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IBM Innovate general sessions and other videos

AcdntlPoet Visits (1510)

Innovate has passed again, but that doesn't mean you missed it if you weren't there! We have a great collection of videos below including general sessions, keynotes, and press conferences! It's your one stop shop to remember what you heard while you were there, or to feel like you were!

Innovate@SPEED - Innovate 2014 Day 1 General Session- We all need to Innovate@SPEED. Kristof Kloeckner will kick off Innovate 2014 with technical insights to accelerate business delivery cycles with confidence and trusted outcomes. How do we deliver Efficiency@SPEED, Value@SPEED and Growth@SPEED? Technical leaders from IBM and our clients will deliver strong positions on Cloud, Mobile, Security, DevOps and Continuous Engineering in crisp, punchy 5-minute speed talks. Kristof's opening keynote will be a catalyst for an intense week of community sharing and networking, focusing on how IBM and its partners can help you become fast, agile and competitive.

But don't stop there... continue on with day two and all the other keynote and Watson videos below!

IBM Innovate 2014 Day 2 General Session

Innovate 2014 Mobile First Keynote

Internet of Things Keynote

Open Technology Summit Keynote

Continuous Engineering Keynote

Developing Next Gen Cognitive Apps with Watson Keynote

Innovate Watson Press conference

Watson Finals

Tags: youtube watson devops rational-client-support continuous-delivery videos rational innovate innovate2014

Blog recap from #IBMInnovate 2013 Rational Client Support Leadership

rthurber Visits (3232)

Did you miss any of the blogging action from Innovate? Well, we have you covered!

We have everything covered that our leadership team and social experts posted - from VoiCE, to DevOps, to Keynotes, to ISDZ.

Don't forget to check out the pictures we captured on the IBM RCS Flickr pool!

	VP & Leadership Blogs
Date	Topic / Link	Author
6-Jun	Hearing from Our Clients - Rational Board of Advisors	Jin Zhang
5-Jun	Super Women's Group #IBMInnovate 2013 Panel - The Audience Perspective	Jenn Becker
5-Jun	Rational ISDZ - People Committed to Your Success	Irene Bond
4-Jun	Learning about Innovation at #IBMInnovate 2013	Jenn Becker
4-Jun	What Do Our Enterprise Clients Want?	Jin Zhang
4-Jun	The Support Café at #IBMInnovate	John Banks-Binici
4-Jun	Meaningful ROI from AVP	Irene Bond
3-Jun	Serviceability: improving the ability to service Rational Solutions	Sharon Tavilla
3-Jun	One Global Team - Committed to Client Success	Mary Barry
2-Jun	Hello and welcome from John Banks-Binici at #IBMInnovate 2013	John Banks-Binici
2-Jun	Sharing my thoughts at the VoiCE Keynote - Improving the Client Experience	Wendy Toh
2-Jun	Have Questions? Visit us in the Support Cafe's Integrated Service Delivery Zone at #IBMInnovate!	Mary Barry
31-May	"Staying Ahead In Your Career" - a SuperWomen's Panel Discussion at #IBMInnovate 2013	Wendy Toh
30-May	Welcome to #IBMInnovate AVP customers!	Larry Paise
	Other Blogs
Date	Topic / Link	Author
7-Jun	The year of social: takeaways from IBM Innovate 2013	Jason O'Donnell
6-Jun	Thursday's RCS Sessions at #IBMInnovate! #IBMRCS	Jason O'Donnell
5-Jun	Wednesday's RCS Sessions at #IBMInnovate! #IBMRCS	Jason O'Donnell
5-Jun	DevOps Wednesday at #IBMInnovate: Value and Added Resources	Jason O'Donnell
4-Jun	Tuesday in DevOps at #IBMInnovate	Jason O'Donnell
4-Jun	Tuesday's RCS Sessions at #IBMInnovate! #IBMRCS	Jason O'Donnell
3-Jun	Monday's RCS Sessions at #IBMInnovate! #IBMRCS	Jason O'Donnell
3-Jun	DevOps at IBM Innovate- Recapping a bit of Monday's highlights	Jason O'Donnell
2-Jun	Sunday's RCS Sessions at #IBMInnovate! #IBMRCS	Jason O'Donnell
20-May	Rational Client Support session schedules at #IBMInnovate	Jason O'Donnell

Tags: isdz leadership blogging rational-client-support rational ibmrcs ibminnovate avp rational-client-success keynotes devops innovate2013 blogs voice innovate

Thursday's RCS Session at #IBMInnovate! #IBMRCS

AcdntlPoet Visits (1482)

Here's today's last reminder of the upcoming RCS session to help you plan the day during breakfast! To help you remember what you've attended when you get back home, you can reference the full RCS sessions list in our prior post here.

Session ID #

Day

Time

Room

Topic

SUMMARY

HOSTS

RDA-1969

Thursday

9:45 - 10:45

Swan 9

Case Study: Lessons Learned Deploying Rational Products at Telllabs

As IBM moves to a common install technology, a number of challenges and opportunities arise in large enterprise environments. In particular, using the IBM Installation Manager technology to manage large scale deployments in environments with limited user control requires careful planning to complete successfully. This session looks at real world examples that use the Installation Manager to deploy a number of IBM Rational products including Rational Software Architect, Rational Functional Tester, and Rational Team Concert. Learn how one customer used the opportunities to overcome some of the challenges they faced. We will also look at broader lessons learned from these examples, and discuss best practices around the use of Installation Manager in large enterprise environments

Mark Guertin, Software Engineer - Rational Team Concert L3 Development

Christopher Quinones, Software Programmer Manager - IBM Package Developer, Common Component Build

Eric Dirks, Tellabs

So go on, add the session(s) to your InnovateSmartSite.com agenda and be sure you don't miss out!

We really appreciate your attendance this week and hope you all have safe travels home later today, tomorrow, or into the weekend for those of you who extended your stay!

Tags: innovate2013 sessions rational-client-support innovate ibminnovate rational

Wednesday's RCS Sessions at #IBMInnovate! #IBMRCS

AcdntlPoet Visits (1322)

Here's today's reminder of the upcoming RCS session! Keep an eye here tomorrow as we post the final day's reminders at 7:30am EDT to help you plan the day during breakfast! And don't forget, you can always check out the full RCS sessions list in our prior post here.

We've got four great sessions by seven great RCS peeps for you today!

Session ID #	Day	Time	Room	Topic	SUMMARY	HOSTS
RDA-2590	Wednesday	10:00 - 11:00	Swan 9	Common CLM administrator deployment challenges	This session will explore issues and strategies for CLM administrators, and how to avoid some of these problems when planning and enacting deployments, including presentation of some resources to enable administrator success. The presenters will introduce themselves and their roles and duties and speak on common escalations issues for Administrators as seen by Rational client success organizations. There will be a brief overview of resources for administrators. An example of resources for administrators will be demonstrated. The presenters will then answer questions and take comments.	Gerald Mitchell, Rational Global Response Team (GRT) Ginny Ghezzo, Rational Client Relations Craig Chaney, Jazz Server Development
	Wednesday	11:30- 12:30	Europe 3	Jazz Hub open forum discussion	Due to popular demand the Product Manager (Sreenivasan Rajagopal) for Jazz Hub is having an open forum discussion discuss everything Jazz Hub and address your questions.	Sreenivasa Rajagopal, Jazz Hub product manager
RDA-1856	Wednesday	1:45 - 2:45	Swan 9	Fast-Tracking the Deployment and Management of Multi-Instance Rational Team Concert Implementations and Integrations in a Multi-Network Environment	In this presentation, the audience will see innovative concepts in the areas of architecture, virtualization, and automation to support robust and complex Rational Team Concert environments – developed to reduce deployment overhead and increase ROI.. By leveraging virtual technologies and common best practices have helped in the development of a more modular, standardized implementation approach and architecture for RTC along with supporting services and integrations. This solution looks at an approach to solve the challenges of deploying across disconnected networks, allowing for a lean team of administrators to manage over 60 disparate environments both consistently and predictably. You will see innovative concepts in the areas of architecture, virtualization, and automation to support robust and complex RTC environments – developed in the name of survival.	Stephen Seifert, IBM Accelerated Value Leader Gray Ross, Raytheon Missile Systems
RCS	Wednesday	3:00 - 4:00	Europe 4	Tips & Tricks for Efficient IBM Online Support – Learn What’s Changed & How to Get Your Answers Quickly	IBM has made many updates to its online support tools over the past year. Learn the best practices for utilizing these exciting tooling changes and policy updates. We’ll discuss and demo the best ways to work with IBM’s online tools, obtain fixes, manage licenses, and engage IBM’s support engineers. This session is a “must-see” for all IBM clients – large and small. Additional bonus: We’ll be demoing dramatic design changes planned for later in 2013! See what's coming and provide feedback directly to IBM's web team leadership!	Patrick O’Connor, Communications Strategist, IBM Electronic Support Adoption
RPT-2377	Wednesday	4:00 - 5:00	Swan 10	Delivering Mobile CLM Reporting through RRDI	Are you ready to take your reports on the road? Within the CLM solution, IBM now offers an enterprise level reporting solution called Rational Reporting for Development Intelligence (RRDI). RRDI delivers dashboard style reports in a variety of formats. With the RDDI-compatible mobile extension in IBM Cognos, you can deliver highly interactive and self-contained reports to your mobile users. Managers and executives who require high-level and drill-down reports can make business decisions within their organizations on the go. Our goal is to demonstrate the mobile solution using the Cognos 10 Go! Mobile components. We will discuss the deployment, design, implementation, and user experience of IBM Cognos Active Reports. This report delivers powerful capabilities based on data from the CLM applications that your organization can use to make informed business decisions. Take your CLM reports to the next level and join us for a live demonstration on an Apple iPad.	Ben Silverman, SWAT/Escalation Engineer - RequisitePro/ Requirements Composer/ Rational Insight Chris Fleischer, Technical Support Engineer - Collaborative Lifecycle Management (CLM)

So go on, add the session(s) to your InnovateSmartSite.com agenda and be sure you don't miss out!

Tags: innovate2013 innovate rational sessions rational-client-support ibminnovate

Tuesday's RCS Sessions at #IBMInnovate! #IBMRCS

AcdntlPoet Visits (1177)

Tuesday's reminder for today's upcoming RCS sessions! We've got three great sessions you won't want to miss today! Keep an eye on the blog this week as we post the day's reminders at 7:30am EDT to help you plan your day during breakfast! And don't forget, you can always check out the full RCS sessions list in our prior post here to start planning tomorrow too!

Session ID #	Day	Time	Room	Topic	SUMMARY	HOSTS
AVP	Tuesday	1:00 - 2:00	Europe 4	AVP Knowledge Sharing Roundtable: Learning/Enablement Needs	Knowledge Sharing is a key initiative of the Accelerated Value Program. In this roundtable discussion, we'll exchange ideas for how Rational solution architects and administrators obtain the advanced knowledge necessary to effectively plan, deploy, and maintain their Rational infrastructure. We'll discuss the best sources of online information, explore opportunities for more formal learning, and exchange ideas for other enablement strategies aimed at ensuring that knowledge gained translates into improved stability and performance for your Rational tool environment.	Craig Branham, Curriculum Architect for Enterprise Modernization - Rational User Education Jim Tykal, IBM Accelerated Value Leader
1957	Tuesday	3:00 - 4:00	Oceanic 8	Jazzing up Rational Customer Service with Rational Team Concert and Rational ClearQuest using Open Services for Lifecycle Collaboration (OSLC)	With a number of disparate systems used to handle the various aspects of customer issues, we had a process of organized chaos that lacked efficiency and was full of communication issues. We needed to implement a new system that closed these gaps, improved efficiency, and customer satisfaction all while utilizing our products and current technology to the best of its abilities. We utilized a combination of Rational ClearQuest (CQ) and Rational Team Concert (RTC) to handle customer escalations, situations, enhancements, and defects. The use of OSLC allowed us to create an integrated solution with RTC work items and CQ records to reduce information duplication and operational costs, foster collaboration between support and development, improve metrics gathering, and simplify the user experience. Rational is sharing our best practices with our customers so they have a better understanding of how we use our own tools and how they can help you get issues resolved.	Christopher Quinones, Software Programmer Manager - IBM Package Developer, CCB, ROCR
RDA-1481	Tuesday	4:15 - 5:15	Swan 9	Strategies for planning and completing a successful CLM upgrade	Rational CLM products are powerful tools and as time goes on, it may be come time to upgrade to the latest version to make use of more features, add in a product offering, or migrate to a different application server. Upgrading and migrating as time goes on can require additional planning for downtime, additional product and version dependencies. Designing and implementing a strategy for success is crucial for a smooth transition. As an example, moving from an older version of Rational CLM products such as 2.0.1.1 to the latest versions require moving through intermediate steps and a thorough understanding of system setup and requirements through the process is critical to success.	Gerald Mitchell, Rational Global Response Team (GRT) Paul Ellis, Rational Global Response Team (GRT) Rosa Naranjo, Jazz Jumpstart - CLM Upgrades, OSLC, RRC/RM