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Did you miss any of the blogging action from Innovate? Well, we have you covered!
We have everything covered that our leadership team and social experts posted - from VoiCE, to DevOps, to Keynotes, to ISDZ.
Don't forget to check out the pictures we captured on the IBM
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Our good friends in Rational User Education have been doing a bang-up job in publishing a ton of great high-value videos on their YouTube channel. In particular here's a losoe-knit series of Agile related videos to cover a wide range of topics germane to those processes and methodologies. For a general overview of the other pages see this article Getting Started With Agile Planning.
IBM Rational Team Concert, Agile Planning: Tips Tricks- with Senior Technical Sales Representative Jeff Hanson. More info
And don't miss these great videos that continue the series of Agile and ALM content how-tos and demos:
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We are very pleased to announce the Open Mic replay - Rational Support Client Connect program introduction webcast page is now published! The replay video is also available with closed captions on the IBM Rational Support YouTube channel:
This is an introduction to the Rational Client Connect program from the Rational Support team. This program helps you get started with electronic support activities such as downloading software, obtaining licenses keys, finding content, and submitting service requests to support.
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The fourth day of the Innovate conference is also our Board of Advisors meeting.
When I first joined Rational, this was one thing that really impressed me. While I was familiar and had led many customer advisory boards before, I was surprised in a positive way to recognize how much Rational and clients both invest into this. We are serious about this here! There are pre-meetings and homework. Our Board of Advisors members gather input from their organizations on strategic needs and trends ahead of time and help Rational validate our investment focus and priorities. I find the conversations direct, open and very focused. Beyond Board of Advisors meetings, I see the clients more devoted strategic partners with IBM. What a great story!
This year we get to welcome about 30 Rational Board of Advisors members and special guests joining us for a deep discussion covering Rational’s strategic focus, system-specific tactics, DevOps and many other key topics. Thank you board members for being such devoted advisor and advocates of IBM Rational!
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Each client is unique therefore each client deployment is unique. How do you, as the solution owner, and IBM, as the solution provider work together to keep your solution up and running as required to meet your business needs? How do we service your solution? This is a question that IBM Rational has been focused on for the past 12 months as part of our Platinum Initiative. Serviceability is one of our five focus areas along with deployment, integrations. performance, and user knowledge and documentation.
Serviceability can be broken down into 3 necessary categories which must work together, to service your solution:
We have worked to improve all of these areas in the last 12 months and are committed to continuously delivering improvement in all 3 categories, initially, for a select subset of our portfolio: Jazz Application Foundation, Rational Team Concert, Rational Quality Manager, Rational Requirements Composer, DOORS, Rational Developer for z, You will find mention of some of our achievements here at Innovate and will also find new features on jazz.net and in our product offerings.
For product diagnostics:
Please join me at Innovate on Monday, June 3, 12:15 to 1:15 in Oceanic 7 to learn more about our activities and to share with us your opinions on serviceability.
Author: Sharon Tavilla