RohitBalduwa 2700066W8H Visits (162)
The Collaborative Lifecycle Management (CLM) upgrade scripts - Jazz Team Server (JTS), Change and Configuration Management (CCM), Quality Management (QM), Requirements Management (RM) provides an additional command line para
This new command line para
The upgrade scripts also provides other parameters(such as -noPrompt -noStepPrompt –overwrite -noVerify)
As a result, the automation of the upgrade scripts can be achieved by prevent all the user interactions.
An example command to perform JTS upgrade by suppressing all the user interactions:
However, vvc_upgrade.bat, dm_upgrade.bat, and relm_upgrade.bat don't support the noEditor option.Therefore, running these three upgrade batch files still require manual user interaction.
AcdntlPoet 2700019V2G Visits (1928)
When you contact our support team for help resolving Rational product issues, we often we request additional troubleshooting information from your problem system. For some products, obtaining this information is easy to do, but often the info or particular files are not that easily located. On occasion, additional logs are requested based on new information found or it may have simply been missed.
What can we do to make it easier?
For select products, we've enabled an automated data gathering tool called IBM Support Assistant Lite (ISALite for short). This tool will gather appropriate troubleshooting information for a particular product. This will help reduce the amount of back and forth communications between you and support, and help our support team get to the core of the problem more effectively and efficiently.
Our newest ISALite product additions are:
Are you new to ISA or ISALite? Here's some great resources to help you out:
Go on, give it a try and let us know what you think!