upgrade process, and will allow us to provide some help and guidance to those of you with unique situ
So go on, check out the blog post and get moving -successfully- on your CLM upgrade!
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The past week in Rational downloads saw a few new items pop up on Tuesday, and even more come Friday morning... here's the quick recap if you missed them:
And of course, I can't forget the new release of HATS as highlighted by the HATS hotspot blog: HATS v8 is now available!
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Here are two new (and relatively new) videos from IBM eSupport. We hope you'll find these useful, informational, and helpful as you navigate through IBM for your support needs....
This video provides an overview of the IBM Support Portal, a unified, centralized view of all technical support tools and information for IBM systems, software, and services worldwide.
This video demonstrates the convenience and value of electronically chatting with IBM technical support experts.
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Did you know you can also follow these weekly updates on the Rational community blog?
The following items went live on developerWorks Rational today:
This week developerWorks Rational are also highlighting the following on the Home page and Rational Team Concert page: We are also delighted to showcase Contributing Author Vaibhav Srivastava:
This week developerWorks Rational are also highlighting the following on the Home page and Rational Team Concert page:
We are also delighted to showcase Contributing Author Vaibhav Srivastava:
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Following are the newly released downloads for Rational products over the past week (between August 15 and today):
Don't forget about MyNotifications, where you can be notified via email or RSS feed when items like these are published.