Renewal Order not Flowing in License Key Center
Saurabh.Tyagi 270005CY2K Visits (3973)
When you renew support for the certain rational products listed below, the order will not flow in to rational license key center, instead the PA (Passport Advantage) website would get updated with the latest software versions.
The reason for these products not to flow into LKC (license key center) is because they work on version based concept. What is a version based concept? It is products which are designed to work without the maintenance expiry date in the license file.
For Example: Here is a “version based license”. You have a permanent license key with no maintenance expiration date.
INCREMENT ClearQuest rational 1.10000 permanent 32 EB37995684D9 \
Hence the latest maintenance renewal will not appear in the license file.
Below are the list of Rational product that flow into the License key Center after support renewal are:
The above products work on “date based concept” where it is mandatory to have the latest maintenance end date to appear in the license file.
A date based license key has the Subscription and Support (S&S) end date built-in as the license key version.
For example: 2010.1231 is Dec 31, 2010, the end date of your current S&S. The license key is used with any software version released before the end date of the built-in license version (S&S end date). To use any newer release, the license key must be updated with new S&S orders for each period of renewal.
When receiving your S&S renewal email, you must enter the IBM License Key Center and upgrade your license key using your S&S Renewal Order. Most date based licenses can be used for earlier versions as long as nothing else has changed, like FEATURE, INCREMENT, and so on.
Here is an example of a date based license. You have permanent license key with the maintenance expiration date of January 31, 2012.
INCREMENT DOORS telelogic 2012.0131 permanent 6 40C0
This key will work for any product software versions released on or before January 31, 2012. If you intend to use a product version released after January 31, 2012, you must purchase and apply a Renewal Order to the existing license file. This can only be done through the License Key Center.
If your license key expiration is permanent, you can use the keys permanently. However, it might be limited to versions with corresponding valid S&S renewal dates.
Note: The original License Order and Associated Renewal Order have to be registered on the same IBM Site ID. To apply the renewal order and upgrade the license keys, the orders must reside on the same License Key Center account ID
Author: Saurabh Tyagi, co-author Edwin Premnath