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Over the course of 10 weeks in Q4 2013, developerWorks Rational featured a modeling tip for systems engineers each week from Bruce Douglass. Undeniably, Bruce's 35 years of experience and credentials make him the perfect person to provide this information, and he does so with humor- which makes it all the more fun. We think these are some fabulous hints and tips and hope you find these tips helpful in your daily work as well:
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Hot off the presses is the detailed version of the IBM Software E-mail Processing System (EPS) Help:
The E-mail Processing System (EPS) is a tool to allow registered users of IBM Software products to submit and track problems with IBM Software Support engineers by using plain e-mail. EPS is one of several ways you can submit and track problems with IBM Software Support. Other ways are by telephone and web. You may submit and track a problem by telephoning a contact center in your region.
And now you can easily find help in this detailed document, or even get a compact version of this document's Help information by sending an e-mail message to sw_s
image credit: (cc) flickr user Jonathon Narvey