Notes from Rational Support
AcdntlPoet 2700019V2G Tags:  free webcast testing quality mobile_applications security 6,300 Views
Join us June 2, at 2pm EDT for this great webcast - Building mobile applications with quality and testing. Learn ways to reduce the cost and complexity of testing mobile applications and help to ensure data security and reliability.
Presented by Leigh Williamson (Distinguished Engineer, Rational Software CTO Team) and moderated by Chris Ruoff (Senior Manager for Sales and Channel Development), this free webcast will discuss ways to reduce the cost and complexity of testing mobile applications, and also examine how static and dynamic analysis of the applications can help to ensure data security and reliability.
This free webcast is brought to you through a collaboration between IBM and the IEEE Computer Society. Register now to get your seat!
AcdntlPoet 2700019V2G Tags:  devops slideshare blogs mobile rational-client-support rational mobile_applications 5,536 Views
As his blog says, Sanjeev Sharma is a DevOps, Mobile, Agile Transformation, ALM SME and Evangelist. He's also a Tech Sales Specialist, Solution Architect, DevOps SME, Agile Evangelist, Rational Software SME, IBMer, Inventor, Innovator, Blogger... and airline mile junkie. More importantly, however: he is also very active on twitter and other social sites like slideshare where he's helping others by sharing his experience and knowledge for everyone's benefit.
Following is his Slideshare deck on the session topic "DevOps for Mobile Apps" that he and Leigh Williamson, IBM Distinguished Engineer, Rational CTO Team delivered at IBM Innovate last month:
But don't stop there... Sanjeev is also a prolific blogger on the topic of DevOps. Check out his relevant posts below:
AcdntlPoet 2700019V2G Tags:  ibm-esupport mobile_applications ibm-electronic-support app mobile rational-client-support rational 4,679 Views
As a welcome to the new year, we've just released th IBM Technical Support mobile app for Android which is now available via Google Play!
You can use this mobile app to:
The IBM Technical Support mobile app provides a new way for you to get quick, effective product technical support assistance from IBM. Check it out by downloading it from Google Play today! Please also note that an iOS version will be available soon.
dmmckinn 1200006SCS Tags:  support rational-client-success rational-client-support social mobile_applications technicalsupport 4,138 Views
Did you know that IBM has social and mobile Technical Support Resources available for you?
Join us on our social circuit
Connect with us on one or more of our Middleware Support social channels (such as: dW Answers/jazz.net, blog, YouTube, Twitter, and Facebook) to receive the latest news and updates about IBM products and technical support. Engaging with the IBM technical user community on our forums is a great way to find answers to your questions.
Check out our Technical Support mobile application
The IBM Technical Support mobile application helps you find information and tools you need to keep your IBM products running smoothly. Check out the video for details on all the features or read about them here.
Download the IBM Technical Support mobile application today to help expedite troubleshooting, view and update Service Request tickets (PMRs on-line), discover the best fixes for your system, view instructional support videos, access to forums and more…
Access our Support Portal
Use the IBM Support Portal to help manage your environment and receive product technical support information such as fixes, downloads, customized notifications and access to the Service Request tool for opening PMRs.
Engage Technical Support
If you’re unable to find answers using our Middleware Support social channels, you can engage IBM Technical Support by opening a service request using the Service Request Tool (application used to open and update PMRs online).
AcdntlPoet 2700019V2G Tags:  rational-client-support technical-library rational mobile_applications 4,096 Views
From manual to continuous automated deployment of IBM MobileFirst mobile applications -Continuous build and deploy of IBM MobileFirst applications using IBM UrbanCode Deploy.
In this article Joel Cayne (Software Developer, IBM) describes how to use IBM UrbanCode Deploy to define a DevOps deployment solution for IBM MobileFirst Platform foundation (formerly Worklight) mobile artifacts. By defining a deployment using UrbanCode Deploy with the IBM MobileFirst Platform plugin, mobile teams can respond to feedback faster and have a repeatable process with reduced risk.