AcdntlPoet 2700019V2G Visits (1411)
If you aren't following the IBM Support Portal News And Alerts blog, you should be
Over there you'll get updates on the new support portal releases including features, fixes, and other updates to improve your experience with the IBM Support Portal. Case in point: take the latest blog entry there titled: "IBM Support Portal R8.2 has been deployed". In that post you'll find information on the key updates surrounding:
And if you missed the updates around 8.1's release in February, check that out at: IBM Support Portal R8.1 has been deployed!
Read more on the IBM Support Portal News And Alerts blog!
kellypuffs 06000168YK Visits (4010)
During August and September IBM Rational Client Support will be conducting a Customer Orientation Webcast series, geared specifically for our new Green Hat clients, but open for anyone to attend.
We are inviting you and your clients to attend our August/September Customer Orientation Webcast series, and to help ensure that you get the maximum utlization out of your IBM products.
During this informative 45 minutess presentation and Q&A, we'll explain how to:
If you know any people in your organization that are involved in administration or utilization of any Green Hat products, please let them know about this webcast that can be helpful in introducing them to IBM Support.
We look forward to meeting you at our next webcast!
AcdntlPoet 2700019V2G Visits (2096)
Over on the IBM Software blog, post author Mark Scapicchio has outlined some great reasons why you would want to subscribe to IBM Software Newsletter. But let's not stop there, you can even follow the IBM Software Newsletter on Twitter!
Here's Mark's top ten list, as gleaned from his blog post. While these ARE Mark's words, I find I agree with them and likely can't have framed it any better myself:
Top 10 reasons to subscribe to the IBM Software Newsletter:
For any System z users: Subscribe by Friday, June 8 – and check the ‘System z Software’ interest on the subscription form – to make sure you receive our next System z Edition!
kellypuffs 06000168YK Visits (1853)
Pleased to announce that Release 10 of the IBM RFE Community has been successfully deployed into production. The IBM RFE Community is where you can collaborate with development teams and other product users through your ability to search, view, comment on, vote for, watch, submit, and track product requests for enhancement (RFEs).
For Release 10, the deployment encompassed more than 237 RFEs and defects and covered these key features:
Check it out today!
kellypuffs 06000168YK Visits (1787)
Webinar on: Remote Execution of Automated Scripts using RQM Adapters.
Date: October, 12th, 2011
Time: 3PM - 4PM IST
Automated test tools integrate with Rational Quality Manager through the use of adapters. Each adapter serves as a bridge between the test tool and Rational Quality Manager. This session provides an overview on managing and executing the scripts from Rational Quality Manager using the following test tools:
- Rational Functional Tester
- Rational Robot
- Rational Performance Tester
- Rational Test RealTime
Speaker Bio: Rajat Pratap Singh works as a Senior Software Engineer and is a member of Rational Client Support team for IBM India.
He works with QM team, supporting IBM clients' success with the quality management products of IBM.
LINK TO ATTEND THE WEBINAR : http
The session will be enabled with Audiocast streaming. Alternate Tele Conference Login Details available for following locations, Bangalore, New Delhi, Chennai, Hyderabad, Kolkatta, Mumbai, Pune is Dial In Number : 44088778 Meeting Id: 92005410
kellypuffs 06000168YK Visits (1672)
IBM has significantly updated the IBM Support Portal, with improvements to make this worldwide one-stop site for technical resources for all IBM products even more effective and useful for our clients....some are adjustments you have requested, others are redesigns to improve your efficiency finding the information you need.
More details on the new capabilities in this release can be found over at the IBM Electronic Support blog. Kick the tires! Let us know what you think!
kellypuffs 06000168YK Visits (2690)
Announcement on Jazz.net