Whoo hoo! Exciting, no?
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I will admit to having mixed feelings about this, mainly because I'm such a Twitter purist. I value the genuine interactions and networking that Twitter provides, and do not appreciate it being used by companies and individuals as simply another media outlet. That being said, our employees, our clients and our business partners are already out on Twitter, sharing their experiences, problems, solutions, and ideas, so why NOT provide a Rational Support presence on Twitter.
It will be very interesting to see where this goes. I promise to do my utmost to make it another valuable tool in your Rational support toolbelt.
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