The new IBM Support Portal design has deployed!
The IBM Support Portal has a new look. You have suggested improvements for the IBM Support Portal. We've listened, and our new, simplified website is now available. The simplified design presents the most important content for your product to help you find the information you need, when you need it. After selecting a product from the top of the page, you'll find links to fixes, updates, best practices, product documentation, troubleshooting technical notes, social media channels, tools and resources, and so much more. Please visit the new site today at support.ibm.com!
We produced a short video introducing the new functionality that is now live at support.ibm.com. You may view this video on YouTube and soon on our IBM Education Assistant channel, as well as embedded below for your convenience.
- This video demonstrates how IBM simplified the Support Portal by consolidating functions and combining content to minimize the number of modules on the screen.
- Functions that you use most frequently, like product lookup and search, are now at the top and center of the home page.
- Note: All of our videos may be found on our YouTube channel. For those without access to YouTube, visit our own IBM Education Assistant channel.
IBM Support Portal overview- video about the new design
At the IBM Electronic Support blog you will find an overview of the main pages of the new IBM Support Portal and a description of how to navigate within this new design. Note: Clicking on the images in this linked article will open full-size images in a new browser tab for greater visibility to the discrete features.