Here are technotes our Technical Support Engineers (TSEs) referenced most often in June in providing answers for our clients ... check 'em out!
1131335: How can you collect IBM Rational ClearCase logs and diagnostic data on Microsoft Windows to assist IBM Rational Client Support?
1208895: Is there a way to collect IBM Rational ClearCase logs and diagnostic data on Linux, AIX, HP-UX and Solaris to assist Technical Support?
1302974: This document serves to supplement the Installation and Upgrade Guide by summarizing the system requirements for IBM® Rational® ClearCase®, ClearCase MultiSite® version 7.1.x on Microsoft® Windows®, UNIX® and Linux®.
1239315: This document serves to supplement the Installation and Upgrade Guide by summarizing the system requirements for IBM® Rational® ClearCase®, ClearCase MultiSite®, ClearCase LT® version 7.0.x.x on Microsoft® Windows®, UNIX® and Linux®.
1265307: Where can you locate the currently available Releases, iFixes and Fix Packs for IBM Rational ClearCase Family version 7.x on Microsoft Windows, Linux and UNIX?
1117638: Is IBM® Rational® ClearCase® supported for use through a firewall, can it be configured to use the ClearCase MultiSite® variables, CLEARCASE_MIN_PORT and CLEARCASE_MAX_PORT, and what is the expected behavior when a desktop firewall is configured in the environment?
1122515: This technote explains how to remove IBM® Rational® ClearCase® checkout references that are cataloged in the VOB database after a view is removed or becomes inaccessible using the, cleartool rmview -uuid, command on Microsoft® Windows®, UNIX®, or Linux®.
1224586: This document explains which versions of Eclipse™ are compatible for use with IBM® Rational® ClearCase® Remote Client (CCRC), both the plug-in version and the rich client platform (RCP) for Microsoft® Windows®, Linux® and UNIX®.
1125258: This document provides supplemental information to the IBM® Rational® ClearCase® Administrator's Guide about the Lock Manager.
1142584: On Microsoft Windows XP, Windows 2000, Windows 2003 or Windows NT 4.0 32 bit systems, IBM Rational ClearCase processes are dying unexpectedly. This technote describes some of the symptoms related to this problem as well as a possible solution.
1404683: Does IBM Rational ClearCase support the Microsoft Windows 7 operating system?
1234135: This technote explains how to resolve the error, cleartool Error: Failed to record hostname, when trying to register or create an IBM Rational ClearCase VOB or View on Microsoft Windows, UNIX or Linux.
1358628: How can I enable debugging for IBM Rational ClearCase and IBM Rational ClearQuest installations using Installation Manager?
1120317: Why are IBM Rational ClearCase elements moved to the VOB's lost+found directory and how do I remove them once there?
1125838: What must be done in an IBM® Rational® ClearCase® and ClearCase MultiSite® environment when the IP address, hostname or NIS configurations are changed?
1149511: What is the support policy for Anti-Virus Scanners installed on IBM® Rational® ClearCase® clients and servers and are there any transcripts of known configurations for Virus scanners that are compatible with VOB and View servers?
1177467: Is there a collection of knowledge which attempts to address some possible causes and solutions related to starting the IBM® Rational® ClearCase® Atria Location Broker Daemon (ALBD) server service on Microsoft® Windows®?
1251833: This technote identifies an issue that can occur where IBM® Rational® ClearCase® context menus are not displayed when using 64-bit Microsoft® Windows® Explorer.
1351596: This technote explains how to resolve an error, albd_rgy_get_entry call failed: RPC: Timed out cleartool: Error: Trouble contacting registry on host
": timed out trying to communicate with ClearCase remote server., that can occur when attempting to run IBM Rational ClearCase commands such as lsvob or lsview. 1358566: How to uninstall IBM Rational ClearCase (CC) version 7.1 on Microsoft Windows? 1444203: The Apply Label Wizard in IBM Rational ClearCase takes a longer than expected amount of time to launch.