mquimby 060001FAVB Visits (1361)
Having an issue with your software? Do you want to provide feedback? How about staying up to date on the latest content for your product? You have a variety of support services and tools from which you can choose!
As a new member of Rational Client Support or an existing one looking for a refresher, it is helpful to know where to go when you have a particular question, problem or goal. We have pulled together a series of videos that help you with that.
The videos, which you can find collected here, provide information on Rational Client Support services and IBM Support services in general. The videos provide an overview of the service or information on getting started. Topics include, but are not limited to:
Here is one of these videos from the Rational Client Support YouTube channel that demonstrates how to log into the IBM Rational License Key Center:
There might be some additional videos added to the list over time. So, keep this page bookmarked and keep it in mind when you are curious about our support and services.
AcdntlPoet 2700019V2G Visits (2198)
We are very pleased to announce the Open Mic replay - Rational Support Client Connect program introduction webcast page is now published! The replay video is also available with closed captions on the IBM Rational Support YouTube channel:
This is an introduction to the Rational Client Connect program from the Rational Support team. This program helps you get started with electronic support activities such as downloading software, obtaining licenses keys, finding content, and submitting service requests to support.