In an effort to keep our systems up to date and as functional for you as possible, we will be undergoing scheduled maintenance starting tomorrow February 23rd at 9pm EST and completing at 5am EST on Sunday the 24th.
During this eight hour time frame:
Support Portal Customers will be unable to retrieve support documents, and search engines (both internal and external to IBM) will show links to previously indexed content, but when a link is clicked, they will get an “our apologies” page during the stated outage time frame.
If you receive any "our apologies" notices during this time frame, I'd recommend using the Google Cache version from the search results of google.com if available. Otherwise, you can still open a PMR using the Service Requests & PMRs link via the Support Portal tabs for direct assistance from a technical support engineer.