So, you're on the hunt for some tips and tricks to help you with the IBM.com search features are you? Well, here's some best practice search tips available at: http://www.ibm.com/search/csa/help/us/en/
On this search tips page you will find:
Some other key tips for finding the support content you need:
- The best place to start looking for your answer is your product’s support site. Searching for an answer from ibm.com’s home page usually returns much too broad of a result set, so getting as close to your product as possible will vastly increase your success
- Once you are at your product’s support site, using the “task navigator” will take you to specific pages just for that product – such as “downloads”, “documentation”, “forums & community” or “install”. More good news: Searching from these pages will focus your search to just that product’s content!
You can also use the IBM Software Support Toolbar to search from anywhere on the web, and narrow your results to only the locations you want to see.
And while you're at it, try the new IBM Support Portal for a new way in locating your valuable support information. View the Portal Demo Videos for even more tips on using the new support portal!