Soumya Y Shanthimohan 270004GAQS Visits (1982)
IBM Rational Performance Tester (RPT) 8.6 onwards, the IBM information center for user assistance is known as IBM Knowledge Center (KC). A KC is a central location for finding and organizing information about IBM products.
Below are the links for the knowledge centers:
Documentation with respect to all the older versions of RPT are also listed as seen above.
Few highlights of KC
1. Narrowing search results by selecting products
If a general search provides too many results, reduce the scope of the search to one or more products. You can also click Add Products... under the search field to add more than one product. Click Done to apply your search scope. Only results from the version, product, or products that you selected are returned. The product you selected is shown on the search bar.
2. Other search tools
To find information more quickly, limit your search results by defining filtering options under Search Results. Only the search results that match your filter selections are returned. In addition to using products, you can filter your search results in the following ways:
Date range : See only topics added or changed in the last week, month, or year, or define your own range of dates.
Tasks : Limit results to specific task types, such as installing, migrating, or troubleshooting. Only documents that are defined as that task type are included in search results. Results might be incomplete if some documents have not been assigned task types.
Operating systems : Limit your search to documents that are relevant for the selected operating system and version.
3. Signing in
To add comments to topics, rate topics, save searches, or create your own collections, sign in to IBM Knowledge Center. Click Sign In in the title bar to open the window where you provide your ibm.com ID and password. Your IBM ID is typically an email address. If you do not have an IBM ID, click Register to apply for one.
4. Adding comments
IBM encourages you to add comments to topics. You are welcome to ask questions, offer suggestions, or provide your own hints for success. However, before you do, please read the IBM Knowledge Center Terms and Conditions. IBM tries to ensure that all content on its sites is respectful of people and laws. We need your cooperation to make that happen.
To add public comments to any topic in IBM Knowledge Center, click the Add Comment link. Provide a title that identifies the problem that you are identifying or the suggestion that you are making. Be aware that after you click Submit, your comment is part of the page for all readers to see. You will not be able to edit or delete the message after it is submitted.
5. Creating your own set of topics with My Collections
Print collection or generate pdf and save the file (only from My collections)
6. Sharing topics
From any topic, click Share, and then select how you want to share a link to the Knowledge Center topic.
7. Viewing content in your own language
By default, IBM Knowledge Center shows content in the language that is specified in the Languages setting for your browser. For example, if your browser is set to French, then you see French content if it exists. If content does not exist in your preferred language, that content is shown in English. You can also set your language preference in IBM Knowledge Center by selecting a language from the language list.
To see which other languages are available for a topic, select the topic and click the language name at the end of the topic.
Saurabh.Tyagi 270005CY2K Visits (1807)
I am sure you have seen multiple download buttons after adding Rational Tokens to existing Token server using the License Key Center, wondering why – please find the details below.
IBM Rational License Key Center captures the activity with the date history. When more tokens are added to the existing server on different intervals, Rational License Key Center records the number of Tokens assigned to the server and the date when it was generated.
This helps you to determine the total number of token to be used during the import of the license key on the server.
For Example: Screen shot 1 will show you how the download page looks on license key center when initially100 Tokens are generated for a given server on the July 3rd 2014.
Now, as and when the requirement for Tokens increases the License key center administrator logs in to the center to add more Tokens
Example: 100 more on a 8th of July, I see 2 download buttons.
What is important here is the date that the key center captures to maintain history of number of Tokens used on different dates. So on the July 8th the license key was generated for 200 Tokens irrespective of which Download button you choose.
Note: The license keys get appended when more tokens are added to the existing server, so ideally there is no difference in quantity between the two download buttons.
Author: Saurabh Tyagi, co-author Edwin Premnath
Saurabh.Tyagi 270005CY2K Visits (1780)
When you renew support for the certain rational products listed below, the order will not flow in to rational license key center, instead the PA (Passport Advantage) website would get updated with the latest software versions.
The reason for these products not to flow into LKC (license key center) is because they work on version based concept. What is a version based concept? It is products which are designed to work without the maintenance expiry date in the license file.
For Example: Here is a “version based license”. You have a permanent license key with no maintenance expiration date.
INCREMENT ClearQuest rational 1.10000 permanent 32 EB37995684D9 \
Hence the latest maintenance renewal will not appear in the license file.
Below are the list of Rational product that flow into the License key Center after support renewal are:
The above products work on “date based concept” where it is mandatory to have the latest maintenance end date to appear in the license file.
A date based license key has the Subscription and Support (S&S) end date built-in as the license key version.
For example: 2010.1231 is Dec 31, 2010, the end date of your current S&S. The license key is used with any software version released before the end date of the built-in license version (S&S end date). To use any newer release, the license key must be updated with new S&S orders for each period of renewal.
When receiving your S&S renewal email, you must enter the IBM License Key Center and upgrade your license key using your S&S Renewal Order. Most date based licenses can be used for earlier versions as long as nothing else has changed, like FEATURE, INCREMENT, and so on.
Here is an example of a date based license. You have permanent license key with the maintenance expiration date of January 31, 2012.
INCREMENT DOORS telelogic 2012.0131 permanent 6 40C0
This key will work for any product software versions released on or before January 31, 2012. If you intend to use a product version released after January 31, 2012, you must purchase and apply a Renewal Order to the existing license file. This can only be done through the License Key Center.
If your license key expiration is permanent, you can use the keys permanently. However, it might be limited to versions with corresponding valid S&S renewal dates.
Note: The original License Order and Associated Renewal Order have to be registered on the same IBM Site ID. To apply the renewal order and upgrade the license keys, the orders must reside on the same License Key Center account ID
Author: Saurabh Tyagi, co-author Edwin Premnath
Saurabh.Tyagi 270005CY2K Visits (2106)
License Availability Report:
I am sure we all want to know, how our “IBM Rational product licenses are being used” it would be useful to track what licenses your company have purchased year by year and what is the available count in the pool. How about you knowing on what is the order number ( Sales Order number/Order ID ) for a record, under which these licenses are purchased, Or when the licenses that you purchased are expiring, in order to be prepared for renewing or purchasing a new set of licenses from IBM, Whether you are in a large enterprise with hundreds of users using multiple applications, or a small or medium business with a handful of users, you want to know this information for your investment decisions.
Let's understand the results of the license availability analysis, In order to reach here you may want to login to License key center, you will find “license availability report” on to your left under license management section.
A license availability report can be downloaded up to a maximum of 200 lines, please note that you might need to go to the next page to download additional lines.
The report will show you the number of licenses that you’ve registered and the number of licenses available. Please note that in some cases you have access to a lot of different product within the same or different part number. License keys are not equal to entitlements and it’s within your responsibility to make sure you use only what you are entitled to.
You may choose from the drop down, on how you may want to search ( using what attribute ), you also can filter/choose between accounts as shown in the picture below, and click on search line items,
Also, in order to get results for a specific time frame can be selected from, From and To sections, ( Click in the box and the calendar will be auto-populated as shown ).
How to get your order details:
In order to get your order details, please click on the order ID / Line # ( In the above image “Internal Use ONLY 2014 EMEA“ ). You will get details like,
License Information :
Listed below you will find a box for each Rational license line item associated with your order. Select the checkbox to the left of the line item to get the license keys associated with that item. You may see multiple checkboxes for one line item if you purchased an IBM Rational product consisting of multiple products bundled together.