Did you know that IBM has social and mobile Technical Support Resources available for you?
Join us on our social circuit
Connect with us on one or more of our Middleware Support social channels (such as: dW Answers/jazz.net, blog, YouTube, Twitter, and Facebook) to receive the latest news and updates about IBM products and technical support. Engaging with the IBM technical user community on our forums is a great way to find answers to your questions.
Check out our Technical Support mobile application
The IBM Technical Support mobile application helps you find information and tools you need to keep your IBM products running smoothly. Check out the video for details on all the features or read about them here.
Download the IBM Technical Support mobile application today to help expedite troubleshooting, view and update Service Request tickets (PMRs on-line), discover the best fixes for your system, view instructional support videos, access to forums and more…
Access our Support Portal
Use the IBM Support Portal to help manage your environment and receive product technical support information such as fixes, downloads, customized notifications and access to the Service Request tool for opening PMRs.
Engage Technical Support
If you’re unable to find answers using our Middleware Support social channels, you can engage IBM Technical Support by opening a service request using the Service Request Tool (application used to open and update PMRs online).