Happy Friday! Here's May's top content for ClearQuest ... the most referenced technotes used to answer your questions.
1397820: This technote identifies an issue that can occur in the IBM Rational ClearQuest User Administration Tool. A "MasterdataObject" error occurs when creating the user with the Add User button. You can encounter this problem when creating users, creating groups, or editing groups.
1424646: This technote identifies an issue that can occur in the IBM Rational ClearQuest User Administration Tool. A "MasterdataObject" error occurs if you create a users, reopen the User properies, and click the Cancel button all before saving your changes to the database.
1120043: What steps are required in IBM Rational ClearQuest after moving or restoring databases using third-party vendor database utilities?
1120430: Is it possible to restrict users to having read-only access to IBM Rational ClearQuest databases?
1122368: What tool can be used to export and import IBM Rational ClearQuest database schemas?
1133810: This technote explains how to resolve a locked database after a database copy or a failed upgrade of IBM® Rational® ClearQuest® databases. To resolve this issue you must either restore the database or unlock it.
1152520: This technote explains how to resolve an error, "The name is not a valid entitydef". This can occur when exporting an IBM Rational ClearQuest schema.
1152566: This technote explains how to resolve an error, "There is a reference to an object that does not exist: Object Type: MasterdataObject". This can occur when connecting to databases with IBM® Rational® ClearQuest® Designer or User Administration tool.
1214381: This technote explains how to configure IBM® Rational® ClearQuest® to use the RATL_LocalDateTime function of Crystal Reports Enterprise Embedded Edition (EEE). This function displays dates and times in local time rather than Greenwich Mean Time (GMT).
1231445: What information and diagnostic trace logging can be gathered for troubleshooting e-mail related issues in IBM Rational ClearQuest in both Microsoft Windows and UNIX-based environments?
1238283: This technote summarizes which Operating Systems, Databases and Hosted Development Environments are supported by IBM® Rational® ClearQuest® 2003.06.
1257084: What steps can you follow to gather additional information for IBM Rational ClearQuest Support in resolving issues with the ClearQuest Web Java Server?
1264199: This technote explains how to resolve the error, "SQL Server does not exist or access denied". This can occur when using IBM Rational ClearQuest with Microsoft SQL Server databases.
1271938: This technote identifies an issue that can occur in IBM Rational ClearQuest. When defining a sort order on a multiline field with a query, the database returns an error.
1366509: What steps can you follow to gather additional information for IBM Rational ClearQuest Support in resolving issues with the ClearQuest Web 7.1.x?