RohitBalduwa 2700066W8H Visits (372)
The logical port specifies the server on which IBM Rational SAP Connector is installed. It is used to transfer data to the external Defect Management Tool. The Web AS HTTP or HTTPS port is used, depending on the information in the URL.
Each logical port is attached to a consumer proxy. These ports are used by Solution Manager and Service Desk when they need to call the Rational Connector.
Steps to setup the logical ports:
dmmckinn 1200006SCS Visits (369)
If you are looking for some help in getting started with integrations supported in the CLM and SSE solutions, you may want to check this article: Integration: Where to start?.
The Integration topics in the article (and in related sections) are intended to provide information about integrations supported in the Collaborative Lifecycle Management and Systems and Software Engineering solutions in terms of technology, maturity, and ability to support some high priority usage scenarios. It will focus initially on the ALM Core solution set of products, ensuring that the integrations are accurately and completely documented and validated for the scenarios identified. The focus will grow over time to include integrations with other IBM tools in the context of, and with third-party tools that have been identified as high priority by customers.
It starts with a description of ALM Core and continues on from there:
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More on the CLM SAP integration...
A self-signed certificate is to be provided by the SAP Solution Manager and imported into the IBM Rational SAP Connector so that a trust relationship is established.
Steps to configure Client Side for SAML authentication:
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Here are some additional details about the CLM SAP integration. There will be more related topics coming your way - stay tuned...
Solution Manager system documents are displayed by link in the external test management tool. You must activate a service to make this possible.
The service allows following the OSLC “Specified Link” from a Rational Requirements Composer requirement to a Solution Manager blueprint requirement document.
This section uses the External Test Management with IBM Rational Quality Manager > Activate Service to Display Solution Manager Documents.
RohitBalduwa 2700066W8H Visits (491)
SAML is the authentication mechanism that is required for the exchange of data between SAP and the Rational Connector. It’s like two people exchanging keys to each other’s houses. Without the address of the other person’s house, the key can’t be used.
Steps to configure the Server Side for SAML authentication:
Kiran Byrappa 270001YMWT Visits (584)
Post upgrade of your CLM application you may come across the below error while trying to access any Project Areas in Rational Quality Manager.
The error occurs when QM is not deployed correctly which could be the result of an incomplete / improper upgrade process and when WebSphere cache was not cleaned prior to deploying 5.0.2 war file.
Checking the logs reveals the below error:
You may follow the below steps to redeploy QM:
3. Re-deploy QM.war
4. Redo the group mapping in WebSphere by following the below steps:
Map security roles to a user or repository group:
a) Go to Applications > Application Types > WebSphere enterprise applications.
e) Enter a search string to return your group names from the LDAP server. Click Search to run the query.
AcdntlPoet 2700019V2G Visits (651)
Rational Team Concert: Create a Work Item Attribute- This video describes how to create a work item attribute in Rational Team Concert v4.0.3.
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Rational Team Concert: Create an enumeration attribute type- This video describes how to create an enumeration attribute type in Rational Team Concert v4.0.3.
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Rational Team Concert: Create a Work Item Type- This video describes how to create a work item type in Rational Team Concert v4.0.3.
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Rational Team Concert: Customize the Work Item Editor- This video describes how to customize the work item editor in Rational Team Concert v4.0.3.
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Rational Team Concert: Define a workflow with approval tracking- This video describes how to define a workflow with approval tracking in Rational Team Concert v4.0.3.
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Introduction to the Data Collection Component and Jazz Reporting Server for CLM V5.0 - This presentation provides an overview of the Data Collection Component (DCC) and Jazz Reporting Server (JRS) for IBM Rational Collaborative Lifecycle Management (CLM) V5.0. There is also a comparison of the new features to the previous reporting solutions.
JackSchneiderCO 270007HB0G Visits (750)
LIVE TWEETING DURING THE WEBCAST! USE #GRUCSAFe TO FOLLOW AND SUBMIT QUESTIONS AND COMMENTS TO OUR SPEAKER
Are you looking for tooling to enable your Scaled Agile Framework™ (SAFe) transformation and confused about your options? Come learn about the new SAFe support in the CLM 6.0 release that allows you to set up a SAFe Program with SAFe Teams quickly and easily, providing work item types, attributes and workflows, reports, plans, and queries, and process mentoring to help drive adoption of the SAFe methodology. The solution comes out-of-the-box with IBM Rational Team Concert 6.0 (RTC) (one of three products included in CLM 6.0), providing all of the same collaborative capabilities of IBM Rational solution for Collaborative Lifecycle Management (CLM) for SAFe Programs, enabling you to support both new and existing projects, track work across multiple inter-dependent teams, and gain visibility into software development and delivery across your executing program.
Amy Silberbauer, Executive IT Specialist, Solution Specialist, Enterprise Scaled Agile, SAFe, DevOps Steer
Amy Silberbauer is an Executive IT Specialist in the IBM Rational organization. She currently serves as a Solution Specialist responsible for defining and driving Rational’s DevOps Steer and Scaled Agile solutions. She has hands on experience leading an internal SAFe (Scaled Agile Framework) transformation project, evangelizing SAFe concepts within Rational and beyond to other teams in IBM, and working with customers considering similar transformations. She is a Certified SAFe Program Consultant. She is a recognized subject matter expert on software development lifecycle solutions, including Enterprise Modernization and SOA.
Jean-Louis Marechaux, Worldwide Technical Enablement Lead for CLM-IT segment
Jean-Louis Marechaux (aka JL) is the Worldwide Technical Enablement Lead for the “CLM-IT” segment. He works for IBM Rational Software and has 18+ years of experience with software development. In his technical leadership role, JL focuses on IBM DevOps Services, Application Lifecycle Management (ALM), and Agile practices. Before joining the Rational group, Jean-Louis worked as a Solution Architect for IBM Global Business Services and other IT organizations. He has been involved in architecture, design, development, and methodologies. Follow Jean-Louis on his blog: Pragmatic Architecture - http
***Dial in codes will be sent a few minutes before the webcast and posted in the online meeting.
By registering for this webcast you are allowing the GRUC to provide your information to IBM and/or webcast sponsors for direct contact regarding IBM products and promotions. You will also receive a complimentary membership to the Global Rational User Community.
AcdntlPoet 2700019V2G Visits (768)
Installing and configuring IBM Rational CLM 5.0.2 with Derby and Tomcat- This video demonstrates how to install and configure IBM Rational Collaborative Lifecycle Management 5.0.2 with Derby and Tomcat.
How did the IBM Software Accelerated Value Program help a Financial Services Company save big bucks?
AcdntlPoet 2700019V2G Visits (819)
How did the IBM Software Accelerated Value Program help a Financial Services Company save big bucks?
Financial Services Company (FSC) is one of the world’s largest banks with worldwide operations serving more than 75M customers. They’ve made a significant investment in IBM Rational’s software development solutions, including Rational TeamConcert (RTC), Requ
FSC has a very intricate ecosystem and although RTC performed as expected, the loss of confidence in RRC and BF threatened the migration of 18,000 MKS users to RTC. The client found working with Rational Customer Support to be a very frustrating process as complex interactions between BF and RTC elongated the identification of root cause and remediation. The integration between RTC and BF did not meet user expectations and there were serious questions about BF’s to perform at scale.
To address the integration issues AVP engaged the Customer Satisfaction Project office (CSPO) and Development. Regular checkpoints with the client improved communication and collaboration and Development produced 5 hotfixes that solved this problem.
Now focused on performance, AVP arranged for BF Development to create a series of performance tests using environment variables similar to Financial Services Company’s and increasing user load. The checkpoint meetings monitored test progress and documentation recording settings and results. This also exposed a number of unnecessary workflows which AVP help eliminate, further increasing output. After 3 months BF was stable and performing satisfactorily, without degradation, above the maximum users levels FSC had set. The client was then satisfied their BF investment would produce the requisite ROI. The migration from MKS was back on track!
RRC users around the world were experiencing varied response times with some functions taking too long to respond or refresh. Upon learning that Financial Services Company planned to engage its own performance test team, AVP engaged the Rational Executive and Global Response Teams (GRT) to partner with the Financial Services Company performance group. To understand the problems being encountered, the AVL (Accelerated Value Leader) obtained previous measurements of RRC function response times and network latency from Financial Services Company’s global sites. AVP also arranged for a GRT resource to work onsite to measure system responses and recommend optimized server settings.
GRT discovered that Financial Services Company was using an unsupported topology with RTC and RRC sharing the same server – and would never achieve the desired performance. To improve performance in the short term, IBM recommended migrating to a later version of RRC and adjusted server settings on the unsupported topology to approach target performance levels. AVP also identified the impact using the newer version of RRC would have on other tools in use.
AVP facilitated daily checkpoint calls with the client and extended IBM team. A number of PMRs were raised, which resulted in 2 hotfixes being applied to RRC. Use of the newer, patched version of RRC and tuned server settings allowing the Financial Services Company performance team to report that the product was suitable for use, but the impending move to a new data center necessitated architecting a supported topology. AVP has continued to work with Financial Services Company to ensure that the data center design and implementation will optimize the performance of the Rational solution and ensure Financial Services Company’s ROI.
With AVP coordinating and prioritizing the efforts of FSC and IBM, solution stability and performance have improved, as has the quality of the partnership between our two companies. Increased confidence and usability has positively impacted productivity of Financial Services Company’s global analysts and developers.
Randy.Simmons 270002WWMT Visits (815)
My name is Randy Simmons and I am a Rational Collaborative Lifecycle Management (CLM) Support Engineer specializing in the Requirements and Quality Management Tool. I was tasked to create a Video Series to give internal IBMer’s and external customers a basic understanding and troubleshooting options to use when Java related problems occur using the CLM suite of Tools.
This “Non-Programmer's Guide to Troubleshooting Java in CLM” video series covers the topics below. It will make you more aware of the Java Tools available for download at IBM DeveloperWorks. It give you some background about how Java and JVMs work, what data Rational Support is looking for, and the understanding of how you would go about troubleshooting Java or Performance related issues.
Click through the titles to watch the four videos, or click play on the embedded playlist at the end:
1. Introduction to Java for CLM: This video is a recording from an education session "Non-Programmer's Guide to Troubleshooting Java in CLM". This video provides an introduction to Java for IBM Rational Collaboration Lifecycle Management V5.0 users.
2. Garbage Collection in Java for CLM: This video provides an overview of Java Garbage Collection for IBM Rational Collaboration Lifecycle Management V5.0 users.
3. IBM Diagnostic and Monitoring tools for Java with CLM: This video provides an overview of some Java diagnostic and monitoring tools for IBM Rational Collaboration Lifecycle Management V5.0 users.
4. Interpreting Unresponsiveness with Java for CLM: This video provides some examples of what to do when experiencing Java unresponsiveness with IBM Rational Collaboration Lifecycle Management V5.0.
Note: The above list is organized in the link to the embedded playlist below: http
RohitBalduwa 2700066W8H Visits (878)
The Collaborative Lifecycle Management (CLM) upgrade scripts - Jazz Team Server (JTS), Change and Configuration Management (CCM), Quality Management (QM), Requirements Management (RM) provides an additional command line para
This new command line para
The upgrade scripts also provides other parameters(such as -noPrompt -noStepPrompt –overwrite -noVerify)
As a result, the automation of the upgrade scripts can be achieved by prevent all the user interactions.
An example command to perform JTS upgrade by suppressing all the user interactions:
However, vvc_upgrade.bat, dm_upgrade.bat, and relm_upgrade.bat don't support the noEditor option.Therefore, running these three upgrade batch files still require manual user interaction.
mquimby 060001FAVB Visits (1324)
There are some new videos published to the IBM
Rational Performance Tester
Rational Team Concert
Rational Developer for i
mquimby 060001FAVB Visits (1145)
There are three new videos from Rational Support that have been published to IBM Education Assistant and YouTube. Below is a list of helpful videos for Collaborative Lifecycle Management (CLM) and Rational Licensing.
These videos are available on the IBM Rational Deploy, IBM Rational User Education, and IBM Rational Support YouTube channels. Subscribe to them to stay up to date on the latest videos! Here is a look at one of the CLM videos:
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WHAT COMPELS AN IBM PARTNER TO PUT SUCH A MAGNITUDE OF TRUST IN IBM RATIONAL AVP?
One of IBM’s largest competitors is also one of IBM's most important business partners for software and systems. This Consulting Firm’s goal is to standardize how they approach software delivery for their clients. They consider Rational to be a good technology fit in this area, so they have made the Collaborative Lifecycle Management (CLM) solution and other Rational products the critical foundation of their software delivery process. This is a clear endorsement of IBM Rational products and strategy by one of the world’s leading companies.
Since 2007, this Consulting Firm has also invested in a successfully evolving partnership with the experienced Rational Accelerated Value Program (AVP) team. AVP is Predictive, Preemptive and Proactive - bringing fast ROI for Rational Software clients across the globe. Consulting Firm relies on their AVP team for advice on their overall software deployment strategy, guidance on successful roll out of Rational tools, and the management of expedited resolution for cost-inducing software issues. The client considers the AVP team to be a high value extension of their own teams and have granted access to several of their internal systems and environments to make collaboration and troubleshooting easier- showing ultimate trust with IBM AVP.
The flexibility and personalization of the Accelerated Value Program has meant that the service continuously adapts to align with Consulting Firm's needs, so it is no surprise that the by the end of their current contract they will have been a AVP client for a full decade! AVP’s comprehensive knowledge of their customer’s business goals, ecosystem and topology helps ensure that the team is well positioned to dynamically respond to changing business conditions, partnering for continued success.
EXAMPLES OF HOW CONSULTING FIRM’S BUSINESS WOULD HAVE BEEN IMPACTED WITHOUT THE GUIDANCE OF THE EXPERIENCED RATIONAL ACCELERATED VALUE PROGRAM TEAM
2. Working with IBM Level 2 support and IBM Development, the AVP team arranged for the delivery of more than 20 hotfixes for Consulting Firm's CLM deployments in 2013. Without these hotfixes Consulting Firm would have had to upgrade all 1000+ of their CLM deployments to each quarterly release. Avoiding 5 additional upgrades saved Consulting Firm $3.08 million (1000 deployments X 8 hours per upgrade X 5 upgrades X $77/hr FTE cost).
OVER THE PAST YEAR, THE AVP TEAM HAS COLLABORATED ON SEVERAL WINS WITH CONSULTING FIRM’S STAKEHOLDERS. READ JUST SOME OF THE IMPRESSIVE AVP ACHIEVEMENTS BELOW:
WHAT’S AHEAD FOR THE CONSULTING FIRM’S AVP PARTNERSHIP IN THE FUTURE?
Arun K Sriramaiah 2700076GE8 Visits (1095)
CLM License Server idle standby deployment with CLM Licenses on 2 servers (Primary and Backup).
An AVP customer’s Rational Software migration program is seriously threatened until Rational Accelerated Value steps in to turn it around!
An AVP customer’s Rational Software migration program is seriously threatened until Rational Accelerated Value steps in to turn it around!
The Challenge: IBM Rational Requirements Composer (RRC) is mission critical for this mobile device company, but repeated Jazz Team Server (JTS) crashes jeopardized product reputation to the point that frustrated users were ready to throw out the tool. IBM Collaborative Lifecycle Management (CLM) is this company’s central CLM offering, serving thousands of R&D users, from Asia to the US. This client typically deploys the latest CLM release 1-2 months after GA. The fully virtualized environment, which also includes Insight, is hosted and operated in Europe, by a team of four. Two IBM Accelerated Value Leaders and one IBM Accelerated Value Specialists cover the client’s CLM usage in Europe, and work closely with the local team.
Following the phone maker's recent migration of a large RequisitePro baseline to the RRC server, the JTS server had experienced a very high CPU load, caused by RRC views which had been migrated from ReqPro. To temporarily rectify this problem, the client had to continually restart JTS several times a week. On further investigation, the root cause was found to be an RRC product defect, whereby the RRC views were generating a Jena query service in the JTS server which was not terminating in a timely fashion.
As a consequence of the perceived RRC system instability, the telecom company’s R&D design units ceased further migrations, and laid down a short deadline challenge to IBM to find a resolution.
CLM Development wanted to have the CLM tools ready and did not want to risk modifying or adding any new features as this may have caused a delay in the release date of the CLM new version.
The client’s AVP team leveraged its relationships with key IBM specialist teams and engaged CLM L3/IBM Development to participate in regular status update calls about the issue. AVP was able to put the client's case forward to gain agreement from IBM Development that a testfix should be prioritized and made available within the client's deadline. Without AVP intervention, this fix would not have been available within the time frames critical for this client’s product delivery commitments.
By helping to expedite the testfix, the IBM Rational AVP team was able to assist the client’s CLM administrators with providing the solution to the end users, reopening the channels for the client's planned migrations.
Remaining a market leader in the global mobile device race is a brutal quest and the top position goes to the company executing flawlessly. With a $MB market at stake the value of an on time delivery is almost priceless. This client’s Tangible ROI from AVP: Incalculable
Want to know more? Ask us how we did that at:
mquimby 060001FAVB Visits (1426)
There are some new videos available for the Rational Collaborative Lifecycle Management (CLM) products. Two of the topics are the integration of the Data Collection Component into Rational Insight and in the installation of the V5.0 Jazz Reporting Service. There is another video that focuses on exporting and importing system definitions with enterprise edition of Rational Team Concert (RTC), a method you can use to provide system information to Rational Support. Thank you to support engineers Ben Silverman and Olivier Gauneau for creating the videos.
Here is a look at one of the videos:
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RohitBalduwa 2700066W8H Visits (3828)
While using IBM WAS as an application server, there might be a need to understand certain artifacts here.
This helps in understanding the internal behavior and identifying the components in IBM WAS.
When you use the Administrative console to configure IBM WebSphere, certain XML files are updated internally. Here are the details:
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There are videos available for IBM Rational Insight that show you the various tasks behind configuring ETL data collection for the Rational Collaborative Lifecylcle Management (CLM) solution. There are three videos available on IBM
Thank you to Jeff for his work on this video!
Sumant Renukarya 270002B42N Visits (1638)
Consider this scenario: An Analyst removed and deleted certain artifacts within a IBM Rational Requirements Composer (RRC) module. These artifacts were linked to IBM Rational Team Concert (RTC) work items.
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While I am writing this note, there have been just a few instances where Collaborative Lifecycle Management (CLM) users have faced the issue below. This note is to gather the set of data required for investigations involved in specific situations, as this. I intend to write more notes on this line, which I expect would help users to send to support.
One of the user ID throws errors when trying to access URL for both the CCM & QM applications, but works just fine for JTS. This user ID has been assigned licenses - RQM Quality Profession Floating & RTC Developer Floating. However, it is not checked in both the CCM & QM servers but is checked on the JTS for the license.
Have you pulled together your platform upgrade plans for 2014? Do you know if your IBM Rational Collaborative Lifecycle Management (CLM) environment will be supported on the platforms you plan on upgrading?
AcdntlPoet 2700019V2G Visits (1840)
We're always working to bring you deeper value to the products you use. From our support perspective, this doesn't just mean troubleshooting tips or solutions to errors. It also means larger implementation content and best practices! Helping you avoid issues by highlighting best practices before trouble is seen is just another of those ways we help make sure you are as successful with these products as you need to be! That's exactly why we bring you this periodic series of roll-ups from our developerWorks Rational community and libraries... that in mind, here's the past few weeks' articles that went live on developerWorks Rational:
What's new in Rational Lifecycle Integration Adapters
What's new in Rational Software Architect and Design Manager
Top 10 modeling hints: #4 Design patterns reuse proven solutions
IBM Rational Lifecycle Integration Adapters Standard Edition extends the IBM Rational solution for Collaborative Lifecycle Management (CLM) with integrations to select third-party tools. These adapters also provide integrations for Rational ClearQuest. The Rational Lifecycle Integration Adapters Standard Edition enables you to continue using your existing lifecycle tools and benefit from the many capabilities found in the Rational solution for CLM products.
Monica Luke lives in the Boston, Massachusetts area. With more than 20 years experience in software engineering, she joined IBM Rational software 10 years ago in the test organization. During her 17 years as a test automation engineer and architect, she has repeatedly tackled the tough problems of building test automation solutions through frameworks that last and build triggered test solutions for complete lights-out testing. Testing and test automation remain a passion, and that has led Monica to move into the product management organization, where she has the opportunity to tackle these tough problems in the testing tools. Monica currently spends a lot of her time thinking about the challenges of Continuous Testing. Using an outside-in scenario design approach, Monica is happily influencing the next wave of Rational testing tools.
Visit Monica's developerWorks profile: http
Read all of Monica's developerWorks content: http
New DevOps events
The agile architect
Go agile to deliver SAP enhancements
Mobile development and continuous software delivery
IBM Rational DOORS getting started
Simplify integration testing with Rational Integration Tester
Extend IBM Rational Test Lab Manager for test asset management
Top 10 modeling hints: #5 Only 4 (+1) diagrams are required
Create custom reports with BIRT and Rational Team Concert
Create high quality code with IDEs
Top 10 modeling hints: #6 Model-based hand offs preserve fidelity
Another featured download:
IBM Rational DOORS