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These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers.
The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs.
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You asked for it, and here it is... more great info on our Service Request processes and how to subscribe to MyNotifications:
IBM Service Request streamlined problem submission process:
This video demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support. Access SR through the IBM Support Portal at:
If you are not a registered SR user, first complete the tasks described in the quick start guid
How to Subscribe to My Notifications
This video demonstrates how to subscribe to receive proactive notifications about new and updated technical support content available for your IBM products. Access My Notifications through the IBM Support Portal at:
Of course we'll continue pushing out great how-tos and process information on all of our programs and tools as they are produced and available, many of which have been created based on your direct feedback!
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It was recently announced that IBM My Notifications was successfully updated at the end of November. The release includes new features and improvements for you, our clients, to make the application more efficient and effective! The major call out for this release is noted below:
This update enables the translation of the web user interface, and notification messages to 9 languages ( including Japanese, Chinese – traditional & simplified, Korean, French, German, Italian, Spanish & Portugal – Brazil).
The translation capability is now included within:
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One of my favorite ways to stay up-to-date with new and updated Rational support content is through My Notifications.
With My Notifications you can receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds. These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers. The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs.
Benefits and features
The My Notifications subscription service offers many benefits over the previous MySupport feature:
Ready to subscribe?
Go to My Notifications to create and customize your subscriptions. All you need is an IBM ID and password. You can register for an IBM ID using the registration link on the My Notifications login page if you have not done so. Registration is free.
Once you log in to the My Notification tool, you can view additional help information, FAQs, and training presentations by selecting the help tab.
For a detailed walk-through of the features available in My Notifications, View the My Notifications automated tour.
Note: If you were a user of our prev