The IBM Support Portal has been updated again in May based on your feedback!
IBM has significantly updated the IBM Support Portal application in early May, with improvements to make this worldwide, consolidated support site for all IBM software products even more efficient and useful for our clients. Some changes are refinements our clients have requested, others are new features to improve the efficiency and speed with which IBM resolves support requests.
This release features improved product selection, the addition of Technical Support Chat to the Service Request pages, improved navigation and much more.
Complete details may be found at the IBM Electronic Support Blog.