If you aren't following the IBM Support Portal News And Alerts blog, you should be
Over there you'll get updates on the new support portal releases including features, fixes, and other updates to improve your experience with the IBM Support Portal. Case in point: take the latest blog entry there titled: "IBM Support Portal R8.2 has been deployed". In that post you'll find information on the key updates surrounding:
- search enhancements
- and user context enhancements.
And if you missed the updates around 8.1's release in February, check that out at: IBM Support Portal R8.1 has been deployed!
With the release of 8.1, the key updates included:
- Document search enhancements
- Product search enhancements
- Mobile site updates
- Direct access from ibm.com/support for additional locales
Read more on the IBM Support Portal News And Alerts blog!