dmmckinn 1200006SCS Visits (2556)
On behalf of Rational Support I would like to offer a big "thanks" to those of you who have provided constructive comments on our Web content. I have been working directly with Rational content for about 5 years now and in that time I've received a lot of feedback much of which I found to be highly valuable towards improving our content.
Feedback, such as:
If you are browsing the Web and find any of our content that you feel needs improvement, please provide as much detail as possible in the Comments box in the Rate this page section of the document and we will address your feedback*. We are happy to take the good, the bad and the ugly as long as you keep that constructive feedback coming ))
*Note that we can not reply directly to any feedback left via the "Rate this page" as it is anonymously gathered. We do, however, read and address all feedback entered via relevant document updates.
Post Author: Denise McKinnon
AcdntlPoet 2700019V2G Visits (2178)
Have you found technotes faqs on IBM.com that solved your issue? Technotes which you knew could be improved? Let us know; we value your input!
Using the "Rate this page" feature, found at the bottom of every support technote/faq, you can let us know how we're doing, and suggest specific ways to improve our published content:
Yes, we WILL see it. All comments are reviewed as they come to us, and when applicable, the appropriate changes are made to the documents against which they were submitted. But remember: requests for assistance should always be submitted through your normal support channel.
Through your ratings and comment participation, you can help drive better, more timely content that will help you solve problems faster and more efficiently utilize your Rational tools! We really do appreciate and listen to your feedback!