Announcement courtesy of Jay Hogan, Manager Rational Client Support, and Ounce Labs Support Integration Lead
On November 1st, IBM passed the Transfer of Business ('ToB') milestone for Ounce Labs. 'ToB' is the legal and administrative event that marks the transfer of all business operations and assets to IBM and IBM systems and operations.
Now that 'ToB' is complete, the process of loading Ounce Labs client entitlement data into IBM systems is underway. Once complete later this month, Ounce Labs clients will be able to access IBM Software Support for product assistance as well as download software and licenses using IBM tools.
For up to date information related to the Support transition, please refer to (and bookmark!) the following Ounce Labs Support Overview page: