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Notes from Rational Support
Notes from Rational Support: IBM Rational Client Support content delivery coordinated by Naomi Guerrero. We follow the IBM Social Computing Guidelines.
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    New video about resolving a resource problem with RDz

    mquimby 060001FAVB | | Visits (4635)

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    There is a new video on IBM Education Assistant for Rational and the IBM Rational Support YouTube channel for Rational Developer for System z. Have you ever experienced a "could not create the Java Virtual Machine" error when trying to start RDz? This video helps you troubleshoot and resolve the problem. You are guided through the process of adjusting the resources used by the client so you can start it again. Thanks to Kelly for creating this video!   Rational Developer for System z  ... [More]

    Tags:  youtube hot-support-content rdz multimedia education systemz top-content ibm-education-assistant

    Education videos available for Rational Developer for AIX and Linux

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    Rational Developer for AIX and Linux has made its debut on IBM Education Assistant for Rational ! These videos cover various topics for C/C++ and COBOL developers such as multi-machine development, command line code coverage, hybrid debugging and more. These videos are also available on the IBM Rational User Education YouTube channel . Thanks to the authors Chris, Thomas, Farhan, and Rick for putting together this great education.   Rational Developer for AIX and Linux     Multi-Machine C/C++ Development... [More]

    Tags:  hot-support-content rational-client-support youtube demo rda top-content iea

    Video on how to use IBM Support Assistant Lite with CLM

    mquimby 060001FAVB | | Visits (6339)

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    There is a new video for the CLM products Rational Team Concert, Rational Quality Manager, and Rational Requirements Composer. The video demonstrations how you can gather and send diagnostic logs to support using IBM Support Assistent Lite. The video is available on IBM Education Assistant for Rational and the IBM Rational Support YouTube channel . Here are the links:   Rational Collaborative Lifecycle Management   Video on IBM Education Assistant with a downloadable version is  here . Video on the... [More]

    Tags:  rrc rqm isa rtc youtube clm hot-support-content iea demo top-content rational-client-support

    New ClearQuest videos and RQM tutorials available

    mquimby 060001FAVB | | Visits (6760)

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    We have some new education content for Rational ClearQuest and Rational Quality Manager! For ClearQuest there are new videos available on IBM Education Assistant for Rational and the IBM Rational User Education YouTube channel demonstrating multi-record updating and hiding records. For RQN, there are four new tutorials available on IBM Education Assistant for Rational covering various use cases for V4.0. Check out the links to the content below. Thank you to Judy and Brianna for this great... [More]

    Tags:  tutorial clm top-content cq rational-client-support rqm demo hot-support-content iea youtube

    New RFP video and RRC tutorials now available

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    We have some new education content for Rational Focal Point and Rational Requirements Composer! For RFP, there is a new video available on IBM Education Assistant for Rational and the IBM Rational Support YouTube channel . This video demonstrates the usage of review processes in RFP. For RRC, there are six new tutorials available on IBM Education Assistant for Rational covering various use cases for RRC 4.0. Check out the links to the content below. Thank you to Virgil, David, and... [More]

    Tags:  demo tutorial rfp rational-client-support rrc iea youtube clm top-content hot-support-content

    Enterprise CLM and RRDI deployment series now on YouTube

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    The video series showing an example of a CLM and RRDI enterprise deployment featured on IBM Education Assistant for Rational is now also available on the IBM Rational Support YouTube channel !   Rational Collaborative Lifecycle Management     Check out the Rational CLM Enterprise Deployment Series playlist on the IBM Rational Support YouTube channel.   Author : Philippe Chevalier Editors : Denise McKinnon, Matthew Quimby  

    Tags:  rrc demo top-content iea rrdi rtc clm rqm rational-client-support hot-support-content

    RDz Server Health Checklist document available

    mquimby 060001FAVB | | Visits (5688)

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    Check out this newest knowledge collection from Rational Client Support, a RDz Server Health Checklist by support engineer Roger Newton!         Title: Rational Developer for System z Server Health Checklist   Abstract: The IBM Rational Developer for System z (RDz) Server Health Checklist is a guide to aid with the installation and configuration of RDz. This document is a supplement and not a replacement for the existing RDz publications. Released: June 11, 2013 Authors: Roger Newton    

    Tags:  whitepaper top-content rdz hot-support-content article rational-client-support

    Rational license key file management white paper available

    mquimby 060001FAVB | | Visits (5295)

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    Check out the newest white paper from Rational Client Support, a licensing paper by support engineer Karthik!                     Title: Rational License Key File Management   Abstract: This white paper paper describes the different type of licenses for IBM Rational products and effective ways of managing license files for these products. Released: June 7th, 2013 Authors: Karthik M Publisher: Matthew Quimby     image credit: (cc)... [More]

    Tags:  whitepaper hot-support-content rational-client-support licensing top-content article

    Enterprise CLM and RRDI deployment example on IBM Education Assistant

    mquimby 060001FAVB | | Visits (6160)

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    There is an information packed, 24-video series now available on IBM Education Assistant for Rational . The video series demonstrates an example enterprise deployment of Rational Collaborative Lifecycle Management (RTC/RQM/RRC) with RRDI. Special thanks to Rational Client Support engineer Philippe Chevalier for his work on creating this series!   Rational Collaborative Lifecycle Management     CLM Enterprise Deployment example video series: Available in the Installation category for the CLM 4.0.1... [More]

    Tags:  rational-client-support clm rrdi iea hot-support-content rrc rtc rqm top-content demo

    New video for ClearQuest and Rational Team Concert OSLC integration

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    There is a new video available on IBM Education Assistant for Rational , and the IBM Rational Support YouTube channel . This video covers the configuration of prefill for records linked between ClearQuest and Rational Team Concert with OSLC.  This video is brought to you by Rational Client Support engineer, Raymond Pearse.     Rational ClearQuest and Rational Team Concert     Configure prefill for OSLC-linked records between ClearQuest and Rational Team Concert Video on IBM... [More]

    Tags:  rtc hot-support-content rational-client-support top-content youtube cq oslc demo iea

    New DOORS and licensing videos on IBM Education Assistant

    mquimby 060001FAVB | | Comments (2) | Visits (7019)

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    There are new videos available on IBM Education Assistant for Rational . First, there is a new video about license activation kits for Rational SDP products. Secondly, there is a video for Rational DOORS that covers database logging on Windows. The DOORS video is also available on the IBM Rational Support YouTube channel . Rational DOORS   Title : Enable database logging on Microsoft Windows Video on IBM Education Assistant... [More]

    Tags:  doors top-content demo iea rational-client-support youtube licensing hot-support-content

    IBM Education Assistant videos for ClearQuest, Rational Team Concert, and licensing

    mquimby 060001FAVB | | Visits (5431)

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    There are new videos available on IBM Education Assistant for Rational , including Rational Team Concert integration details for ClearQuest and Rational license key configuration topics.     Rational ClearQuest and Rational Team Concert     Configure an OSLC integration between Rational ClearQuest and Rational Team Concert   Author : Mike Fox     Rational common licensing     Configuring the license server to use a named user license on UNIX Merge '.dat' and '.upd' license files for license server deployment Author : Muthu Nagaranthinam    ... [More]

    Tags:  licensing cq oslc top-content rational-client-support demo hot-support-content rtc

    Load Generation Agent white paper for Rational Performance Tester

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            Title: Rational Performance Tester 8.3 Load Generation Agent Architecture and Support   Abstract: This white paper provides information on the new Load Generation Agent feature in Rational Performance Tester (RPT) V8.3. The feature is a replacement of Agent Controller. The white paper covers topics including installation, configuration, and troubleshooting. Released: March 22, 2013 Authors: Kevin Mooney, Richard Ptasnik    

    Tags:  rpt rational-client-support hot-support-content article top-content whitepaper performance

    New videos for CLM, Change, and Rational Directory Server

    mquimby 060001FAVB | | Visits (5755)

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    There are new videos available on IBM Education Assistant for Rational . There are several videos covering topics for the Rational CLM products and migrating users between Rational Change and Rational Directory Server. Check them out!   Rational Collaborative Lifecycle Management     Changing the public URL of the Jazz Team Server      Rational Team Concert     Installing for CLM with Tomcat and Derby     Rational Requirements Composer     What is new in version 4.0   Rational Change and Rational Directory Server    ... [More]

    Tags:  rds multimedia rtc rqm hot-support-content education ibm-education-assistant top-content change rrc

    New Rational License Key Server video on IBM Education Assistant

    mquimby 060001FAVB | | Visits (4658)

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    There is a new video available on IBM Education Assistant for Rational . This video demonstrates how to setup redundant servers for IBM Rational License Key Server.   Rational common licensing   Setup redundant license servers on Microsoft Windows      Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.   What is IBM Education Assistant? IBM Education Assistant is... [More]

    Tags:  hot-support-content education ibm-education-assistant licensing multimedia top-content
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