kellypuffs 06000168YK Visits (2027)
We have several ways to look at top support content, and we do so regularly in order to understand our business and what content "floats to the top", so to speak, and has provided the greatest value to our support engineers and to you, our clients. First, we can mine the data from February's ClearCase support calls and tell you what documents were used most frequently by our support engineers to provide you with solutions:
Perhaps you'd like to see what ClearCase content was accessed most frequently on the web, or, the content that was most highly rated by your peers? You can see both any time you like on the IBM Support Portal's Overview Top Ten Portlet:
Any way you choose to look at it, if you are a ClearCase client, I'm sure there is something here for you!
Image Credit: Some rights reserved by Stewart
kellypuffs 06000168YK Visits (2284)
Wanted to make you aware that the next phase of the 5 star rating/tagging pilot is now live, with a new Highest Rated section now available in the Overview Top Ten portlet of the IBM Support Portal.
Currently 5 star ratings are being piloted in Rational ClearCase and DOORS products. We will be adding more products to the pilot in the coming months.
AcdntlPoet 2700019V2G Visits (3661)
A series of white papers providing an overview of different installation scenarios for ClearCase and ClearQuest: These four scenarios involve the use of IBM Installation Manager technology, used with these Rational products starting in the 7.1 release.
kellypuffs 06000168YK Visits (7427)
This video provides information about ClearCase evil twin elements. It will step you through some examples of how to identify evil twin elements and how to recover once they are located.
About Evil Twins
The rmname command
The mv command
The lshistory command
Many thanks to Denise McKinnon for this material!
kellypuffs 06000168YK Visits (4631)