Notes from Rational Support
kellypuffs 06000168YK Tags:  productivity luis-suarez collaboration email kellypuffs 6,650 Views
Many of us have been following Luis' adventures in collaborating "outside the inbox" for 4 years now, ever since he first announced his radical plan on the internal blogosphere. Those of us passionate about the power of open, transparent and collaborative communication over "mail jail" have been cheering him on, all the while wondering how we could do the same.
Luis wrote a great blog post on the experience here, and I encourage you to go read it. Now.
I've taken many of the principles to heart, and have moved as much of my work as possible to collaborative technologies like Rational Team Concert and Lotus Connections.
I don't WANT to be the sole owner and disseminator of the information and content I produce.
I don't WANT my manager to have to ping me every time he wants to know the status of something.
I don't WANT to hoard information on MY machine and pass that information around every time someone asks for it.
SHARED knowledge is power.
As Luis stated so eloquently, we're probably not going to get rid of email entirely. But we CAN work smarter, more openly and transparently, one transaction/email/deliverable at a time.
spreadsheets -> wikisTo dos -> Connections Activities.
status updates, news, announcements -> blog posts
Next time you are working on something, think before you file it away on your computer. I bet there's a better way.
I KNOW there is.
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It has been four weeks since four of us (Kelly Smith, Jason O'Donnell, Matthew Quimby, Jamel Touati) from IBM Rational Customer Support organization embarked on the Amazing E-mail-Less Man adventure following on the footsteps of Luis Suarez to Work Outside The Inbox (WOTI).
So far we've covered the first three steps of the WOTI process: