1397820: This technote identifies an issue that can occur in the IBM Rational ClearQuest User Administration Tool. A "MasterdataObject" error occurs when creating the user with the Add User button. You can encounter this problem when creating users, creating groups, or editing groups.
1424646: This technote identifies an issue that can occur in the IBM Rational ClearQuest User Administration Tool. A "MasterdataObject" error occurs if you create a users, reopen the User properies, and click the Cancel button all before saving your changes to the database.
1120043: What steps are required in IBM Rational ClearQuest after moving or restoring databases using third-party vendor database utilities?
1120430: Is it possible to restrict users to having read-only access to IBM Rational ClearQuest databases?
1122368: What tool can be used to export and import IBM Rational ClearQuest database schemas?
1133810: This technote explains how to resolve a locked database after a database copy or a failed upgrade of IBM® Rational® ClearQuest® databases. To resolve this issue you must either restore the database or unlock it.
1152520: This technote explains how to resolve an error, "The name is not a valid entitydef". This can occur when exporting an IBM Rational ClearQuest schema.
1152566: This technote explains how to resolve an error, "There is a reference to an object that does not exist: Object Type: MasterdataObject". This can occur when connecting to databases with IBM® Rational® ClearQuest® Designer or User Administration tool.
1214381: This technote explains how to configure IBM® Rational® ClearQuest® to use the RATL_LocalDateTime function of Crystal Reports Enterprise Embedded Edition (EEE). This function displays dates and times in local time rather than Greenwich Mean Time (GMT).
1231445: What information and diagnostic trace logging can be gathered for troubleshooting e-mail related issues in IBM Rational ClearQuest in both Microsoft Windows and UNIX-based environments?
1238283: This technote summarizes which Operating Systems, Databases and Hosted Development Environments are supported by IBM® Rational® ClearQuest® 2003.06.
1257084: What steps can you follow to gather additional information for IBM Rational ClearQuest Support in resolving issues with the ClearQuest Web Java Server?
1264199: This technote explains how to resolve the error, "SQL Server does not exist or access denied". This can occur when using IBM Rational ClearQuest with Microsoft SQL Server databases.
1271938: This technote identifies an issue that can occur in IBM Rational ClearQuest. When defining a sort order on a multiline field with a query, the database returns an error.
1366509: What steps can you follow to gather additional information for IBM Rational ClearQuest Support in resolving issues with the ClearQuest Web 7.1.x?
Notes from Rational Support
Happy Friday! Here's May's top content for ClearQuest ... the most referenced technotes used to answer your questions.
It's June already?!? Really?!?!
Time to run the numbers again... and here are the top ClearCase technotes used by our support engineers in May to answer YOUR questions.
1131335: How can you collect IBM Rational ClearCase logs and diagnostic data on Microsoft Windows to assist IBM Rational Client Support?